Learning Designer

3 weeks ago

Austin, United States Optimizely Full time
Optimizely is focused on unlocking the boundless potential of our clients and employees. We are a category leader in Digital Experience Platform (DXP) and have the pleasure of serving over 9,000 brands, from global organizations such as Visa, Sky, Yamaha, and Wall Street Journal to tech innovators like Atlassian DocuSign, FitBit, and Zillow.

Optimizely fosters an inclusive and diverse culture with a global team of 1500+ people spread
across the US, Europe, Dubai, Australia, Singapore, Bangladesh, and Vietnam. Our unique work environment focuses on flexibility, trust, teamwork, diversity, and moving fast.

We genuinely believe that our people make all the difference, and once we find the best talent, we go out of our way to nurture them. If you are looking to work on the next generation of digital technologies in a fast-paced and growing environment with industry leaders, Optimizely is the place for you

Introduction

The Optimizely Digital Learning Designer works on the Digital Learning Design and Development (DLDD) team, part of the Optimizely Education organization, to design and create digital learning for both internal and external users of Optimizely products

Job Responsibilities

· Contributes to strategies to provide a comprehensive learning experience that meets the continual learning needs and expectations of internal and external customers

· Consults with Optimizely employees, customers, and development partners to identify learning needs, audience personas and knowledge and performance gaps to improve software usage

· Owns, updates and monitors the overall learning objectives and curriculum for assigned products

· Works with SMEs to create technical and user deliverables that demonstrate best practices and procedures and provide use cases related to successful adoption of Optimizely products

· Designs, develops and delivers engaging learning deliverables and programs in a variety of formats, including storyboards, scripts, videos, games, infographics, self-paced and scenario-based eLearnings, certification assessments and UI walk-throughs

· Applies knowledge of current learning trends, for example performance support, gamification, microlearning, active training and Adult Learning principles, to evolve and improve learning deliverables

· Uses industry-standard processes (ADDIE) and tools to create and deliver learning deliverables

· Partners with other departments and attends relevant meetings to maintain/update learning materials to ensure our customers receive the most current and accurate information

· Reviews learning metrics, compares these to learning objectives and iteratively improves deliverables based on software performance, usage and gaps

· Coordinates with other areas like Marketing, Product and Customer Success to identify opportunities for new learning topics

· Contributes to writing scenarios and assessments for badges and certifications

Knowledge and Experience

· Bachelor’s Degree (Master’s Preferred) in Instructional Design, Instructional Technologies, Information Design, Technical Communication or equivalent, required

· Background in Computer Science or ability and willingness to work with technical content preferred

· 3+ years of related Learning Design, Training and/or Documentation experience in a fast-paced or Agile environment. Cloud/SaaS experience a plus

· 3-5 years of eLearning and/or instructional design experience

· Experience working with an LMS and intermediate skills in developing eLearning using standard authoring and video creation tools

· Demonstrated knowledge of instructional design methodologies and standards

· Experience using Microsoft PowerPoint for storyboarding

· Excellent time-management skills and ability to work independently and collaboratively

· Strong attention to detail and proofreading, with ability to follow a style guide

· Experience in video production and graphic design a plus

· Excellent verbal, written, and interpersonal communication skills

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Nearest Major Market: Austin

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