Director, North America Technical Services

1 week ago

Warren, United States Haleon Full time
Job Description

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

The Director, North America Technical Services will provide consistent technical direction and oversight to internal sites and contract manufacturing operations within the Americas region to ensure product and process reliability enabling CHSC to continuously improve Innovation, Performance and Trust aspects.

This role will give YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

  • Enable the Americas SC to meet business targets by owning development and application of consistent technical operating practices across the Americas internal site and CMO network;

  • Lead the team of Technical Managers that support internal and external sites and partner with Category SC and R&D in the execution of new product transfers and launches, supply continuity, continuous improvement, value engineering, OEE and implementation of quality/compliance projects.

  • Lead effective and efficient application of  validation, tech transfer and complex technical problem solving to enable continuous improvement on quality, cost and service across internal and CMO networks;

  • Coach, mentor and develop talent base within the Americas Technical team;

  • Ensure team and individual objectives are aligned with Innovation, Performance and Trust objectives

  • Exchange best practices across regions and continuously improve effectiveness of technical toolkit application and associated capability build

  • Be an active member of

    • The Americas SC Leadership Team for the development and execution of short/long term strategy to optimize IPT delivery;

    • The Americas CMO Leadership Team.

  • Support due diligence for business development and network strategy activities in the Americas network.

Why you?Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • Bachelor's Degree in Science or Engineering

  • 15+ years of experience leading technical teams across multiple geographical areas

  • Experience working within and being accountable for products in a FDA regulated market

  • Experience in internal network and CMO environment

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

  • Execution of scale up, tech transfers, process validation projects

  • Development of technical teams in diverse cultural environment

  • Business acumen to drive continuous improvement in CMO environment

  • Experience developing/implementing long term strategy

  • Knowledge of the Materials supplier base.

  • Hands on experience in DoE, scale up projects

  • Demonstrated success in root cause analysis for complex manufacturing processes

  • Leadership experience in defining and executing capability build plans

  • Experience in evaluating ROI, preparing business cases and leading cost savings projects.

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.  This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.  On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.  We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering. 

The salary range for this role is: $186,235 to $256,073 plus an 18% bonus. 

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

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