Store Manager

2 weeks ago


Phoenix, United States Daiso USA Full time
The Daiso Store Manager will oversee the daily operations of your assigned store. The Store Manager will ensure the smooth running of store operations to maximize sales and minimize costs. An effective store manager will be able to motivate all store personnel to perform according to their maximum capability. The goal is to manage our store in ways that boost revenues and develop the business.

Essential Functions:

Develop business strategies to raise our customer’s pool, expand store traffic, increase basket size and optimize profitability
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent customer service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition, plan and oversee in-store promotional events or displays
Upholds Daiso's standards for display presentation
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances, etc)
Managing the store, both retail and company, inventory, including loss prevention through theft and breakage
Training new employees and providing ongoing education for employees
Effectively create store schedules to meet customer demand while meeting payroll targets
Create employee schedules, assign schedules and responsibilities to associates, checking to see if these assignments are carried through
Recruiting, interviewing, hiring, disciplining, and offboarding poor-performing staff

Requirements

High School Diploma/GED
1-3+ Years of Relevant Experience
Knowledge, Skills, and Abilities Requirements
Proven experience as a retail manager or in other managerial position
Knowledge of retail management best practices
Outstanding communication and interpersonal abilities
Excellent organizing and leadership skills

Physical Requirements

Seeing
Ability to Travel
Carrying (40 lbs)
Lifting (40 lbs)
Listening
Personal Skills

Time Management

Judgement/Decision Making
Strong Communication Skills
Sales Experience
Ability to Manage Others
Driving Requirements
Driving Required

#IND2
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