RN Case Manager

3 weeks ago

Northfield, United States Josselyn Full time
Job Summary

The RN Case Manager will work with psychiatric services team to coordinate and advocate for our patients' care. The RN Case Manager will be required to review patients' charts, and to meet with patients, providers, and other team members to establish the most suitable course of action. The RN Case Manager will be responsible to oversee the medication line, complete Prior Authorizations (PAs), send non-controlled medication refills on behalf of psychiatric providers, consult with the providers and/or Psychiatric Services Manager when appropriate.

Essential Responsibilities and Metrics

Provides high-quality service and maintains 50% of direct service hours per month
Oversee the medication line, address all voicemails within 24-48 hours of receipt
Complete Prior Authorizations
Send Non-Controlled Medication Refills on behalf of providers
Complete Medication Authorization Forms
Address all incoming faxed and electronic refill requests from pharmacy
Complete Service Ticket/Progress Note within three working days of day of service
Perform routine procedures (blood pressure measurements, administering injections etc.)
Assist with the maintenance of the Medication Closet
Assist with the management of the Sample Drug inventory to include: o Logs samples in
Manages sample supply
Facilitates communication between Josselyn medication providers and drug reps
Discards expired samples
Facilitate client referrals for additional services consistent with assessed needs physician recommendation and/or client desired outcomes

Provide brief crisis intervention, stabilization services and supportive counseling to clients
Provide face-to-face mental health assessments
Refer client to Psychiatric Services Manager, RN when appropriate
Regularly consult with psychiatric providers and/or Psychiatric Services Manager, RN on specific client related clinical issues
Under direction of psychiatric providers, RN case manager will provide patients medication education print outs that are focused on understanding illness, symptom management and medication compliance
Other duties as assigned by the Psychiatric Services Manager, RN
Assumes leadership role either by own initiative or when asked by the Psychiatric Services Manager, RN
Develop a cohesive and strong team-oriented relationship with physicians, psychiatric services case managers and other healthcare professionals; evaluate and report on patient health outcomes and work in partnership with interdisciplinary healthcare team to facilitate the best inpatient care

Qualifications

Bachelor's Degree in Nursing Required. In lieu of a Bachelor's Degree, an Associate Degree in Nursing with 5 years supervised clinical experience in mental health or human services would suffice.
Current licensure as a Registered Nurse in Illinois required
Minimum three years experience as a psychiatric nurse, providing clinical services and medical case coordination, providing services to people with serious mental illness, preferably in a community mental health setting
Knowledge and experience in leadership and supervisory roles preferred
Ability to work as part of a team of professionals
Bilingual (English and Spanish) preferred

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