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Director of Operations

3 months ago

Wilmington, United States ChristianaCare Full time

Director of Operations - Transitional Programming

Day Shift (Hours: M-F) Hybrid / No Weekends or Holidays

CareVio/Avenue North

Christiana Care Hospital is hiring an Operations Director of Transitional Programming for Case Management Program - CareVio. The Director will have primary oversight of the acute space as it relates to case management, care coordination, and clinical integration of Population Health into the Accountable Care Organization and Clinically Integrated Network. This person is responsible for the direction and leadership of operational, programmatic, and personnel activities for the Transitional Care Team and services provided. This includes:

  • Establishing, meeting, and continuously monitoring the goals and objectives of the program while maintaining alignment with collaborative partners.
  • Fostering collaborative relationships which includes but are not limited to hospital systems, clinical care departments inclusive of emergency department, and ambulatory transitional providers such as home health, etc. will be instrumental to the success of this role.
  • Responsible for activities which drive successful outcomes while ensuring quality of care while meeting our contractual requirements.
  • Responsible for advancing strategies to optimize the transition of patients across the continuum of care; working closely with facilities and clinicians to develop partnerships, coordinate clinical processes, and establish and evaluate metrics which drive success.
  • Operations Director of Transitional Programming will report directly to the Corporate Director of CareVio and in partnership with the Clinical Operations Director to assess program effectiveness associated with clinical and operational impact, enhance quality, improve cost, utilization, and patient, provider, as well as payer/stakeholder satisfaction.   

ChristianaCare Offers

  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12 weeks paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more
  • Management Incentive Program

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Bachelor’s degree in science and/or Nursing (BSN) Required.
  • Master’s degree in health care related field required or successful achievement of a master’s degree in health care related field required within 5 years of hire date.
  • 5-7 years of management experience in a health care setting.
  • Advanced Certification in Leadership or Certification in Case Management or Case Management Administration required; or an equivalent combination of education and experience may be substituted.

PHYSICAL DEMANDS:

  • Extended periods of sitting with intermittent standing and walking.
  • Travel throughout the State of Delaware, MD, NJ, and other regional mid-Atlantic locations as required to collaborate with healthcare facilities across all CareVio locations.