Director of Event Planning
2 weeks ago
Job Category Event Management
Location New Orleans Marriott, 555 Canal Street, New Orleans, Louisiana, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management
JOB SUMMARY
Manages event planning functions and staff on a daily basis. Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Ensures a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Event Planning Operations
• Assigns all events turned over to Event Planning team.
• Oversees for turned opportunities’ function space and group room blocks.
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Leads execution of activities to support the Event Management strategy.
• Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
• Leads discussions to review event complexity and proactively avoid service challenges and failures.
• Ensures the property is apprised of all groups that will impact property operations.
• Manages customer budgets to maximize revenue and meet customer needs.
• Maintains inventories to maximize customer satisfaction and revenue opportunities.
• Works with highly complex or high profile groups when financial impact will be significant.
Leading Event Planning Team
• Leads the catering menu development process.
• Champions all standards, policies and procedures for the Event Planning team.
• Leads Event Management meetings.
Providing and Ensuring Exceptional Customer Service
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
Managing the Sales and Marketing Strategy
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
Conducting Human Resources Activities
• Establishes customer service guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Reviews staffing levels to ensure that guest service and planning needs are met.
The salary range for this position is $95,000 to $119,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Director of Event Planning
2 weeks ago
New Orleans, United States Marriott Full timeJob Number 24160211Job Category Event ManagementLocation New Orleans Marriott, 555 Canal Street, New Orleans, Louisiana, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type Management JOB SUMMARY Manages event planning functions and staff on a daily basis. Core area of responsibility is the event planning team,...
-
Event Planning Director
1 week ago
New York, New York, United States MCR Hotels Full timeJob Title: Assistant Director of Event PlanningThe Assistant Director of Event Planning at MCR Hotels will be responsible for assisting the Director of Event Planning, mentoring the Event Managers, preparing all event documentation, and coordinating with Sales, property departments, and guests to ensure consistent, high-level service throughout the...
-
Assistant Director of Event Planning
7 days ago
New York, New York, United States MCR Hotels Full timeJob Title: Assistant Director of Event PlanningJoin MCR Hotels, a leading hotel owner-operator in the United States, as an Assistant Director of Event Planning. This role is a key part of our team, responsible for assisting the Director of Event Planning, mentoring Event Managers, and ensuring seamless event execution.Key Responsibilities:Assist the Director...
-
Event Director
3 weeks ago
New Orleans, Louisiana, United States Marvin Love and Associates Full timeJob Title: Director of EventsCompany: Marvin Love and AssociatesLocation: ConfidentialMarvin Love and Associates is seeking an experienced and dedicated Director of Events to join our team at our luxury historic hotel in the South. As the Director of Events, you will be responsible for the overall planning, organization, and execution of various events...
-
Strategic Events Director
1 month ago
New Orleans, Louisiana, United States InsideHigherEd Full timeJob Summary:The Associate Director for Events and Constituency Programs is a key role within our organization, reporting directly to the Director of Constituency Engagement in the Office of Constituency Programs.Key Responsibilities:Develop and execute a comprehensive Advancement Events program to enhance donor interaction and recognition at all...
-
Director of Event Planning
2 weeks ago
New Orleans, Louisiana, United States, 70130 Marriott Full timeJob Number 24160211Job Category Event ManagementLocation New Orleans Marriott, 555 Canal Street, New Orleans, Louisiana, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type Management JOB SUMMARY Manages event planning functions and staff on a daily basis. Core area of responsibility is the event planning team,...
-
Director of Catering and Events
2 months ago
New Orleans, United States The Roosevelt New Orleans, A Waldorf Astoria Hotel Full timeDescriptionNestled in the vibrant heart of New Orleans, The Roosevelt New Orleans is a true iconic symbol of elegance and grandeur. Boasting over 500 opulent guest rooms and suites, along with 60,000 square feet of exquisite event space the Roosevelt offers a canvas for creating unforgettable moments from intimate gatherings to grand galas. As Director of...
-
Assistant Director of Event Planning
3 weeks ago
New York, United States MCR Hotels Full timeThe Assistant Director of Event Planning at the Sheraton Times Square will be responsible for assisting the Director of Event Planning, Mentoring the Event Managers, preparing all event documentation and coordinating with Sales, property departments, and guests to ensure consistent, high-level service throughout the pre-event, event, and post event phases of...
