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VoIP System Engineer

1 month ago


Frisco, United States Global Channel Management Inc. Full time
Job Description

About the job VoIP System Engineer

VoIP System Engineer needs 5+ years working experience with a broad range of hardware, networking and telephony solution

VoIP System Engineer requires:

  • Locations: Charlotte NC, Broomfield CO, Frisco TX, Chicago IL
  • Hybrid
  • Preferred Certifications: Zoom Phone, Avaya solutions
  • Preferred Certifications: DevOps development with Power Automate, Power BI, Ansible.
  • Bachelors degree in Computer Engineering or related relevant experience
  • Required Skill sets: AT&T VoIP, Zoom Phone and Avaya VOIP and ACD, Call Routing, Voice network support services: QoS, DHCP, DNS, 802.1x, SIP/CTI integration to 3rd party systems IPC Networking Sevices, Oracle SBC, AudioCodes SBC, carrier VoIP and IP Toll Free configuration and troubleshooting
  • 5+ years working experience with a broad range of hardware, networking and telephony solution

VoIP System Engineer duties:
  • Strategic planning, design, implementation, and operationalization of all global communications services.
  • Develop and document infrastructure support policies and guidelines
  • Monitor trends and recommend future architecture strategies and roadmaps
  • Educate and mentor IT support staff as needed, including requisite training on technology and governance
  • Research and stay current on Infrastructure best practices and function as a subject matter expert in this area
  • Work with outsource vendor to drive sound architectures, engineering designs, and configuration templates
  • Engage in complex production impacting technical issues and work to troubleshoot and restore service