Customer Service Agent

2 weeks ago

Aspen, United States SkyWest Airlines Full time
About SkyWest:

Are you looking for a fast-paced environment full of variety that will utilize your customer service, critical thinking, and multi-tasking skills? SkyWest is hiring immediately for entry level Customer Service Agents No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation. Come join our Aspen, CO team

As a Customer Service Agent, you'll also enjoy:

Shift trade flexibility
Opportunity to work with passengers from all over the world
Robust training program (no prior experience needed)
Great team atmosphere
Potential to advance and grow within the company

SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:

Position eligible for housing allowance
401(k) match
Performance Rewards and Profit Sharing
Worldwide flight benefits for you and your family with one or more of our major airline partners
Primary Job Duties:

As a Customer Service Agent, you will provide excellent front-line service to our passengers.

Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
Assist special needs passengers and resolve customer complaints
Communicate clearly with ground personnel and flight crews
Calmly handle situations such as cancelled and delayed flights
Other duties as assigned
Minimum Requirements:

We are looking for individuals with a passion for customer service, especially within the airline industry SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria:

At least 18 years old
Have a High School Diploma or GED
Pass a pre-placement background check and drug screen
Legally authorized to work in the United States for any employer without sponsorship
Ability to lift 50 lbs. with or without reasonable accommodation
Willing to work mornings, nights, weekends, and holidays
Part time and full-time positions may be available
Starting at $16.00 an hour
Physical and Other Requirements:

Please complete the on-line application. Qualified applicants will be contacted.

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