Retail Service Specialist

4 weeks ago

Kansas City, United States AAA Missouri Full time
Retail Service Specialist

This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other personnel. Provides service support for existing insured's and members. Assists in the sale of insurance products, and provides other insurance support services. Reviews and completes documentation for business written in an office. Provides information to members regarding memberships and insurance

Job Duties

  • Provide professional customer service to members and insured’s. Provide service and information to members regarding memberships and insurance.
  • Provide service to walk-in and telephone members seeking insurance services. Sell memberships and assist in the sale of insurance to prospective insureds. Assist members with changes to existing policies or memberships, renewals, and provide information regarding billing. Accept payments on membership and insurance. Verify insurance coverage for lien holders and leasing companies. Provide binders as requested. Perform typing and other administrative duties, including, but not limited to; letters, forms, cards, rush escrows and evidence of insurance.
  • Develop insurance leads for office sales agents and life specialists.
  • Communicate positively and effectively with all staff. Maintain and open and positive relationship with management.
  • Provide service support for both management and sales and life agents. Engage in cross selling opportunities.
  • Resolve member and insured related problems using discretion and independent judgment. Refer issues which require more authority to appropriate level.
  • Service work tends to be routine and described within sales and underwriting guidelines.
  • Has skill set necessary to handle most complex transactions and basic complaints.
  • Complex complaints may be referred to higher level Insurance Specialists or Sales Management for handling.


Qualifications

  • High School GED Required
  • 1-3 years Customer service Preferred
  • Moderate proficiency in data entry required.
  • Moderate Microsoft Word and Excel skills preferred.
  • Advanced customer service skills preferred.
  • Property and Casualty/Solicitors License required.
  • Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

  • Retail Service Specialist

    4 weeks ago

    Kansas City, United States The Auto Club Group Full time

    Retail Service Specialist. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other per Specialist, Retail, Customer Service, Service, Insurance, Sales

  • Retail Service Specialist

    4 weeks ago

    Kansas City, United States AAA - The Automobile Club Full time

    Retail Service Specialist. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other pers Specialist, Retail, Customer Service, Service, Insurance, Sales

  • Retail Service Specialist

    1 month ago

    Kansas City, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 2901 State Avenue [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...

  • Retail Merchandising Specialist

    7 days ago

    Dodge City, United States SAS Retail Services Full time

    Join our team as a Retail Merchandising Specialist We are a part of the largest retail services company in the US, collaborating with major consumer brands in various retail locations. As a Retail Merchandising Specialist, you will be responsible for product placement, category resets, and tracking inventory. If you enjoy independent work and take pride in...

  • Retail Service Specialist

    4 weeks ago

    Kansas City, Missouri, United States AAA Missouri, AAA Careers Full time

    Retail Service SpecialistThis position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other personnel. Provides service support for existing insured's and members. Assists in the sale of insurance products,...

  • Retail Service Specialist

    3 weeks ago

    Kansas City, United States American Automobile Association Full time

    Retail Service Specialist This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other personnel. Provides service support for existing insured's and members. Assists in the sale of insurance products,...

  • Retail Customer Service Specialist

    3 months ago

    Kansas City, United States DICK'S SPORTING GOODS INC Full time

    **Retail Customer Service Specialist** City: Kansas City,MO Location: Zona Rosa MO Job Area: Store Hourly Job ID: 220005NJ Brand: DICK'S Sporting Goods Starting Rate: $14.00 + Current Teammate ** What Youll Do In This Role** **Description** On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes...

  • Automotive Retail Service Specialist

    1 week ago

    Kansas City, Missouri, United States Firestone Complete Auto Care Full time

    About Firestone Complete Auto Care:Firestone Complete Auto Care is a leading provider of tire and automotive services in North America, dedicated to delivering exceptional service and quality to our customers. With a robust network of locations and a commitment to excellence, we are proud to employ a diverse team of over 22,000 professionals. Your Role:The...

  • Retail Service Specialist

    4 weeks ago

    Kansas City, United States American Automobile Association Full time

    Retail Service SpecialistThis position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other personnel. Provides service support for existing insured's and members. Assists in the sale of insurance products,...

  • Cannabis Retail Specialist

    1 week ago

    Kansas City, Missouri, United States modispensaries Full time

    Title: Cannabis Retail SpecialistCompany: ModispensariesLocation: Not SpecifiedSalary: Competitive Pay + Shared TipsAbout Modispensaries: Modispensaries is a prominent player in the cannabis sector, committed to cultivating, processing, and distributing premium medical and recreational cannabis products. With extensive experience and a growing presence,...

  • Traveling Retail Specialist

    1 week ago

    Iowa City, Iowa, United States Absolute Retail Solutions LLC Full time

    About the Role: Absolute Retail Solutions LLC is seeking experienced Traveling Retail Specialists to join our dynamic O'Reilly Auto Parts reset teams. Project Details: Projects typically last between 1 and 3 weeks, ensuring consistent work throughout the year. We provide comprehensive lodging coverage for seven days a week. Work hours are from 7:30 AM to...

  • Retail Sanitation Specialist

    1 week ago

    Kansas City, Missouri, United States TJX Companies Full time

    Join Our Team as a Retail Sanitation SpecialistAt TJX Companies, we pride ourselves on creating an inviting atmosphere in our stores. Our mission is to deliver those delightful surprises and thoughtful details that transform a house into a home.Role Overview:As a Retail Sanitation Specialist, you will play a crucial role in maintaining the cleanliness and...

  • Retail Service Specialist

    3 months ago

    Kansas City, United States American Automobile Association Full time

    Retail Service SpecialistWe are looking for someone who will thrive in a sales and service environment. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You'll also have the opportunity to advance...

  • Retail Service Specialist

    1 month ago

    Oregon City, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 19203 Molalla Avenue [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...

  • Retail Service Specialist

    1 month ago

    Jefferson City, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 2301 Missouri Blvd [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...

  • Retail Service Specialist

    3 weeks ago

    Tawas City, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 707 E Lake St [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...

  • Retail Service Specialist

    3 weeks ago

    Bossier City, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 4401 East Texas Street [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership...

  • Retail Service Specialist

    3 weeks ago

    Mason City, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 3563 4th St SW [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...

  • Retail Service Specialist

    3 weeks ago

    Iowa City, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 915 S Riverside Drive [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...

  • Retail Service Specialist>

    3 months ago

    Commerce City, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 6091 East 72nd Avenue [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...