Customer Care Representative

3 weeks ago


Indianapolis, United States Advantage Senior Care LLC Full time
Job DescriptionJob DescriptionThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume office center.  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat, or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the ASC community and grow your career in a dynamic, family-friendly atmosphere.

  • Answer high-volume inbound customer calls via an automated phone system
  • Make outbound calls to patients, referrals, and sales as needed
  • Utilize resources to troubleshoot and resolve patient issues
  • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
  • Communicate effectively and professionally with patients, teammates, healthcare professionals, and sales team
  • Consistently meet and attain required Key Performance Indicators (KPIs)
  • Perform other duties as required
  • Conduct research to provide answers for customers to resolve their issues
  • Microsoft Office applications and other computer software
  • Some driving is required for this job
  • Client presentations and set-ups
  • Conduct research to provide answers for customers to resolve their issues


  • Indianapolis, United States Advantage Senior Care LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompany carCompany partiesCompetitive salaryDental insuranceFlexible scheduleStock options plan The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing...


  • Indianapolis, United States ADEPT Talent Solutions Full time

    Job DescriptionJob DescriptionTransport Care Services is proudly serving the transportation needs of all our clients.We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels. To do well in this role you need...


  • Indianapolis, United States MSI Full time

    Job DescriptionJob DescriptionAt our innovative event marketing firm, we specialize in crafting impactful and memorable experiences for our clients. Committed to excellence, we pride ourselves on delivering top-notch service to both clients and event attendees. Join our team and be part of an exciting journey where every interaction is an opportunity to make...


  • Indianapolis, United States Elevance Health, Inc. Full time

    Customer Care Representative I - Bilingual (Burmese/ English)Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on Customer Care, Representative, Bilingual, English, Health, Customer, Retail, Healthcare


  • Indianapolis, United States Creative Financial Staffing Full time

    Customer Service Representative ABOUT THE COMPANY Our client is dedicated to providing exceptional service to their customers. They pride themselves on their commitment to customer satisfaction and are seeking a talented individual to join their dynamic team as a Customer Service Representative. Opportunity to work for a growing company. Willing to lean in...


  • Indianapolis, United States Sunbelt Rentals Full time

    Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not Customer Service Representative, Customer Service, Equipment Rental, Sales Representative, Inside Sales,...


  • Indianapolis, United States Bunzl plc Full time

    The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer. Your career path has many avenues availab Customer Service, Customer Service Representative, Representative, Manufacturing, Retail


  • Indianapolis, United States City of Indianapolis and Marion County Full time

    Position is responsible for managing telephonic and in-person inquiries from members of the public seeking assessment and other local government related information. The position will provide project management support for the work done by Residentia Customer Service Representative, Customer Service, Representative, Residential, Property Tax, Data...


  • Indianapolis, United States Mutual of Omaha Mortgage Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeMutual of Omaha Mortgage$10 an hour + bonusVision, Medical, Dental, Life Insurance, RetirementFull-TimeJob SummaryAt Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who have expressed interest in our products and services. We’re looking for...


  • Indianapolis, United States FASTSIGNS #240301 Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performancePaid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesA Successful FASTSIGNS Customer Service Representative Will:Be the initial contact with current...


  • Indianapolis, United States Geico - Government Employees Insurance Company Full time

    Customer Service Representative Indianapolis, IN - Salary: $20.00 per hour / $40,300.00 annually. When you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit Customer Service, Customer Service Representative, Representative, Retail, Insurance, Service


  • Indianapolis, United States FastSigns Full time

    Benefits: Bonus based on performance Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as...

  • Customer Service

    4 weeks ago


    Indianapolis, United States Eastgate Chrysler Dodge Jeep Ram Full time

    Job DescriptionJob DescriptionJob Summary currently searching for experienced Customer Service / Business Development Representative.  ResponsibilitiesHandle incoming phone callsHandle leads and appointment settingConduct internal CSI calls and emailsWork directly with managers on deals that involve internet customersSet appointments for prospective and...


  • Indianapolis, United States Clopay Door Full time

    Customer Service Representative in Indianapolis, IN at Clopay Corporation **Location:** **Experience:** Not Specified **Job Description** Clopay Corporation is North Americas largest garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the...


  • Indianapolis, United States Quipt Home Medical Full time

    Job DescriptionJob DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports To: Branch Manager/CSR DirectorBranch: At Home...


  • Indianapolis, United States hopebridge Full time

    Job DescriptionJob DescriptionHopebridge was founded in 2005 to serve the growing need for autism treatment services and to improve the lives of affected children and families. We are one of the nation's largest autism therapy providers in the United States, providing one-on-one, personalized therapy for children and their families touched by...


  • Indianapolis, United States Maverick Solutions Full time

    Are you ready to kick-start your career in customer service and make a difference? We're seeking enthusiastic individuals to join our team as Entry-Level Customer Service Representatives. In this role, you'll be a crucial part of our team, directly engaging with customers on behalf of our clients and delivering exceptional service. We're a dynamic marketing...


  • Indianapolis, United States Calumet Specialty Products Full time

    Customer Service Account Representative Indianapolis, IN, USA Req #1580 Friday, April 26, 2024 Who are we? At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are headquartered in Indianapolis...


  • Indianapolis, United States Smart Solutions Inc Full time

    Description We're a leading marketing firm known for our exceptional customer service and innovative solutions. Representing a diverse range of clients, we prioritize building strong, personal relationships with each of them. Our commitment to excellence and dedication to customer satisfaction set us apart in the industry. As an Entry-Level Customer Service...


  • Indianapolis, United States Nelson Alarm Full time

    Job DescriptionJob DescriptionNelson Alarm is a full-service security company providing Indianapolis and the surrounding communities with a wide range of customized security services. Providing our customers with “Only the Best” has been our goal since the first day we opened our doors. Knowledgeable sales team, friendly office staff and 24-hour service...