Guest Services Associate

3 weeks ago


Asheville, United States Asheville Racquet Club Downtown Full time
Who are we looking for:

We are looking for a pleasant Front Desk Associate to undertake all receptionist duties at our main entrance front desk. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. A customer-oriented approach is required.

Responsibilities:

Keep front desk tidy and presentable with all necessary material (schedules, brochures, towels, etc.
Answer questions about events on property, schedules, reservations, etc.
Answer all incoming calls and redirect them if necessary.
Complete shift checklist.
Must be able to multitask
Check company email regularly.
Be resourceful when needed.
Make reservations for lap swimming, indoor and outdoor tennis.
Check members/guest out for Golf.
Register members for clinics, fitness events, swimming lessons, swim team, etc.
Retain knowledge about member/non-member rates for reservations, clinics, fitness/swim events, etc.
Retain and providing information for all policies, events, fees, and much more is critical in this position as you usually the only person our members/guest interact with.
Must be able to work independently and in a team setting.

Summary:
The front desk agent is responsible for operating the front desk while providing a variety of services for guests to optimize member and guest satisfaction. The goal is to make members and guests feel like family because you are apart of this family atmosphere as well.

Requirements:

Ability to work flexible shifts including evenings, holidays and weekends.
must be able to work a minimum of 3 shifts per week.
Excellent communication skills: Ability to communicate effectively with guests and associates.
Computer literate
High School graduate or GED equivalent

  • Asheville, United States Earth Fare, Inc. Full time

    Who are we looking for: We are looking for a pleasant Front Desk Associate to undertake all receptionist duties at our main entrance front desk. The ideal candidate will have a friendly and easy going personality while also being very perceptive and Guest Service, Associate, Reservations, Swimming, Guest, Retail, Grocery, Front Desk


  • Asheville, United States Earth Fare, Inc Full time

    Who are we looking for: We are looking for a pleasant Front Desk Associate to undertake all receptionist duties at our main entrance front desk. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. A customer-oriented approach is required. Responsibilities: * Keep front desk tidy and...


  • Asheville, United States Earth Fare, Inc Full time

    Who are we looking for: We are looking for a pleasant Front Desk Associate to undertake all receptionist duties at our main entrance front desk. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. A customer-oriented approach is required. Responsibilities: * Keep front desk tidy and...

  • Guest Service Agent

    2 weeks ago


    Asheville, United States Hilton Garden Inn Asheville South Full time

    JOB DESCRIPTIONAs a Guest Service Agent, you are the face of the hotel to every guest. You will work closely with the Assistant General Managers and associates to ensure a positive overall guest experience. Our Guest Service Agents are professional, courteous, honest, and loyal. Most of all they are empowered to make guests happy by exceeding their...

  • Guest Service Agent

    3 weeks ago


    Asheville, North Carolina, United States Hilton Garden Inn Asheville South Full time

    JOB DESCRIPTIONAs a Guest Service Agent, you are the face of the hotel to every guest. You will work closely with the Guest Service Manager and other Managers and associates to ensure a positive overall guest experience. Our Guest Service Agents are professional, courteous, honest, and loyal. Most of all they are empowered to make guests happy by exceeding...

  • Guest Service Agent

    2 days ago


    Asheville, North Carolina, United States Hilton Garden Inn Asheville South Full time

    JOB DESCRIPTIONAs a Guest Service Agent, you are the face of the hotel to every guest. You will work closely with the Guest Service Manager and other Managers and associates to ensure a positive overall guest experience. Our Guest Service Agents are professional, courteous, honest, and loyal. Most of all they are empowered to make guests happy by exceeding...


  • Asheville, United States Earth Fare, Inc Full time

    Position Summary: Primarily supervises front desk agents to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Essential Duties & Responsibilities: * Maintain a...


  • Asheville, United States Earth Fare, Inc Full time

    Position Summary: A great way to progress in hospitality management. Guests' services Supervisor oversees front desk agents to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Supervisors run their shift and learn about scheduling, billing, employee management and responds to guests' inquiries to insure a great...

  • Guest Service Agent

    2 weeks ago


    Asheville, North Carolina, United States Hilton Garden Inn Asheville South Full time

    JOB DESCRIPTIONAs a Guest Service Agent, you are the face of the hotel to every guest. You will work closely with the Assistant General Managers and associates to ensure a positive overall guest experience. Our Guest Service Agents are professional, courteous, honest, and loyal. Most of all they are empowered to make guests happy by exceeding their...

  • Guest Service Agent

    2 days ago


    Asheville, North Carolina, United States Hilton Garden Inn Asheville South Full time

    JOB DESCRIPTIONAs a Guest Service Agent, you are the face of the hotel to every guest. You will work closely with the Assistant General Managers and associates to ensure a positive overall guest experience. Our Guest Service Agents are professional, courteous, honest, and loyal. Most of all they are empowered to make guests happy by exceeding their...


  • Asheville, United States Earth Fare Full time

    Job DetailsJob Location Asheville Racquet Club South - Asheville, NC Position Type Part Time Job Category Customer Service Are you looking for a fun, upbeat, and family oriented environment? Look no further, the Asheville Racquet Club-Downtown is full of energetic and happy members and staff. It is a decently fast paced environment with great employee perks....


  • Asheville, United States Earth Fare Full time

    Job DetailsJob Location Asheville Racquet Club South - Asheville, NC Position Type Part Time Job Category Customer Service Are you looking for a fun, upbeat, and family oriented environment? Look no further, the Asheville Racquet Club-Downtown is full of energetic and happy members and staff. It is a decently fast paced environment with great employee perks....


  • Asheville, United States Earth Fare, Inc. Full time

    Primarily supervises front desk agents to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate Guest Services Supervisor, Guest Service, Supervisor, Hotel, Grocery, Front Desk


  • Asheville, United States Earth Fare, Inc Full time

    Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations guest services, and telephone areas. Prepares monthly reports as assigned. Guest Services Manager is at all times professional (with external and internal clients), has a listen-first...


  • Asheville, United States Earth Fare Full time

    Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations guest services, and telephone areas. Prepares monthly reports as assigned. Guest Service, Manager, Guest, Grocery, Front Desk


  • Asheville, United States Omni Hotels Full time

    Location Grove Park Inn The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf...

  • Guest Service Manager

    2 weeks ago


    Asheville, United States The Fresh Market Full time

    The Fresh Market & You:: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining The Fresh Market team Team Member discount of 30% Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages...


  • Asheville, United States Nothing Bundt Cakes Full time

    Location: Nothing Bundt Cakes in Asheville, NC 1838 Hendersonville Road, Suite A-102 Asheville, NC 28803 Full-time and Part-time positions available in Guest Service, Back of House (Baking and Frosting), and Shift Lead Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our...


  • Asheville, United States Nothing Bundt Cakes Full time

    Location: Nothing Bundt Cakes in Asheville, NC 1838 Hendersonville Road, Suite A-102 Asheville, NC 28803 Full-time and Part-time positions available in Guest Service, Back of House (Baking and Frosting), and Shift Lead Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our...


  • Asheville, United States TOWNEPLACE SUITES ASHEVILLE Full time

    Job Description Job Description We are looking for a customer-focused, energetic leader who is ready to take their career to the next level as our new Guest Services Manager at our TownePlace Suites Asheville West property. In this role, you’ll have the ability to lead and grow our front desk operations by training, coaching, and mentoring the front desk...