Current jobs related to Rooms Operations Manager Housekeeping - Washington - Marriott
-
Housekeeping Operations Manager
1 month ago
Washington, United States Hotel Madera Full time{"title": "Housekeeping Manager", "description": "Job SummaryAs a Housekeeping Manager at Hotel Madera, you will be responsible for overseeing the daily operations of the housekeeping department. This includes managing a team of housekeeping staff, ensuring that guest rooms and public areas are clean and well-maintained, and implementing quality control...
-
Housekeeping Operations Manager
4 weeks ago
Washington, Washington, D.C., United States Concord Hospitality Full timeHousekeeping Manager Job DescriptionWe are seeking a highly skilled and experienced Housekeeping Manager to join our team at Concord Hospitality. As a key member of our management team, you will be responsible for overseeing the housekeeping, laundry, and house person teams to ensure exceptional cleanliness and guest satisfaction.Key...
-
Rooms Operations Manager
7 days ago
Washington, United States Marriott International Inc Full timeJob SummaryAs a Rooms Operations Manager at Marriott International Inc, you will be responsible for assisting in the management of all operations in the rooms area departments. This includes Front Office, Engineering/Maintenance, and Housekeeping. Your goal will be to continually improve guest and employee satisfaction while maximizing the financial...
-
Rooms Operations Manager
1 week ago
Washington, Washington, D.C., United States Marriott International Inc Full timeJob SummaryAs a Rooms Operations Manager at Marriott International Inc, you will be responsible for leading the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your goal will be to continually improve guest and employee satisfaction while maximizing the financial performance of the...
-
Rooms Operations Manager
4 weeks ago
Washington, Washington, D.C., United States Marriott International Inc Full timeJob SummaryAs a Rooms Operations Manager at Marriott International Inc, you will be responsible for leading the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your primary goal will be to continually improve guest and employee satisfaction while maximizing the financial...
-
Rooms Operations Manager
4 weeks ago
Washington, United States Marriott International Inc Full timeJob SummaryAs a Rooms Operations Manager at Marriott International Inc, you will be responsible for leading the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your primary goal will be to continually improve guest and employee satisfaction while maximizing the financial...
-
Housekeeping Manager
4 weeks ago
Washington, United States Waldorf Astoria Hotels & Resorts Full timeHousekeeping Manager Job DescriptionForge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as the Housekeeping Manager.Key Responsibilities:Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards...
-
Rooms Operations Manager
1 month ago
Washington, United States Marriott International Inc Full timeAdditional Information Housekeeping focus Job Number 24147604 Job Category Rooms & Guest Services Operations Location Washington Marriott Georgetown, 1221 22nd Street NW, Washington, District of Columbia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Housekeeping Focus Assists in...
-
Rooms Operations Manager
7 days ago
Washington, United States Marriott International Inc Full timeJob Number 24165558 Job Category Rooms & Guest Services Operations Location The Westin Georgetown Washington D.C., 2350 M St NW, Washington, District of Columbia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists in managing the execution of all operations in the rooms area...
-
Housekeeping Room Attendant
2 weeks ago
Washington, United States PM Hotel Group Full timeHousekeeping Room AttendantWe are seeking a dedicated and detail-oriented individual to maintain the cleanliness and orderliness of guest rooms, ensuring a comfortable and welcoming environment for all guests.Key Responsibilities:Maintain the cleanliness and organization of guest roomsEnsure a high level of customer satisfaction through exceptional...
-
Housekeeping Operations Manager
3 weeks ago
Washington, Washington, D.C., United States Crothall Healthcare Full timeJob Title: Housekeeping Operations ManagerCrothall Healthcare is seeking a highly skilled and experienced Housekeeping Operations Manager to join our team. As a key member of our facilities management team, you will be responsible for overseeing the daily operations of our housekeeping services, ensuring that our facilities are clean, safe, and...
-
Director of Housekeeping Operations
4 days ago
Washington, Washington, D.C., United States The Jefferson, Washington DC Full timeJob OverviewThe Jefferson, Washington D.C. is seeking a seasoned professional to lead the Housekeeping department as Director of Housekeeping. This role oversees the day-to-day operations, implementing processes and procedures to ensure exceptional guest experiences. Key responsibilities include managing the department's operations, maintaining cleanliness...
