Retail Service Specialist

4 months ago

Kansas City, United States American Automobile Association Full time

Retail Service Specialist

This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other personnel. Provides service support for existing insured's and members. Assists in the sale of insurance products, and provides other insurance support services. Reviews and completes documentation for business written in an office. Provides information to members regarding memberships and insurance

Job Duties

  • Provide professional customer service to members and insured's. Provide service and information to members regarding memberships and insurance.
  • Provide service to walk-in and telephone members seeking insurance services. Sell memberships and assist in the sale of insurance to prospective insureds. Assist members with changes to existing policies or memberships, renewals, and provide information regarding billing. Accept payments on membership and insurance. Verify insurance coverage for lien holders and leasing companies. Provide binders as requested. Perform typing and other administrative duties, including, but not limited to; letters, forms, cards, rush escrows and evidence of insurance.
  • Develop insurance leads for office sales agents and life specialists.
  • Communicate positively and effectively with all staff. Maintain and open and positive relationship with management.
  • Provide service support for both management and sales and life agents. Engage in cross selling opportunities.
  • Resolve member and insured related problems using discretion and independent judgment. Refer issues which require more authority to appropriate level.
  • Service work tends to be routine and described within sales and underwriting guidelines.
  • Has skill set necessary to handle most complex transactions and basic complaints.
  • Complex complaints may be referred to higher level Insurance Specialists or Sales Management for handling.
Qualifications
  • High School GED Required
  • 1-3 years Customer service Preferred
  • Moderate proficiency in data entry required.
  • Moderate Microsoft Word and Excel skills preferred.
  • Advanced customer service skills preferred.
  • Property and Casualty/Solicitors License required.
  • Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required


Remarkable benefits:
•Health coverage for medical, dental, vision
•401(K) saving plan with company match AND Pension
•Tuition assistance
•PTO for community volunteer programs
•Wellness program
•Employee discounts (membership, insurance, travel, entertainment, services and more)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

  • Retail Service Specialist

    1 week ago

    Kansas City, United States AAA Full time

    AAA - 9194 N Skyview Ave [Guest Service / Front Desk] As a Retail Service Specialist at AAA, you'll: Greet all members and customers, determine their need and provide Legendary Service; Provide DMV vehicle license, registration and notary services; Reach sales and service goals and earn incentives for multiple AAA products and services; Prepare and provide...

  • Retail Sales Representative

    2 months ago

    Kansas City, United States SAS Retail Services Full time

    SAS Retail Services - JobID: PDX_ASI_5D7BCB41-AE1C-407E-B151-A6CF1D5B83A5 [Sales Associate / Team Member] As a Retail Sales Representative at SAS Retail Services, you'll: Develop and grow sales volume in your assigned territory through effective fact-based selling and relationship building; Effectively gain front end and main aisle presence of client brands;...

  • Retail Associate

    4 weeks ago

    Kansas City, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area. We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like the...

  • Fashion Retail Specialist

    6 days ago

    Kansas City, Missouri, United States Old Navy Full time

    We are seeking a highly motivated and fashion-savvy individual to join our team as a Fashion Retail Specialist. As a key member of our sales team, you will be responsible for driving sales and delivering exceptional customer experiences.About the JobIn this role, you will be responsible for executing company processes and procedures, creating memorable...

  • Medical Retail Pharmacist Specialist

    2 days ago

    Kansas City, Missouri, United States Soliant Full time

    **Job Overview**Soliant is seeking a skilled Medical Retail Pharmacist Specialist for an exciting opportunity in Milan, MO.This role offers the chance to shape a retail pharmacy environment serving a diverse patient population and requires at least 1+ years of pharmacy experience.The ideal candidate will possess strong communication skills, adaptability, and...

  • Retail Store Customer Service Specialist

    7 months ago

    Universal City, United States Sherwin-Williams Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right Customer Service Specialist, Customer Service, Retail, Store, Specialist

  • Retail Sales Specialist

    1 week ago

    Kansas City, Missouri, United States Central States Beverage Company Full time

    Unlock a Fast-Paced Career in Beverage WholesaleWe are seeking highly motivated individuals to join our team as Retail Sales Specialists at Central States Beverage Company, one of the leading wholesalers in the Midwest. As a key member of our sales team, you will play a crucial role in delivering top-tier beverages to the Kansas City Metro.This entry-level...

