Clinic Front Office Representative

1 month ago


Urbana, United States CARLE Full time

Come join Carle Health as a Patient Services Representative.  The Patient Services Representative has a defined career pathway program that will help you grow within Carle Health while making a difference in the patients that we serve. Each and every employee at Carle makes us better and stronger, so we can take care of our patients and our community.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all here at Carle Health.

The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.

  • Coordinates and participates in a variety of duties associated with daily clinic preparation process including: patient identification, patient check in/out, charge posting, cash management, patient appointment scheduling, patient registration and account set-up, phone calls.
  • Competent in telephone system, takes and delivers messages to physicians, nurses and others. Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner. Distributes all messages according to practice communication standards.
  • Serves as a role model by conducting self in a responsible, professional manner.
  • Manage all incoming patient care requests related to in-basket activities, referrals, work que activity, and incoming telephone calls.
  • Proficient with insurance coverage rules. Proficient with coverage and rules that apply to eligibility, network coverage, and benefits.
  • Successful completion of mandatory insurance training and ongoing competency refreshers.
  • Competent to initiate and secure prior authorizations as needed.


  • Urbana, United States CARLE Full time

    The Accounts Receivable Representative 1 manages the accounts receivable in accordance with compliance, regulatory and billing guidelines and specific payer rules. Responsible for collection of outstanding receivables. Responsible for the accurate billing of insurance claims by validating coverage, resolving charge review edits, claim edits and front end...


  • Urbana, United States CARLE Full time

    The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.Coordinates and...


  • Urbana, IL, United States CARLE Full time

    The Accounts Receivable Representative 1 manages the accounts receivable in accordance with compliance, regulatory and billing guidelines and specific payer rules. Responsible for collection of outstanding receivables. Responsible for the accurate billing of insurance claims by validating coverage, resolving charge review edits, claim edits and front end...


  • Urbana, Illinois, United States Christie Clinic Full time

    Job Summary:Christie Clinic's department of Family Medicine in Urbana is seeking a full-time Patient Service Representative to work Monday-Friday 8:00am-5:00pm.The ideal candidate will serve as a liaison between patients and medical staff, ensuring a seamless and efficient experience for all.Key Responsibilities:Greet patients and visitors in a professional...


  • Urbana, United States CARLE Full time

    The Accounts Receivable Representative 1 manages the accounts receivable in accordance with compliance, regulatory and billing guidelines and specific payer rules. Responsible for collection of outstanding receivables. Responsible for the accurate billing of insurance claims by validating coverage, resolving charge review edits, claim edits and front end...


  • Urbana, United States Carle Full time

    The Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. Come join Carle...


  • Urbana, United States CARLE Full time

    The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. Come join Carle...


  • Urbana, United States CARLE Full time

    The Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.Come join Carle Health...


  • Urbana, United States Christie Clinic Full time

    Christie Clinic's department of Family Medicine in Urbana is seeking a full-time Patient Service Representative from Monday-Friday 8:00am-5:00pm.Duties include acting as a liaison between patients and medical staff. Other duties include greeting patients, scheduling and rescheduling appointments, answering phones and ensuring that all patient matters are...


  • Urbana, United States Carle Full time

    The FLOAT Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. As a member...


  • Urbana, United States Christie Clinic Full time

    Christie Clinic's department of Family Medicine in Urbana is seeking a full-time Patient Service Representative from Monday-Friday 8:00am-5:00pm. Duties include acting as a liaison between patients and medical staff. Other duties include greeting patients, scheduling and rescheduling appointments, answering phones and ensuring that all patient matters are...

  • Medical Assistant

    2 weeks ago


    Urbana, Illinois, United States Christie Clinic Full time

    Job Title: Medical AssistantChristie Clinic is seeking a full-time Medical Assistant to join our team in the department of Family Medicine - Pediatrics at our Urbana location. The successful candidate will work Monday-Friday, 8:00am-5:00pm, and will be responsible for providing high-quality patient care and support to our healthcare team.Key...


  • Urbana, United States Carle Full time

    Patient Services Representative - Monticello Clinic + Department: Monticello Clinic + Entity: Champaign-Urbana Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 44419 + Experience Required: 3 - 5 Years + Education Required: Associates Degree + Shift: Variable + Location: Monticello, IL + Usual Schedule: Monday - Friday, Off...


  • Urbana, United States Carle Full time

    Patient Services Representative - Sleep Clinic + Department: Sleep Clinic - CPG + Entity: Champaign-Urbana Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 44632 + Experience Required: 3 - 5 Years + Education Required: Associates Degree + Shift: Day + Location: Urbana, IL + Usual Schedule: Monda-Friday, 7:00am-4:00pm + On...


  • Urbana, United States Carle Health Full time

    Position Summary: The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are...


  • Urbana, United States Carle Health Full time

    Position Summary: The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are...


  • Urbana, United States Carle Health Full time

    Position Summary: The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met....


  • Urbana, United States Carle Health Full time

    Position Summary: The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are...


  • Urbana, United States Carle Health Full time

    The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment schedu Patient Services, Representative, Clinic, Patient, Healthcare


  • Urbana, United States CARLE Full time

    The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. Come join Carle...