-
Housekeeper / Room Attendant
4 weeks ago
Washington, United States HYATT Hotels Full timeJoin Our Team as a Housekeeper at Hyatt HotelsWe are seeking a highly motivated and detail-oriented Housekeeper to join our team at Hyatt Hotels. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our guest rooms, ensuring that every guest has a comfortable and enjoyable stay.Key Responsibilities:Maintain the...
-
Room Attendant
4 months ago
Washington, United States Hotel Madera Full timeOverview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor Assistant Executive Housekeeper Executive Housekeeper Your Focus Greet guests upon interaction with a warm and friendly greeting. Clean guest rooms according to standards within the allotted time frame...
-
Housekeeping Manager
1 month ago
Washington, United States Capitol Hill Hotel Washington DC Full timeOverview Opportunity: Housekeeping Manager Manage housekeeping operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Executive Housekeeper Operations Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance...
-
Room Attendant
3 weeks ago
Washington, United States Hotel Madera Full timeOpportunity:� Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.� � Your Growth Path � Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper � Your Focus Greet guests upon interaction with a warm and friendly greeting.� Clean guest rooms according to standards within the...
-
Housekeeping Room Attendant
1 month ago
Washington, Washington, D.C., United States The Jefferson Hotel Richmond Full timeJob SummaryWe are seeking a detail-oriented and team-oriented Housekeeping Room Attendant to join our housekeeping team at The Jefferson Hotel Richmond. As a Housekeeping Room Attendant, you will be responsible for providing exceptional cleaning and servicing of guestrooms and assigned work areas.Key ResponsibilitiesEnsure guestrooms and assigned work areas...
-
Housekeeping Room Attendant
3 weeks ago
Washington, United States PM Hotel Group Full timeRoom Attendant Job DescriptionWe are seeking a dedicated and detail-oriented Room Attendant to join our team at PM Hotel Group. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and comfort of our hotel rooms, ensuring an exceptional experience for our guests.Key Responsibilities:Maintain the cleanliness and organization of...
-
Housekeeping Room Attendant
3 weeks ago
Washington, United States PM Hotel Group Full timeJoin Our Housekeeping TeamWe are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at the Hampton Inn & Suites Navy. As a key member of our housekeeping team, you will play a vital role in ensuring our guests have a comfortable and enjoyable stay.Responsibilities:Clean and maintain guest rooms and bathrooms to the...
-
Housekeeping Room Attendant
3 weeks ago
Washington, United States PM Hotel Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at the Hampton Inn & Suites Navy. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms and bathrooms meet the highest standards of cleanliness and comfort.Key ResponsibilitiesClean, dust, polish, and...
Rooms Operations Manager Housekeeping
2 months ago
Job Number 24151036
Job Category Rooms & Guest Services Operations
Location The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Leading Room Operations Team
• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
• Verifies that the team has the capabilities to meet expectations.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.
Managing Property Rooms Operations Function(s)
• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
• Follows property specific second effort and recovery plan.
• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
• Takes proactive approaches when dealing with employee concerns.
• Extends professionalism and courtesy to employees at all times.
• Communicates/updates all goals and results with employees.
• Meets semiannually with staff on a one-to-one basis.
• Assists/teaches the team scheduling against guest and hours/occupied room goals.
• Performs hourly job functions as needed.
• Performs other duties, as assigned, to meet business needs.
Managing and Monitoring Activities that Affect the Guest Experience
• Understands the brand's service culture.
• Provides excellent customer service by being readily available/approachable for all guests.
• Strives to continually improve guest and employee satisfaction.
• Takes proactive approaches when dealing with guest concerns.
• Extends professionalism and courtesy to guests at all times.
• Responds timely to customer service department request.
• Verifies that all team members meet or exceed all hospitality requirements.
Managing Profitability
• Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
• Verifies that a viable key control program is in place.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Strives to maximize the financial performance of the department.
Conducting Human Resources Activities
• Interviews and assists in making hiring decisions.
• Receives hiring recommendations from team supervisors.
• Verifies that orientations for new team members are thorough and completed in a timely fashion.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
• Celebrates successes and publicly recognizes the contributions of team members.
The salary range for this position is $64,000 to $77,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