  • Retail Industry Reset Specialist

    1 week ago

    Oklahoma City, Oklahoma, United States Absolute Retail Solutions LLC Full time

    About the JobARS is currently seeking highly skilled Retail Industry Reset Specialists to join our O'Reilly Auto Parts reset teams.Job Details:Projects typically last between 1-3 weeks and work is consistent year-round.Lodging is covered for all 7 days of the week, and work hours are from 7:30 AM to 5:00 PM, Monday through Thursday, and 2 hours on...

  • Retail Service Specialist

    3 months ago

    Union City, United States O'Reilly Auto Parts Full time

    The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply.ESSENTIAL JOB FUNCTIONSLead store team members...

  • Product Showcase Specialist

    5 days ago

    Park City, Utah, United States Neptune Retail Solutions Full time

    We are seeking a Product Showcase Specialist to join our team at Neptune Retail Solutions. As a Product Showcase Specialist, you will be responsible for installing and maintaining retail display fixtures, including the iconic Instant Coupon Machine, at-the-shelf advertisements, and shopping cart ads.About the RoleThis is a part-time position that offers...

  • Customer Service Specialist

    5 days ago

    Forrest City, Arkansas, United States GPM Investments LLC Full time

    We are seeking a highly skilled Customer Service Specialist to join our retail team at GPM Investments LLC. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our customers in a fast-paced retail environment.About UsGPM Investments LLC is a leading provider of convenience store services,...

  • Retail Customer Service Associate

    2 months ago

    Kansas City, United States FedEx Full time

    FedEx - JobID: PDX_FEC_39EFDC00-B56C-403E-A551-57DEC4F48F4C_239637 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Product Ambassador

    4 days ago

    Ponca City, Oklahoma, United States Winston Retail Full time

    OverviewAbout Winston RetailWinston Retail is a dynamic and innovative company that specializes in providing exceptional retail experiences for our clients. We are committed to delivering high-quality services that elevate the shopping experience and drive sales growth.SalaryWe offer a competitive salary range of $16-18 per hour, depending on factors such as...

  • Retail Sales Associate

    7 days ago

    Kansas City, Missouri, United States Salon Service Group Full time

    Job SummaryWe are seeking a highly motivated Retail Sales Associate to join our team at Salon Service Group. As a Retail Sales Associate, you will be responsible for delivering exceptional customer experiences through focus on partnership.You will work directly with the Store Manager, Distributor Sales Consultants, and other team members in an upbeat...

  • Full Time Store Supervisor

    1 month ago

    Kansas City, United States Casper Retail Full time

    Looking for a job to get you out of bed? At Casper, our mission is to awaken the potential of a well-rested world. We believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life! Casper's Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up...

  • Customer Service Engagement Specialist

    2 days ago

    Kansas City, Missouri, United States Houston Consumer Connect Full time

    Job OverviewHouston Consumer Connect is seeking a dynamic Customer Service Engagement Specialist to join our team. As a key player in our direct-to-consumer interaction, you will be responsible for delivering exceptional customer service while providing product and service information to existing and potential clients.ResponsibilitiesThe ideal candidate will...

  • Cashier/ Sales Floor Associate

    2 days ago

    Kansas City, United States Retail Rebel Full time

    Job Type Full-time, Part-time Description Job Title: Cashier/Floor Associate Job Type: Full-Time/Part-Time Job Description: Welcome: You are now entering Retail Rebel territory - where the better buys happen daily . Retail Rebel is a unique, fast-paced liquidation retail business that values growing and winning together. This individual will be empowered to...

  • Sales Floor Associate

    4 days ago

    Kansas City, United States Retail Rebel Full time

    Job Type Full-time, Part-time Description Job Title: Sales Floor Associate Job Type: Full-Time/Part-Time Description: Welcome: You are now entering Retail Rebel territory - where the better buys happen daily . Retail Rebel is a unique, fast-paced business that values growing and winning together. This individual will be empowered to be an ambassador of...

  • Retail Merchandiser Team Lead

    4 weeks ago

    Morehead City, United States SAS Retail Services Full time

    Are you a dynamic and experienced retail professional? SAS Retail Services is currently seeking passionate Retail Merchandiser Team Leads to join our team. As an SAS Retail Services Team Lead, you will lead and mentor a team of Retail Merchandisers, providing guidance and support to ensure the successful execution of merchandising activities. You'll be...

  • Retail Merchandiser

    6 months ago

    Central City, United States Neptune Retail Solutions Full time

    Description Are you an energetic self-starter? Are you interested in making your own schedule? Neptune Retail Solutions has immediate availability for a Part-time Retail Merchandiser who will specialize in the installation and maintenance of the iconic Instant Coupon Machine, at-the-shelf advertisements, and shopping cart ads.   This...