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Director of Laundry and Uniform Services
2 months ago
Job Category Housekeeping & Laundry
Location Walt Disney World Dolphin, 1500 Epcot Resort Boulevard, Lake Buena Vista, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Coordinates with designers and operational managers purchasing of adequate inventories of uniforms. Manages and coordinate the distribution of all uniforms with operating departments.. Prepares operating budgets for labor and operational expenses.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 5 years' experience in the laundry/dry cleaning, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Monitoring Operations
• Monitors and promotes compliance with all Guidelines to Operations.
• Verifies supervisors maintain adequate levels of department supplies.
• Encourages employees to work in a safe environment.
• Manages and coordinates the distribution of all uniforms with operating departments.
• Responsible for the inventory of uniforms.
• Maintains accurate inventory control records.
• Prepares operating budgets for labor and operational expenses.
• Assists designers with selection of new uniforms.
• Manufactures name tags for various departments/properties.
• Manages the output of the sewing room and ensures the highest degree of quality and efficiency by the seamstress.
• Assists in professional presentations of uniform changes to different members of upper management with practical and aesthetic justifications.
Leading Discipline Teams
• Verifies and maintains the productivity level of employees.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
Promoting Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Empowers employees to provide excellent customer service.
Managing and Conducting Human Resources Activities
• Interviews, selects and trains employees
• Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status
• Provides for the safety and security of the employees or the property
• Monitors employee attendance and records absences/tardiness.
• Helps direct supervisors to achieve their own development goals.
• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures
The salary range for this position is $91,000 to $126,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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