Coordinator II, Wholesale Sales Support

4 weeks ago


Knoxville, United States Pilot Company Full time

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to provide frontline & timely support to the Wholesale/Rack customer base and its marketing team. This role will serve as the primary contact for customer inquiries and is responsible for ensuring those inquiries are resolved and feedback is provided to the customer.

In this role:

  1. Provide dynamic support to customers over a wide variety of Wholesale, Rack, and Freight inquiries.
  2. Execute weekly transaction and other requested reporting when required by customers.
  3. Follow up on assigned inquiries to ensure completion in an acceptable time frame.
  4. Establish and maintain successful working relationships with the Commercial Excellence, Customer Success, Marketing and Order Fulfillment teams, in alignment with shared goals.
  5. Develop rapport with the Wholesale customer base through regular conversation by having reactive and proactive phone calls.
  6. Partner with the Customer Success and Marketing Teams to support a specific set of customers.
  7. Execute regular customer surveys to gain feedback from the Wholesale Customer Base.  Collaborate with Manager to strategically address any feedback.

Qualifications

  • High School Diploma or Equivalent Certificate Required
  • Bachelor’s Degree Preferred or Minimum 2 years Customer Service Experience
  • Intermediate Microsoft Office skills
  • Intermediate skills with a CRM (i.e., Salesforce) and other company software preferred
  • Ability to gain knowledge of fuel and rack marketing industry
  • Ability to gain knowledge of company products and offerings

Additional Information

•    Nation-wide Medical Plan/Dental/Vision
•    401(k) Flexible Spending Accounts
•    Adoption Assistance
•    Tuition Reimbursement
•    Weekly Pay



  • Knoxville, United States Pilot Company Full time

    Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...


  • Knoxville, TN, United States Pilot Company Full time

    Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...


  • Knoxville, United States Knoxville Wholesale Furniture Full time

    Job DescriptionJob DescriptionVOTED ONE OF THE TOP  PLACES TO WORK IN KNOXVILLEThe person will work with our customers and sales specialist in designing the best home possible. This work will done in the home as well as in our 125,000 square foot showroom that displays the best of the best in the furniture industry today. This showroom is located at 410...

  • Asset Coordinator

    2 weeks ago


    Knoxville, United States Cellular Sales Full time

    Asset CoordinatorClassificationExemptReports toIT Asset ManagerJOB DESCRIPTIONSummary/ObjectiveThe responsibility of this role is to provide monitoring, support, execution and communication to internal stakeholders and external vendor relationships. The IT Asset Coordinator will establish service level communication, bridge data gaps and ensure IT...


  • Knoxville, Tennessee, United States Cross Technologies Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Cross Technologies Inc. As a key contributor to our day-to-day operations, you will provide exceptional customer service by working closely with our sales and customer service teams.Key Responsibilities:Manage customer requests and order...


  • Knoxville, United States Cellular Sales Full time

    Job DescriptionJob DescriptionOverviewCellular Sales is Growing!Average and High-End Sales Consultants earn $59000 – $97000 +/ yearAre you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an...

  • Territory Manager II

    3 weeks ago


    Knoxville, United States Swisher Hygiene Full time

    For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a...

  • Territory Manager II

    3 weeks ago


    Knoxville, United States Swisher Hygiene Full time

    For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a...

  • Sales Associate

    4 weeks ago


    Knoxville, Tennessee, United States Master Halco Full time

    About the RoleWe are seeking an Inside Sales Associate to join our team at Master Halco, North America's leading manufacturer and wholesale distributor of perimeter security and fencing. As a key member of our sales team, you will play a vital role in providing excellent customer service to our fence contractors and retailers.ResponsibilitiesTake inbound...


  • Knoxville, Tennessee, United States Support Full time

    "At Support, our mission is to provide top-notch care and services to our residents. As a Laundry Service Support Specialist, you will play a vital role in ensuring our residents receive the highest quality care in a safe and sanitary environment. We are committed to finding the right candidate for this position, and we believe that the ideal candidate will...


  • Knoxville, United States PILOT Full time

    Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...

  • Registered Nurse II

    3 weeks ago


    Knoxville, Tennessee, United States Covenant Health Inc. Full time

    Nurse Clinician II Job SummaryWe are seeking a skilled and compassionate Registered Nurse II to join our team at Covenant Health Inc. as a Nurse Clinician II in Cardiology.This role involves providing high-quality patient care in an outpatient clinic setting, coordinating care planning with other disciplines, and precepting new employees/students as...

  • Outside Sales

    1 month ago


    Knoxville, United States A & B Distributors Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth Opportunities Job SummaryA&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your...


  • Knoxville, Tennessee, United States Eastern Wholesale Fence LLC Full time

    Title:Customer Service Representative - SalesDepartment(s):OfficeReports to:Sales ManagerJob Summary:The customer service representative will be responsible for helping customers by providing product/service information, quoting, placing/scheduling orders and resolving issues.Key Responsibilities:• Handle customer inquiries by email and phone.• Data...

  • Counter Sales

    4 months ago


    Knoxville, United States Smith Turf & Irrigation Full time

    Company Overview Smith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehensive selection of equipment, irrigation and landscape products and support our customers with technical expertise and service. Since 1925, Smith Turf has built an unmatched reputation for outstanding customer...


  • Knoxville, Tennessee, United States Premier Martial Arts Full time

    Job DescriptionWe are seeking a highly organized and self-motivated individual to join our Sales Team as a Part Time Sales and Marketing Coordinator.This role reports directly to the Director of Sales and Marketing and is responsible for marketing of the school, lead generation, and onboarding all new members.Key responsibilities include lead management and...


  • Knoxville, United States Cellular Sales Full time

    Interact with business customers via phone and email to assist with business accounts. Act as a liaison between customers, business representatives and Verizon support paths to resolve credit, customer service and billing concerns. What you'll do: Co Customer Service, Business, Representative, Support, Service, Customer, Retail


  • Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

    Clinical Supervisor RN II**Job Summary:**The Clinical Supervisor RN II is a registered nurse responsible for the overall quality of patient care at a specified site(s) of Covenant Medical Group. This role has oversight for clinical services performed in either a specialty clinic that is of a size that would require a clinical supervisor role or has...


  • Knoxville, Tennessee, United States Sherwin-Williams Full time

    About the JobJoin Sherwin-Williams, a leading provider of floorcovering solutions, as a Floorcovering Management & Sales Leadership Opportunity. This exciting role offers a unique chance to develop your skills in leadership, sales, and customer service in a fast-paced and dynamic environment.Job DescriptionThis is an entry-level position that provides...


  • Knoxville, Tennessee, United States Admiral Communities LLC Full time

    .addProperty Management Support SpecialistJob ResponsibilitiesAdministrative SupportRespond to tenant and vendor inquiries, providing timely and professional assistanceMaintain accurate and organized property records, lease agreements, and documentsManage mail, including sorting, distributing, and processing invoicesOrganize and maintain electronic and...