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Practice Transformation Liaison
2 months ago
Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare
ChristianaCare is searching for a Practice Transformation Liaison to lead key initiatives within the ChristianaCare Clinical Alliance (CCCA) and CCHS: for example, closure of quality care gaps, workflow efficiency development, standardization and implementation of best practice, continuous learning, mentoring, and educating of population health strategies.
The successful candidate will have no less than five - seven years of work experience in ambulatory focused patient safety, quality or performance improvement.
In this role you will:
Develop recommendations for implementation based on analysis of clinical practice site workflows, staffing levels and procedures throughout CCHS.
Analyze, develop and conduct training needs for users of assigned clinical service lines as related to workflow. Conducts workshops and provides individual support for clinical operations as required including shadowing when appropriate. This position serves as a liaison/resource/advocate between clinical operations, IT, EHRs vendors, CCCA and other stakeholders to facilitate change.
Utilize Care Gap outcomes to promote benefits and availability of disease/case management services with providers and other health care providers. Identifies problems, develops process improvement strategies and assists the Care Gap team in Quality Improvement and reengineering activities. This includes identification and development of key clinical initiatives to improve quality and workflow to enhance clinic efficiency and patient engagement.
Other duties as assigned
Qualifications:
Bachelor's degree or other clinical degree, Operations, Business Administration, Healthcare Management, Statistics, or related field required. Master’s degree preferred.
Minimum of five years of work experience with at least two years in patient safety, quality or performance improvement
Minimum of 7 years’ related experience with at least 4 years’ ambulatory focused patient safety, quality or performance improvement may be considered in lieu of a Bachelor’s degree.
Organizational skills and project management required.
Knowledge of/or experience in any of the following is preferred: Outcome analysis, utilization management, clinical experiences in patient care processes, medical records, performance improvement, team facilitation and education (patient/staff) and physiology and disease processes.
Strong Excel skills preferred.
Knowledge of medical terminology and anatomy required.
When you become an employee at ChristianaCare, you are joining a robust healthcare organization that truly cares about their patients and their caregivers. For the second consecutive year, Forbes magazine has ranked ChristianaCare as one of the best large health systems to work for in the United States Guided by excellence and love, our Caregivers enjoy a multitude of employee benefits that include:
Full Medical, Dental, Vision and other insurance benefits
403 (b) with an employer match
Diverse and Inclusive culture
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave
About Christiana Care:
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,227 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. ChristianaCare is a not-for-profit teaching health system with more than 260 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.