Customer Care Associate
3 weeks ago
*Purpose of role:*
* Executes Transactions as per prescribed timelines and follows all predefined procedures with the objective to meet SLA targets for the specific process within guidelines, policies and norms of Infosys.
*Minimum Experience:*
* 2 + years
* Working experience on Excel.
* SLA Compliance.
* Process Compliance.
* Customer Interaction.
* Customer Service, soft skills.
* Flair to customer support/ customer care.
* Knowledge management.
* Basic troubleshooting skills.
* Knowledge on operating systems.
* Basic computer tools/ application of knowledge.
* Basic knowledge on printers, PCs, Laptops, etc.
Job Type: Contract
Pay: $16.00 - $17.00 per hour
Work setting:
* In-person
Work Location: In person
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