Medical Receptionist

3 weeks ago

Wesley Chapel, United States Florida Medical Clinic Full time
Our Vision is to be the best choice for healthcare in our community

Job Title: Medical Receptionist

Department: Allergy

Reports to: Office Supervisor

Job Summary: Manages all traffic at the front check in window.

This FULL-TIME opening is for a Medical Receptionist at our Allergy office. This role is responsible for the Check In and Out processes. Candidates with previous front medical office experience preferred. Must be a quick learner.

*Must be able to travel to our Carrollwood, Wiregrass and Brandon locations*

WHAT DOES FMC HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

Gives you an employer that you will have pride in working for
Provides excellent training programs and opportunities for growth
Offers Medical Benefits including:
Employer Contributions to HSA high deductible plan
Discounts at our medical facilities
Cigna Open Access OAPIN & OAP plans
Supports Incentive based Wellness Programs
Offers company sponsored Life Insurance with buy-up provisions
Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
Supports Paid Time Off and Holidays
Gives generous 401K plan with annual 3% Employer contribution after one year of employment
Values and appreciates its employees
Boasts a reputation for superior health care and quality service

Essential Functions of the Position:

Scans all medical record documentation into IEHR utilizing company approved cataloguing system

Scans incoming medical records, daily work, and paper charts into IEHR
Creates an imaging task as needed
Reports scanning errors following company approved process
Assist traffic at front window
Manages sign in sheets
Schedules appointments
Takes messages
Assists with medication refill requests
Handles customer requests or needs
Assists vendors
Monitors the lobby for cleanliness and patients in distress
Able to travel to multiple locations
Completes patient check in processes
Distributes and collects new patient forms
Verifies HIPAA and Privacy signatures are obtained
Confirms photo ID is scanned into Intergy
Confirms insurance cards are scanned into Intergy and keyed correctly
Obtains patient signature on DVF at each visit
Updates patient demographics as needed, including insurance and preferred pharmacy
Updates work flow event to "check in"
Notifies MA or nurse when patient is ready
Collects and processes monies due
Collects co-payment amounts
Collects patient balance dues
Balances journal and locks it
Creates a journal for next day
Secures deposit and imprest funds
Addresses Intergy tasks in a timely manner
Obtains prescription overrides and prior authorization when needed
Answers phones and assists callers
Completes the end of day processes
Prints next day appointment schedules
Empties HIPAA container into the destruction bin
Logs off Intergy and out of the computer before leaving

Additional Responsibilities:

Maintains an organized and clean work area
Places phones on and off service at the appropriate times
Directs incoming faxes and mail to correct staff members
Participates in maintenance of front office supplies
Performs other incidental and related duties as required and assigned

Physical and Mental Demands:

Normal physical ability; able to sit for long periods
Normal concentration and normal complexity of decision making
High level verbal and written communication skills
Above average ability to manage multiple tasks simultaneously

Occupational Exposure:

Low risk exposure to bloodborne pathogens and chemical hazards

Job Qualifications:

High school graduate or GED equivalent
Strong customer service orientation
Excellent telephone etiquette
Strong team player
Basic computer proficiency

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status

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