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General Manager, Bay Harbor
3 months ago
Overview:
Job Status: Full-time, year-round
Position Level: Entry to Mid-Level
Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
The General Manager of Bay Harbor maintains an effective overall management of a “Full Service Restaurant” (FSR), ensures financial performance, product production, personnel and training of, guest service and service of safe food in accordance with Cedar Point’s and/or Franchise standards of operation and budgetary controls.
Responsibilities:
Benefits:
- 3 weeks paid vacation, which increases with seniority
- Paid sick time
- Several medical coverage options to fit your needs best
- 401K match
- FREE entry to all of our parks and water parks
Perks:
- Discounts on food and merchandise at all of our parks
- Complimentary tickets for friends and family
- Full-time employee events and gatherings
Responsibilities:
- Responsible for the effective operation of a FSR in accordance with Cedar Point’s and Franchise standards of operations.
- Oversee and responsible for managing restaurant’s P & L to optimize manageable profit, control of costs of goods sold (COGS), labor, and other controllable expenditures to achieve all financial and budgetary goals. Responsible for the development and achievement of the restaurants’ business plan by working with the Director of Resort Food & Beverage.
- Initiate corrective and improvement actions as needed or upon the direction of the director. Responsible for accurate reports within the area of responsibility.
- Staff, train, develop restaurant Supervisors and hourly associates through orientations, ongoing feedback, the establishment of performance expectations and by conducting reviews. Responsible for effectively managing the Kitchen and Area Managers within the restaurant and overseeing their continued development. Ensures all necessary associates are certified in Serv Safe Alcohol for the responsible service of alcohol to the guests.
- Responsible for effective management of scheduling and ensuring that restaurant is properly staffed to meet guest expectations, sales volumes, and to do so within budgetary constraints.
- Inform the director of all developments arising within the department on a daily basis. Maintain effective communications with all associates, staff members and guests.
- Oversee ordering, control, and inventory of all necessary products to effectively produce and serve a quality product to all guests in accordance with Cedar Point, State, local and franchise standards of excellence.
- Ensure the highest level of guest services are present in all units. This is to include a monthly training with front and back of the house personnel.
- Pass and/or take corrective action for all inspections and audit performed by outside entities such as but not limited to the Ohio Department of Health, Ecorsure, Everclean, brand standard audits, and Cedar Point, State and local fire and safety inspections.
Qualifications:
- High School Diploma/GED
- Valid U.S. Driver's License
- Serv Safe Food Manager & Serv Safe Alcohol Certifications
- Ohio Level 2 Food Protection Certification
- 3-5 Years of experience in related leadership/management in Full Service Restaurants.
- Ability to work nights, weekends and holiday periods to meet business needs.
- Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
- Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
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