-
Event Planning Supervisor
1 month ago
New Orleans, Louisiana, United States Marriott International Inc Full timeJOB SUMMARYThe Events Manager is accountable for the preparation of all event documentation and collaborates with Sales, property departments, and clients to ensure a consistent and high-quality service throughout the pre-event, event, and post-event phases of property events. This role primarily manages events of moderate complexity, ensuring a smooth...
-
Assistant Director of Event Planning
4 weeks ago
New York, United States MCR Hotels Full timeThe Assistant Director of Event Planning at the Sheraton Times Square will be responsible for assisting the Director of Event Planning, Mentoring the Event Managers, preparing all event documentation and coordinating with Sales, property departments, and guests to ensure consistent, high-level service throughout the pre-event, event, and post event phases of...
-
Assistant Director of Event Planning
2 days ago
New York, United States MCR Hotels Full timeThe Assistant Director of Event Planning at the Sheraton Times Square will be responsible for assisting the Director of Event Planning, Mentoring the Event Managers, preparing all event documentation and coordinating with Sales, property departments, and guests to ensure consistent, high-level service throughout the pre-event, event, and post event phases of...
-
Associate Director, Events and Programs
4 weeks ago
New Orleans, Louisiana, United States InsideHigherEd Full timeJob SummaryThe Associate Director, Events, Constituency Programs is a full-time professional position reporting to the Director, Constituency Engagement, within the Office of Constituency Programs at InsideHigherEd. The position is responsible for creating and implementing a comprehensive Advancement Events program to promote interaction with and recognition...
-
Associate Director, Events, Constituency Programs
3 months ago
New Orleans, United States InsideHigherEd Full timeAssociate Director, Events, Constituency ProgramsAdvancement Events, Constituency ProgramsLocation: New Orleans, LASummaryThe Associate Director is a full-time professional position reporting to the Director, Constituency Engagement, within the Office of Constituency Programs. The position is responsible for creating and implementing a comprehensive...
-
New Orleans, United States Marvin Love and Associates Full timeJob Title: Director of Events Company: Marvin Love and Associates Location: Confidential - Alabama Marvin Love and Associates is seeking an experienced and dedicated Director of Events to join our team at our luxury historic hotel in the South. As the Director of Events, you will be responsible for the overall planning, organization, and execution of...
-
New Orleans, United States Marvin Love and Associates Full timeJob DescriptionJob DescriptionJob Title: Director of EventsCompany: Marvin Love and AssociatesLocation: Confidential - AlabamaMarvin Love and Associates is seeking an experienced and dedicated Director of Events to join our team at our luxury historic hotel in the South. As the Director of Events, you will be responsible for the overall planning,...
-
New Orleans, United States Marvin Love and Associates Full timeJob Title: Director of Events Company: Marvin Love and Associates Location: Confidential - Alabama Marvin Love and Associates is seeking an experienced and dedicated Director of Events to join our team at our luxury historic hotel in the South. As the Director of Events, you will be responsible for the overall planning, organization, and execution of various...
-
Event Planning and Operations Manager
4 weeks ago
New Orleans, Louisiana, United States Marriott International Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Event Planning and Operations Manager to join our team at Marriott International Inc. As a key member of our events team, you will be responsible for planning and executing meetings and special events that exceed our guests' expectations.Key ResponsibilitiesEvent Planning and Execution: Assist in...
-
Assistant Director of Event Planning
3 weeks ago
Sheraton New York Times Square Hotel, New York City, New York, United States of America MCR Hotels Full timeThe Assistant Director of Event Planning at the Sheraton Times Square will be responsible for assisting the Director of Event Planning, Mentoring the Event Managers, preparing all event documentation and coordinating with Sales, property departments, and guests to ensure consistent, high-level service throughout the pre-event, event, and post event phases of...
-
Chief of Event Sales and Planning
1 month ago
New York, New York, United States Cliff House Maine Full timeDirector of Event Sales + PlanningPosition Overview: We are in search of a passionate and seasoned Director of Catering Sales and Planning to spearhead our event initiatives and enhance sales performance. The successful candidate will manage all facets of catering sales, from the initial engagement with clients to the flawless execution of events, ensuring...
-
Event Planning Manager
4 weeks ago
New York, New York, United States AMAN Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Event Manager to join our team at Aman New York. The successful candidate will be responsible for planning, directing, and managing the coordination of all event details and logistics.Key ResponsibilitiesAct as the primary point of contact for event clients, providing exceptional service and...
