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Commercial and Government Program Sales Operations

3 months ago

Schenectady, United States MVP Health Care Full time
Commercial and Government Program Sales Operations

Headquarters Office, 625 State Street, Schenectady, New York, United States of America Req #2067

Tuesday, June 18, 2024

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP

Accountabilities will include Broker, Government Program, NYSoH and other Sales Administrative duties. Key resource in managing MVP's private and public exchange business, coordinating annual State(s) RFP(s), renewal and implementation processes for new and existing partnerships for both private and public exchange platforms. Daily duties include Broker Administration, working with MVP's broker partners, and Tracking all learning data and reporting for MVP's Retail Outreach Department.

Position Qualifications:

Minimum Education:
  • Bachelor's degree or four (4) years' experience in health insurance / self-funded benefits, insurance or health care setting, or an equivalent combination of education and experience.

Minimum Experience:
  • Associate degree or equivalent combination of working experience and education required. Bachelor's degree preferred.

Required Skills:
  • Excellent written and verbal communication skills
  • Excellent interpersonal, facilitation, organizational, telephone, presentation, and sales skills required.
  • Good computer skills (MS Office, Access, Excel and Sales CRMs)
  • Ability to interact and effectively communicate with persons at all levels within MVP and other businesses.
  • Excellent trouble shooting skills.
  • Project experience including project tracking and reporting required.
  • Demonstrated experience in performing data analysis and project coordination required.
  • Prior health insurance sales, customer service or operations experience strongly preferred.
  • A team player with high level of dedication to completing timely excellent work
  • Proficient in Microsoft Word, Excel and Power Point required. Access and Visio preferred.
  • Ability to work in a matrixed environment. Highly self-motivated and directed with proven ability to multi-task in a high-pressure environment.
  • Creative thinker with demonstrated ability to formulate, build consensus and execute on ideas.
  • Manages a very busy workload, multi-tasks and works well under pressure

Professional Responsibilities:

Learning/Certification Data Tracking, Reporting, and Communications Support
  • Track all learning data and reports including: NYSoH contact list report, CAC recertification programming for positions held in the CCC and Retail Outreach.
  • Ability to exercise discretion and confidentiality.
  • Ability to manage multiple priorities with a high level of organization.
  • Intermediate to advanced Excel, PowerPoint and Word computer skills.
  • Serving as a key resource in managing MVP's private and public exchange business, the selected individual will: Coordinate annual State(s) RFP(s), renewal and implementation processes for new and existing partnerships for both private and public exchange platforms; Work closely with the Exchange Manager pre, during and post-implementation to ensure results meet our operational and service performance expectations; Serve as liaison to Sales/Account Management staff and other operational teams on new business and renewal opportunities related to exchange specific platforms; Represent MVP Exchange Team in internal and external meetings; As a key knowledge source, provide education and consultation on MVP exchange business; Perform monthly enrollment reconciliations and update membership reports; Monitor websites and emails from regulators and information related to Exchanges and work with appropriate internal departments; Attend meetings of PIT, NYSOH, VHC Leadership etc;. Coordinate NYS submissions of materials; Act as resource for internal teams related to exchange questions; Address routine calls on operational questions, inquires on specific customers, or ACA rules; Monitor State and CMS regulations for updates/additions.
  • Maintain and troubleshoot the broker database, quoting tool and commissions systems including documentation and reporting.
  • Administer the commission plan and complete monthly commission payment reporting to finance department.
  • Participate as team member for department/company projects related to broker administration systems development. Act as resource for development of process improvements related to broker administration.
  • Perform other duties as assigned.

Hybrid to Schenectady, NY (in office two days per week)

About MVP

MVP Health Care is a nationally recognized, not-for-profit health insurer caring for members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve.

At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors , including but not limited to geographic location ; relevant experience, education, and training; and the nature of and demand for the role.

In addition, we offer a comprehensive benefits package that includes:

  • Considerable paid time away from work including PTO (Paid Time Off), s ick t ime, service t ime o ff, p aid h olidays, and f loating h olidays , allowing you to take time off when it suits you best.
  • Competitive 401(k) employer matching and profit-sharing program to help you save for your retirement.
  • Low premium health benefits including medical, dental, and vision coverage to support your well-being and that of your family.
  • Life insurance and disability coverage to ensure financial security for you and your dependents.
  • An array of optional benefit plans such as accident insurance and specified disease coverage to protect you from the unexpected.
  • Full tuition reimbursement (up to the IRS limit) for approved courses and programs that support continuous learning.
  • A best-in-class employee Well-Being program to support all dimensions of your health and wellness.
MVP Health Care analyzes the latest market data to determine employee compensation. Compensation figures listed in a job posting are subject to change as new market data becomes available. The salary range, other compensation, and benefits information is accurate as of the date of this posting. MVP Health Care reserves the right to modify this information at any time, subject to applicable law. More detailed information about total compensation and benefits will be provided during the hiring process.

MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

Please apply and learn more - including how you may become a proud member of our team.

Other details
  • Job Family Sales
  • Pay Type Salary
  • Min Hiring Rate $69,000.00
  • Max Hiring Rate $75,000.00