Manufacturing Quality Operations Lead, North America

3 weeks ago

Warren, United States Haleon Full time

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the role

The Manufacturing Quality Operations Lead, North America reports to the VP Quality NA. This role is responsible for providing quality leadership and direction to Haleon North American Quality and Manufacturing sites, ensuring the quality teams are safe, productive, and live the Quality Culture, as well as ensuing product quality exceed customer and consumer expectations maintaining cGMP compliance and sustainable operations at our manufacturing facilities. You will plan and roll out the Quality plans in accordance with Consumer Healthcare Quality and US/Canada Business Unit strategies.

The Manufacturing Quality Operations Lead, North America will work closely with the NA Manufacturing Lead, NA sites leadership teams and NA Quality Leadership Team on developing goals, delivering on objectives, providing guidance, and coaching Site Quality Directors, supporting site talent development, and building robust succession plans.

Role responsibilities- Lead, manage and monitor NA sites performance and key indicators.- Drive a culture of Compliance and Continuous Improvement (CI) at NA sites.- Provide Quality and Compliance Leadership to the NA Manufacturing Leadership Team.- Proactive Risk Management both identifying and sharing risks and learnings across Business Unit Leadership Teams.- Ensure sites are in a state of inspection readiness audit planning and support for the NA Business Unit.- Support lab safety program to ensure an accident-free workplace. Notify other sites when unsafe situations are observed and works with site teams to improve the lab safety performance. Performs lab safety Gemba.- Ensure Site Quality budgets and manage by site teams appropriately, including head count and capital products in Quality.- Actively plan with sites to improve performance. Ensure processes and tools for reporting and analytics of site key performance indicators for quality and CI are enabling evidence-based decision making and identifying improvement potentials. Perform assessments and ensuring the use of analytics to identify risks, failures, and non-conformances, and ensuring that appropriate action is taken.-
- Active member of the NA Quality Leadership Team on regulatory cGMP compliance and effective processes.- Support NA Quality Head with sites Quality Risk Management and Site Quality Director capability assessment and associated development and talent plans- Leadership in issue management (i.e., PIRC chair) for complex events impacting multiple NA facilities & operations.- Actively monitor project risks E2E R&D through post market surveillance- Onboard, enable, coach, build capability and assist in the performance review of the Site Quality Directors. Work with SQDs to ensure that the local quality team is staffed and support the development of key talents.

Number of Direct Reports: 6
- Why you?_

Basic Qualifications:
- Bachelor’s degree in Life Sciences or Engineering.- 10 years of Quality experience within Pharmaceuticals, OTC drugs, Dietary Supplements, Cosmetics, Foods and/or Medical Devices.- Previous leadership and matrix management experience, managing large and small teams.- Knowledge of US regulations (GMP/GDP) and experience in dealing with FDA for quality events.

Preferred Qualifications:
- Master’s Degree in Life Sciences or Engineering.- Lean Six Sigma, Black Belt Certifications.- Previous experience as Site Director or Site Quality Director.- Demonstrated excellence in inspiring, managing and developing effective teams.- Proven ability to enable and drive change, and continuous improvement. Experience with lean six sigma projects is an asset.- Serious Incident management / Quality Mitigation.- New Product Introduction and product transfer requirements.- Proven influence and impact skills across levels and functions such as Commercial, Supply Chain, Regulatory and Legal.- Demonstrated experience in effective quality decision making and problem solving in a complex environment.- Current industry best practices within analyti

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