Account Manager

Department: Sales
Reports To: Sales Manager
Classification: Exempt
Workdays: Monday - Friday
Work Schedule: 8:00 am - 4:30 pm

Join our team and have a successful growing career with Health Care Logistics

We have a casual and fun work environment with the necessary tools and resources to help you build success and grow within the company. HCL offers competitive compensation, including a base salary and incentive structure, as well as opportunities for professional growth and development with a tiered Account Manager progression model. If you are a driven individual with a passion for account management and building strong customer relationships, we would love to hear from you Excellent work-life balance - never take work home with you

Primary Function

As an Account Manager, you will be responsible for managing a portfolio of key accounts, building, and maintaining strong relationships with our customer base, and ensuring customer satisfaction. You will serve as the primary point of contact for customers, understanding their needs, and providing them with tailored solutions to help them achieve their needs.

Manage a portfolio of assigned accounts, acting as the main point of contact for all customer-related matters
Continuously grow sales within the assigned territory
Develop and maintain strong relationships with contacts, understanding their objectives and proactively identifying opportunities for growth
Collaborate with internal teams to ensure smooth execution of projects and delivery of products/services
Conduct regular follow up and meet with customers to provide updates on account status, performance, and future plans
Identify and address customer concerns or issues in a timely and professional manner, ensuring
Partner with your Sales Manager to remain updated on industry trends, market conditions, and competitor activities to identify new business opportunities
Collaborate with the sales team to identify and pursue cross-selling and upselling opportunities within existing accounts

Requirements

Preferred bachelor's degree in related field or equivalent education and experience
Ability to travel to your territory a minimum of 5 days quarterly, with the possibility of an occasional trade show during the year
Proven experience as an Account Manager or in a similar role, preferably in the healthcare sector
Strong communication and interpersonal skills, with the ability to build and maintain professional relationships
Excellent negotiation and presentation skills
Ability to understand client needs and tailor solutions accordingly
Proactive, self-motivated, and results-oriented mindset
Ability to work well under pressure and meet deadlines
Proficient with the use of various forms of technology and Microsoft office
Inbound/Outbound phone work

Benefits Program

Our benefits are incredible

We offer a benefits package that includes:

6 Paid Holidays
Full-time benefits 1st of the month after 60 days of employment.
Medical Insurance: We offer two medical plan options with low deductibles. Save more on premiums by qualifying for wellness rates
Dental Insurance
Prescription Drug Program with low copays
VSP Vision Insurance
Flexible Spending Accounts
Paid time off - 7 vacation days and 8 personal days starting at your first full year of service (Prorated hours are given after 1st of the month after 60 days of employment)
401(k) Retirement including 4% company match
Company Paid Life Insurance
Voluntary Life Insurance available for you, your spouse, and your children
Company Paid Short and Long Term Disability Insurances
Extensive Bereavement Leave Policy
Employee Assistance Programs
Rainy Day Savings Program

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