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Director of Sales

2 months ago

Huntsville, United States Marriott Full time
Job Number 24112985
Job Category Sales & Marketing
Location Huntsville Downtown Autograph Collection, 717 Monroe Street, Huntsville, Alabama, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Ascent Hospitality, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation.  Our culture expresses a memorable experience for all of our Team Members and guests alike.  So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change.  If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Director of Sales.  There are two positions open in Huntsville.  One is a pre-opening DOS at the Trilogy Hotel in downtown Huntsville.  The second opening is for a DOS at the Huntsville Marriott at Space and Rocket Center.  These are two separate openings in the Huntsville area.

The Director of Sales functions as the leader of the hotel’s Sales department and manages the on-property Sales and Events Management team; achieves individual booking goals and has responsibility for achieving defined property revenue goals, guest and team member satisfaction and makes recommendations on direct reports booking goals (if applicable);leads on-property sales functions to build long-term, value based customer relationships that enable achievement of hotel sales objectives; The Hotel Sales Leader implements agreed key sales initiatives and ensures execution of sales and marketing strategy and programs in the hotel. .

ESSENTIAL FUNCTIONS:
Develop sales goals and strategies and ensure alignment with the brand business strategy.
Professional and consistent supervision, guidance, coaching, support, resource, monitoring, measuring and fine-tuning of other sales associates per designated and signed job descriptions. Ensure each sales associate achieves their individual sales budgets and goals.
– Execute the sales strategy and ensure individual booking goals are met for both self and staff.
– Coach leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
– Ensure the development of a strategic account plan for the demand generators in the market.
– Ensure focus is on proactive selling and reactive selling with individual and group goals.
– Determine and develop marketing communication activities, in conjunction with Regional Marketing Communications.
– Provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
– Develop strong partnerships with local organizations to further increase brand/product awareness.
– Review the STAR report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
– Research competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
– Attend sales strategy meetings to provide input on weekly and overall sales strategy.
– Suggest innovative marketing ideas and proactively develop deployment strategies to continue to grow market share. – – — Serve as the sales contact for the General Manager, property leadership team, Regional Sales leaders and current and future guests.
– Serve as hotel authority on sales processes and sales contracts.
– Develop strong community and public relations by ensuring property participation in local, regional and national trade shows and client events.
– Participate in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
– Identify public relations opportunities and coordinate activities to augment the overall marketing communication strategy.
– Support the General Manager by coordinating crisis communications.
– Work with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
– Execute and supports Customer Service Standards and hotel's Brand Standards.
– Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
– Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
– Perform other duties, as assigned, to meet business needs.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
– Excellent written and verbal communication and interpersonal skills
– Strong analytical skills relative to impact on hotel revenues
– Highly responsible, reliable, and ethical
– Well organized and detail-oriented
– Strong understanding of revenue management principles.
– Ability to multi-task
– Proficiency in Microsoft Office applications
– Previous experience as a Director of Sales required (preferred hospitality industry)
– Ability to travel as needed
– Must have a valid driver’s license and be able to operate a vehicle to meet with clients.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee will be required to sit for long periods of time; using hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone; reach with hands and arms; and stoop, kneel or crouch and frequently required to walk, climb stairs, talk and hear. May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
– Must be capable of effectively using close vision, distance vision, and color vision.
– Able to operate in mentally and physically stressful situations.

QUALIFICATIONS:
– Previous experience as a DOS or Sales Manager in the hotel industry is a plus
– High school education is required. College education is preferred.
– Must have prior experience in Sales Manager or Supervisor role.
– Must be able to effectively lead and motivate a team.

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.