Store Sales Manager
4 weeks ago
Location: Colombus, OH
Department: Sales
Reports to: Regional Sales Director
Job Summary:
The Store Sales Manager is a seasoned business leader who can manage all day-to-day aspects of a LaserAway location to create a world-class patient experience.
Key Responsibilities:
Inspire teamwork and collaboration between remote sales teams and in-clinic teams while creating a cooperative, team-oriented atmosphere in the location to foster a strong culture aligned with LaserAway values.
Support patient care coordinators (PCCs) in their effort to drive in-clinic sales and drive in-clinic same store sales growth.
Contribute minimum $35K in individual sales/month.
Monitor and track CRM in location initiatives with key focus on driving return revenue (cross-sell/up-sell) and progress on “win-back” initiatives
Accountable for all KPI’s established for the clinic including sales goals, labor utilization and NPS scores
Monthly (or bi-weekly) KPI calls with management
Frequently review and audit patient schedules to keep the location busy, yet also ensure proper lunch and rest breaks for clinicians and PCC’s. Inspire teamwork, especially with PCC’s helping clinicians in between patients by turning over beds, etc.
Manage and coordinate labor staffing (clinicians and PCCs) to match expected patient booking demand within a location with an eye toward driving optimal labor and real estate utilization
Support Lead Clinicians and Clinicians in their effort to provide treatments on time and deliver the best treatments possible
Assist with medical inventory management including demand planning, receiving and accuracy checks with internal accounting systems and procurement of location supplies
Oversee the maintenance of the location including maintenance of aesthetic equipment working with the facilities and technology teams to remediate issues as they arise.
-Assist with interviewing clinic employees for both medical and sales positions, as required.
Contribute to the performance management of in-clinic employees as necessary.
Coordinate with Regional and recruiting teams to manage headcount and hiring planning
Work with Human Resources to manage employee relations.
Monitor transaction audits of sales staff and provide feedback, coaching, training or corrective action, as necessary to minimize transaction discrepancies.
Minimize lender disputes at the location by providing feedback, coaching, training or working with human resources to provide corrective action if necessary
Execute all LaserAway brand standards as set by the Brand Standard team including maintaining clean, attractive and welcoming facilities for all patients with all team members adhering to correct attire guidelines.
Closely monitor NPS trends and drive continuous improvement in the patient experience from beginning to end
Monitor reviews on social platforms (ie. Yelp, Google, Trust Pilot, etc.) and strive to maintain 4/4.5+ star ratings across platforms
Establish relationships with other businesses and organizations in the local area to highlight LaserAway as a key member of the community
Create a strong safety culture within the clinic, understanding our policies and procedures
Other duties as assigned
Qualifications:
Minimum of a High School Diploma or equivalent. Associates or Bachelor’s Degree preferred
Previous management experience and sales experience with a proven track record in achieving metrics and goals
Strong organizational and time management skills in a fast paced retail environment
Must have full availability to work all shifts of the clinic including days, nights, weekends and holidays.
High level of decision making skill
The ability to develop, implement and assess performance
Proficient in Microsoft Office
Strong customer service skills
Key Success Factors:
Ownership Mentality - Ability to assume ownership of a location to drive successful business and financial outcomes across the entire business
Proactive, Detail-Oriented Self-Starter – Willingness to think proactively and move with urgency to resolve issues as they arise
Professional Demeanor – Ensuring that locations are run professionally under brand standards and protocols with zero compromise for short-cuts
Leadership Ethos – Desire to want to lead people and facilitate outcomes in line with the objectives of the business
Well-Rounded Approach – Three-pronged ability to deliver financial outcomes, operational efficiency and world-class patient experience
Strong Intellectual Curiosity – Innate willingness ask questions and seek continuous improvement as the business grows and gets more diversified
Objective, Data-Driven Decision-Making – Focus on using data and objective feedback to make business decisions with less anecdotes
Positive Human and Management Qualities – Inherent willingness to listen and be compassionate with teams to create strong culture and unified goals
Physical Requirements:
Standing and sitting for long periods of time.
This is a full-time position with competitive compensation and benefits. The successful candidate will have the opportunity to work in a dynamic and challenging environment, leading the development and implementation of benefits programs and initiatives that support the strategic objectives of the organization.
This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
IND1
-
Assistant Store Manager
6 days ago
Columbus, United States Dirt Cheap Store Full timeHere is what we do: Closing the Loop with Channel Control Merchants $13.00 per hourPaid weekly401k After 6months with 3% - 5% match15,000 Life Insurance Provided by CCMVisual, Dental, Medical Benefits after 60 DaysEmployee Assistance ProgramOn the job trainingEmployee discount at our Dirt Cheap, Treasure Hunt, and Dirt-Cheap Building Supplies...
-
Store Sales Manager
4 weeks ago
Columbus, United States LaserAway Full timeJob DescriptionJob DescriptionJob Title: Store Sales ManagerLocation: Colombus, OHDepartment: SalesReports to: Regional Sales DirectorJob Summary:The Store Sales Manager is a seasoned business leader who can manage all day-to-day aspects of a LaserAway location to create a world-class patient experience.Key Responsibilities:Inspire teamwork and collaboration...
