Customer Service Agent

3 weeks ago

Aspen, United States SkyWest Airlines Full time
About SkyWest

Are you looking for a fast-paced environment full of variety that will utilize your customer service, critical thinking, and multi-tasking skills? SkyWest is hiring immediately for entry level Customer Service Agents No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation. Come join our Aspen, CO team

As a Customer Service Agent, you'll also enjoy:

  • Shift trade flexibility
  • Opportunity to work with passengers from all over the world
  • Robust training program (no prior experience needed)
  • Great team atmosphere
  • Potential to advance and grow within the company
SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:
  • Position eligible for housing allowance
  • 401(k) match
  • Performance Rewards and Profit Sharing
  • Worldwide flight benefits for you and your family with one or more of our major airline partners
Primary Job Duties

As a Customer Service Agent, you will provide excellent front-line service to our passengers.
  • Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
  • Assist special needs passengers and resolve customer complaints
  • Communicate clearly with ground personnel and flight crews
  • Calmly handle situations such as cancelled and delayed flights
  • Other duties as assigned
Minimum Requirements

We are looking for individuals with a passion for customer service, especially within the airline industry SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria:
  • At least 18 years old
  • Have a High School Diploma or GED
  • Pass a pre-placement background check and drug screen
  • Legally authorized to work in the United States for any employer without sponsorship
  • Ability to lift 50 lbs. with or without reasonable accommodation
  • Willing to work mornings, nights, weekends, and holidays
  • Part time and full-time positions may be available
  • Starting at $16.00 an hour

Physical and Other Requirements

Please complete the on-line application. Qualified applicants will be contacted.

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