Retail Customer Experience Coordinator
1 month ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.
Posting Notes: TJ Maxx Store 1015 || 3250 Columbus Center || Columbus || IN || 47203
Opportunity: Contribute To The Growth Of Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Who We Are Looking For: You
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of $13.00 to $13.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: TJ Maxx Store 1015 || 3250 Columbus Center || Columbus || IN || 47203
-
Retail Customer Experience Coordinator
4 weeks ago
Columbus, Indiana, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...
-
Retail Customer Experience Coordinator
3 weeks ago
Columbus, Ohio, United States Marshalls Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls Store 0140. As a key member of our front-of-store team, you will be responsible for promoting an excellent customer experience, leading by example, and maintaining a clean and organized store.Key ResponsibilitiesCreate a...
-
Retail Customer Experience Coordinator
4 weeks ago
Columbus, Indiana, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...
-
Customer Experience Coordinator
4 weeks ago
Columbus, Ohio, United States Marshalls Full timeJob Summary As a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and supporting a positive store culture. Key Responsibilities Role model established customer experience practices with internal and external customers Support and embody a positive store culture through honesty, integrity, and...
-
Retail Customer Experience Coordinator
16 hours ago
Columbus, Ohio, United States Marshalls Full timeAs a Customer Experience Coordinator at Marshalls, you will be responsible for delivering exceptional customer service and creating a positive store culture. Key responsibilities include:Key Responsibilities:Role model established customer experience practices with internal and external customersSupport and embody a positive store culture through honesty,...
-
Retail Customer Experience Associate
4 weeks ago
Columbus, Indiana, United States TJX Companies Full timeExperience the Thrill of the FindAt TJ Maxx, we're passionate about providing an exceptional shopping experience for our customers. As a Retail Customer Experience Coordinator, you'll play a key role in delivering this experience by ensuring our stores are always stocked with a wide range of exciting products.Key Responsibilities:Assist customers in finding...
-
Customer Experience Coordinator
5 days ago
Columbus, Ohio, United States Marshalls Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCreates a positive...
-
Columbus, United States TJX Companies Full time All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each...
-
Retail Customer Experience Coordinator
4 weeks ago
Columbus, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
Retail Ambassador
3 weeks ago
Columbus, Ohio, United States Allbirds Retail Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Ambassador to join our team at Allbirds Retail in Easton Town Center. As a Retail Ambassador, you will be responsible for delivering an exceptional customer experience through personalized engagement and quality service.Key ResponsibilitiesCustomer Experience: Provide high-quality...
-
Retail Ambassador
1 month ago
Columbus, Ohio, United States Allbirds Retail Full time{"title": "Retail Ambassador", "description": "About the RoleWe are seeking a highly motivated and customer-focused Retail Ambassador to join our team at Allbirds Retail in Easton Town Center. As a Retail Ambassador, you will be responsible for delivering an exceptional customer experience through quality, personalized engagement. You will contribute to our...
-
Retail Ambassador
1 day ago
Columbus, Ohio, United States Allbirds Retail Full timeJob Title: Retail AmbassadorColumbus, OH | Retail Team | Reports to the Easton Town Center Store LeaderAbout Allbirds:Allbirds is a footwear company that prioritizes sustainability and comfort. We're committed to making the most sustainable footwear possible using premium natural materials.Job Summary:We're seeking a Retail Ambassador to deliver an...
-
Customer Experience Coordinator
1 month ago
Columbus, Nebraska, United States T.J. Maxx Full timeCustomer Experience CoordinatorAt T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service.Key Responsibilities:Train and mentor Associates on front-end principles to provide personalized customer experiences.Coach...
-
Customer Experience Coordinator
2 weeks ago
Columbus, Ohio, United States Marshalls Full timeCustomer Experience Coordinator at MarshallsAs a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and creating a positive store culture.Key Responsibilities:Role model established customer experience practices with internal and external customers.Support and embody a positive store culture...
-
Full Time
4 weeks ago
Columbus, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...
-
Columbus, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...
-
Retail Department Coordinator
1 month ago
Columbus, Ohio, United States Marshalls Full timeJob SummaryAs a Retail Department Supervisor at Marshalls, you will be responsible for training and coaching Associates on delivering exceptional customer experiences while promoting loyalty programs. You will also assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates. Additionally, you will address customer...
-
Retail Operations Manager
4 days ago
Columbus, Ohio, United States Hibbett Retail, Inc. Full timeJob Title: Retail Operations ManagerAt Hibbett Retail, Inc., we are seeking a highly motivated and organized Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear.Key Responsibilities:Assist the Store Manager in establishing...
-
Retail Operations Manager
2 weeks ago
Columbus, Ohio, United States Hibbett Retail, Inc. Full timeJob Title: Retail Operations ManagerAt Hibbett Retail, Inc., we are seeking a highly motivated and detail-oriented Retail Operations Manager to join our team. As a key member of our store operations team, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear.Key Responsibilities:Assist the Store Manager in...
-
Retail Merchandising Team Lead
4 weeks ago
Columbus, Ohio, United States SAS Retail Services Full timeWe're seeking a detail-oriented individual to join our Retail Merchandising Team as a Team Lead. In this role, you'll be responsible for ensuring product movement at retail stores is efficient and effective.Key Responsibilities:Coordinate product movement and display at retail storesWork closely with store staff to ensure optimal sales opportunitiesMonitor...