-
Outside Sales Manager
1 day ago
Columbus, United States Sales Focus Full timeIf you are looking to join a company that has worked in the Sales Industry for over 24 years and has helped grow companies across the US, look no more. Sales Focus Inc., the leading provider of Sales Outsourcing is looking for dedicated sales managers that want to grow in the hottest industry on the market! The Outside Sales Manager will be building and...
-
Outside Sales Manager
3 weeks ago
Columbus, United States Sales Focus Full timeIf you are looking to join a company that has worked in the Sales Industry for over 24 years and has helped grow companies across the US, look no more. Sales Focus Inc., the leading provider of Sales Outsourcing is looking for dedicated sales managers that want to grow in the hottest industry on the market! The Outside Sales Manager will be building and...
-
Outside Sales Manager
1 month ago
Columbus, United States Sales Focus Full timeIf you are looking to join a company that has worked in the Sales Industry for over 24 years and has helped grow companies across the US, look no more. Sales Focus Inc., the leading provider of Sales Outsourcing is looking for dedicated sales managers that want to grow in the hottest industry on the market! The Outside Sales Manager will be building and...
-
Store Manager
1 month ago
Columbus, United States All Star Premium Sportswear Full timeJob DescriptionJob DescriptionA Retail Store Manager, or Shop Manager, is responsible for facilitating and supervising daily operations at a store to make sure that employees work together effectively to make sales and contribute to shop upkeep. Their duties include communicating with vendors about inventory orders, scheduling employee shifts and training...
-
Store Manager
1 month ago
Columbus, United States All Star Premium Sportswear Full timeJob DescriptionJob DescriptionA Retail Store Manager, or Shop Manager, is responsible for facilitating and supervising daily operations at a store to make sure that employees work together effectively to make sales and contribute to shop upkeep. Their duties include communicating with vendors about inventory orders, scheduling employee shifts and training...
-
Store Manager
10 hours ago
Columbus, United States Hibbett Retail, Inc. Full timeJob DescriptionJob Description01023 Columbus, MSLE_301 Hibbett Retail, Inc.Job Title: Store ManagerDepartment: OperationsFLSA Status: Non-ExemptReports To: District Sales ManagerSUMMARYThe Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure...
-
Outside Sales Manager
2 weeks ago
Columbus, United States Sales Focus Full timeIf you are looking to join a company that has worked in the Sales Industry for over 24 years and has helped grow companies across the US, look no more. Sales Focus Inc., the leading provider of Sales Outsourcing is looking for dedicated sales managers that want to grow in the hottest industry on the market! The Outside Sales Manager will be building and...
-
Outside Sales Manager
3 weeks ago
Columbus, United States Sales Focus Full timeIf you are looking to join a company that has worked in the Sales Industry for over 24 years and has helped grow companies across the US, look no more. Sales Focus Inc., the leading provider of Sales Outsourcing is looking for dedicated sales managers that want to grow in the hottest industry on the market! The Outside Sales Manager will be building and...
-
Outside Sales Manager
1 day ago
Columbus, United States Sales Focus Full timeIf you are looking to join a company that has worked in the Sales Industry for over 24 years and has helped grow companies across the US, look no more. Sales Focus Inc., the leading provider of Sales Outsourcing is looking for dedicated sales managers that want to grow in the hottest industry on the market! The Outside Sales Manager will be building and...
-
Store Manager
1 week ago
Columbus, United States Li's Smoothie Bar Full timeJob Title: Store Manager / Operator for Li’s Smoothie Bar Job Summary: We are searching for a dynamic and experienced Store Manager/Operator to lead the leader with a passion for creating a positive customer experience, managing a team, and driving sales. This role requires hands-on involvement in daily operations, including staff management,...
-
Store Manager
2 weeks ago
Columbus, United States Lids Full timeAbout Our CompanyFor nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it...
-
Store Manager 6138
8 hours ago
Columbus, United States City Gear, LLC Full timeJob DescriptionJob Description06138 Columbus, OHLE_303 City Gear, LLCJob Title: Store ManagerDepartment: OperationFLSA Status: Non-ExemptReports To: District Sales ManagerSUMMARYThe Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure efficiency and...
-
Store Manager
2 weeks ago
Columbus, Ohio, United States DYNAMITE Full timeSeize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada's Top employers for Young people 2020 Be part of our team We are currently looking for a Store Manager.The Store Manager reports to the District Sales Supervisor and is...
-
Store Manager
2 days ago
Columbus, Ohio, United States DYNAMITE Full timeSeize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada's Top employers for Young people 2020 Be part of our team We are currently looking for a Store Manager.The Store Manager reports to the District Sales Supervisor and is...
-
Store Manager
1 week ago
Columbus, Ohio, United States Chico's FAS Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations,...
-
Store Manager
1 week ago
Columbus, Ohio, United States Chico's FAS, Inc. - Retail Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations,...
-
Store Manager
1 day ago
Columbus, Ohio, United States Chico's FAS Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations,...
-
Store Manager
1 day ago
Columbus, Ohio, United States Chico's FAS, Inc. - Retail Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations,...
