Senior Information Technology Manager

2 weeks ago

Nashville, United States Marriott Full time
Job Number 24147315
Job Category Information Technology
Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management

JOB SUMMARY

 

Contributes advanced knowledge and skill in technology and applies sound business acumen to support cluster and information technology (IT) objectives. The Senior IT Manager, in conjunction with the Dir, Hotel Technology / Dir, Hotel Technology + Revenue and/or IT Manager when applicable, is responsible for assisting property management with technology planning, implementation, and maintenance. The Senior IT Manager will direct the work of IT Managers or IT Technicians and interfaces with vendors, owners, executive committee and property staff. The Senior IT Manager is typically assigned to moderate to highly complex properties depending on level of experience.

 

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 2-4 years experience in the Information Technology or related professional area.
OR

• 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area.

 

Preferred:

• Previous experience supporting highly complex units (e.g., resorts, enhanced GPNS systems, high number of network devices, etc.).

• System-related professional certifications desired.

 

CORE WORK ACTIVITIES

 

Meeting Client Technology Needs

• Manages technology/asset life-cycle. Confirms that necessary equipment (PCs, servers, telecom, etc.) is ordered and available.

• Foresees, identifies and resolves system(s)’ performance problems.

• Oversees disaster recovery and business continuity as it relates to technology.

• Confirms that technology assets are secure and well-maintained in accordance with Marriott International policies and standards.

• Installs, monitors, and maintains telecommunications equipment including cabling and providing technical guidance as needed.

• Performs adds/moves/changes/deletions.

• Confirms that adequate bandwidth exists and that circuits are secured.

• Supports guests and end-use pager cellular phone issues.

• Troubleshoots high-speed Internet access problems.

• Escalates problems as appropriate through Area IT Manager, Americas IT, HQ IT departments.

• Images desktops, installs new software applications, applies patches, maps drives to correct server/network.

• Moves/adds/changes PCs/peripherals; migrating data when necessary.

• Performs routine to complex desktop backup as scheduled or directed.

• Provides end-user support to property staff, business center.

• Resolves issues with setup or reset of security passwords.

• Supports email and use of MI network.

• Creates and maintains secure server environment. Performs server backups and routine/non-routine preventative maintenance.

• Executes disaster recovery plans.

 

Supporting On-Property Projects and Global Initiatives

• Provides IT expertise and knowledge on projects impacting assigned properties. May lead a small project team.

• Reviews solutions and processes developed by vendors engaged on the project.

• Supports communications for all new applications/system installations and problem resolution.

 

Managing Work within Budget Targets

• Assists/provides input to property management for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.

• Reviews operating statements; researches and resolves discrepancies in technology charges.

• Oversees compliance with appropriate Marriott International Policy and Information Security Manual. Determines solutions and implements per cluster SOP.

• Conducts periodic inventories of applications and hardware; prepares reports for property management.

• Assists in the reviews of vendor proposals to determine appropriate vendor selection for local technologies/hardware.

• Confirms compliance to technology-related vendor contracts.

 

Building and Sustaining Relationships with Customers

• Writes/presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats.

• Provides customer service.

• Provides detailed status reports as requested.

 

The salary range for this position is $88,000 to $109,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Senior Information Technology Manager

    1 week ago

    Nashville, United States Marriott Full time

    Job Number 24147315Job Category Information TechnologyLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type Management JOB SUMMARY   Contributes advanced knowledge and skill in technology and applies sound business acumen to...

  • Information Technology Manager

    2 months ago

    Nashville, United States 360 Privacy Full time

    We are seeking a dynamic and versatile IT Lead to join our fast-growing startup as our first dedicated IT professional. In this pivotal role, you will have the unique opportunity to work alongside Engineering leaders to shape the company’s IT infrastructure and strategy. The ideal candidate will possess a broad set of skills, ranging from workstation...

  • Information Technology Manager

    2 months ago

    Nashville, United States 360 Privacy Full time

    We are seeking a dynamic and versatile IT Lead to join our fast-growing startup as our first dedicated IT professional. In this pivotal role, you will have the unique opportunity to work alongside Engineering leaders to shape the company’s IT infrastructure and strategy. The ideal candidate will possess a broad set of skills, ranging from workstation...

  • Senior Information Technology Project Manager

    2 months ago

    Nashville, United States Hansen Talent Group (HTG) Full time

    Hansen Talent Group is hiring a Senior IT Project Manager to work with a large enterprise in Nashville, TN. This role is fully onsite.What you'll do:Responsible for overall coordination, status reporting, and stability of project-oriented work efforts.Responsible for moderate number of work efforts simultaneously that vary from a smaller to a moderate scale,...

  • Senior Information Technology Project Manager

    2 months ago

    Nashville, United States Hansen Talent Group (HTG) Full time

    Hansen Talent Group is hiring a Senior IT Project Manager to work with a large enterprise in Nashville, TN. This role is fully onsite.What you'll do:Responsible for overall coordination, status reporting, and stability of project-oriented work efforts.Responsible for moderate number of work efforts simultaneously that vary from a smaller to a moderate scale,...

  • Technology Business Advisor

    2 weeks ago

    Nashville, Tennessee, United States Rezult Technology Full time

    Join Rezult Technology as a Technology Business AdvisorRezult Technology is committed to advancing the technology sector across the nation. We are on the lookout for skilled professionals to help us drive our mission forward. We currently have an opening for a Technology Business Advisor.Key Responsibilities:Collaborating with senior-level clients to assist...

