Sr. Loan Processor

2 weeks ago

Houston, United States Stellantis Financial Services US Full time

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Sr. Loan Processor will be responsible for processing vehicle loan contract packages to ensure each file is accurate and complete prior to funding by performing the following duties. Assists loan processing and funding managers with pipeline management, training of loan processors, handling complex loan files, responding to escalated calls, and may perform quality file reviews as needed.

Essential Duties and Responsibilities:

  • Reviews and ensures submitted contracts and loan packages are complete, accurate and reflect proper approval authorities.
  • Closely inspects loan package documentation for suspicious or fraudulent documentation.
  • Verifies calculations on the contracts prior to funding and prepares completed files for funding.
  • Performs financial calculations such as income, payoffs, rebates and cancellation quotes, verification of employment, vehicle registration, driver s license, residence, and insurance coverage.
  • Conducts customer interview to validate information contained in the loan documents.
  • Serves as a liaison between Dealer, Loan Officers and Dealer Relationship Managers and assists in resolving funding issues.
  • Maintain confidentiality when accessing personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
  • Perform other ad-hoc tasks and duties as assigned.

Qualifications and Competencies Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

  • Minimum 2 years experience in AUTO FINANCE industry as a Loan Processor, or a similar position.

Education:

  • High school diploma and or/GED.

Skills Required:

  • In-depth knowledge of loan processing procedures, regulations, and guidelines.
  • Strong analytical and mathematical skills.
  • Excellent communication and customer service skills.
  • Ability to work efficiently in a fast-paced environment.
  • Proficient in using lease software and Microsoft Office Suite.
  • Overtime required required on an as needed basis.
  • Travel 0-10% - as required on an as needed basis.
  • Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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