  • Senior Director, Marketing Technology

    2 weeks ago

    Nashville, United States Vanderbilt University Full time

    The Senior Director, Marketing Technology is part of the Communications and Marketing team at Vanderbilt University. The Senior Director of Marketing Technology will be a key leader responsible for driving growth through marketing technology, website solutions, reporting, and analytics. This role encompasses a broad range of responsibilities that ensure the...

  • Information Technology Teacher

    1 week ago

    Nashville, Tennessee, United States Metro Nashville Public Schools Full time

    Position Overview:The Computer Science Educator is responsible for employing contemporary pedagogical techniques and educational theories to design, organize, and execute comprehensive lesson plans aimed at K-12 learners.Department:Division of Teaching and LearningReporting Structure:Reports directly to the Principal or designated School Administrator.Key...

  • Information Technology Mng.consultant

    3 weeks ago

    Nashville, United States NTT DATA Services Full time

    Req ID: #NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Information Technology Mng.Consultant to join our team in Nashville, Tennessee (US-TN), United States (US).Overview...

  • Information Assurance Manager

    1 month ago

    Nashville, United States JBA International Full time

    Job Description The Manager of Information Assurance is responsible for identifying and documenting Information Technology (IT) risks, analyzing vendor and supplier risk, sharing the Pillsbury security-related activities with customers, and ensuring Pillsbury's continued compliance with relevant standards (GDPR, SOC2, SOX etc.). This role's primary...

  • Senior Technology Consultant

    2 weeks ago

    Nashville, United States Barge Design Solutions, Inc. Full time

    Senior Technology ConsultantCareer Area: Client Services What We're Looking For: About Thrivence Thrivence is a strategicconsulting subsidiary of Barge Design Solutions, created to provide specializedadvisory services in technology and innovation. While Barge Design Solutions isrenowned for its expertise in engineering and architecture, Thrivence extendsthe...

  • Senior Technology Consultant

    1 month ago

    Nashville, United States Barge Design Solutions, Inc. Full time

    Senior Technology ConsultantCareer Area: Client Services What We're Looking For: We are seeking an experienced and dynamic Senior Technical Consultant with over 10 years of experience to join our team. The ideal candidate will have a proven track record in leading clients through various infrastructure and data initiatives, developing comprehensive IT...

  • Senior Technology Consultant

    2 months ago

    Nashville, Tennessee, United States Barge Design Solutions Full time

    Senior Technology Consultant Career Area: Client Services What We're Looking For: We are seeking an experienced and dynamic Senior Technical Consultant with over 10 years of experience to join our team. The ideal candidate will have a proven track record in leading clients through various infrastructure and data initiatives, developing comprehensive IT...

  • Senior Program Manager, Operations Technology Solutions

    2 weeks ago

    Nashville, Tennessee, United States Amazon Inc Full time

    Join Our Team as a Senior Program ManagerAre you enthusiastic about leading large-scale IT initiatives? Do you possess hands-on expertise in Agile frameworks and Program Management methodologies? If so, we invite you to explore an opportunity with Amazon Inc, where we are committed to revolutionizing IT solutions on a global scale.Key Responsibilities:Drive...

  • Senior Program Manager, Operations Technology Solutions

    2 weeks ago

    Nashville, Tennessee, United States Amazon Inc Full time

    Join Our Team as a Senior Program ManagerAre you driven by the challenge of implementing enterprise-level IT solutions? Do you possess extensive knowledge of Agile methodologies and best practices in Program Management? If so, we invite you to explore an exciting opportunity with us at Amazon Inc.Key Responsibilities:Lead the development and execution of...

  • Senior Technology Planner

    1 month ago

    Nashville, United States I.C. Thomasson Full time

    Job DescriptionJob DescriptionICT is looking for a Senior Technology Planner to join our growing team! This individual must have a desire to expand their technical knowledge base in the pursuit of an advanced position. The candidate must be technically sound and adapt well to evolving technologies and solutions. The candidate may lead a team of...

  • Home Technology Professional with Experience

    3 months ago

    Nashville, United States Liaison Technology Group Full time

    Job DescriptionJob DescriptionHome Technology Professional with ExperienceJob Summary:Do you have a passion for excellence in home and business technology? Do you love to problem solve? Do you love to learn? Do you like using not only your hands but your brains? Do you want a path to greater responsibilities, authority and compensation? If this is you then...

  • Senior IT Manager

    5 days ago

    Nashville, Tennessee, United States Marriott Full time

    Job SummaryContributes advanced knowledge and skill in technology and applies sound business acumen to support cluster and information technology (IT) objectives. The Senior IT Manager, in conjunction with the Director, Hotel Technology / Director, Hotel Technology + Revenue and/or IT Manager when applicable, is responsible for assisting property management...

  • Business and Technology Strategy Senior Consultant

    3 months ago

    Nashville, United States NTT DATA Services Full time

    Req ID: 252024  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business and Technology Strategy Senior Consultant to join our team in Nashville, Tennessee...

  • Information Technology Help Desk

    2 weeks ago

    Nashville, United States Howard Memorial Hospital Full time

    Howard Memorial Hospital is in need of an Informational Technology Technician. This role is responsible for providing field service and helpdesk support to Howard Memorial employees and physicians. The position requires a broad knowledge of computer systems, printers, telephones, hardware, and software. This is a Monday through Friday, full-time position...