Patient Service Representative
2 weeks ago
Christie Clinic's department of Family Medicine in Urbana is seeking a full-time Patient Service Representative from Monday-Friday 8:00am-5:00pm.Duties include acting as a liaison between patients and medical staff. Other duties include greeting patients, scheduling and rescheduling appointments, answering phones and ensuring that all patient matters are taken care of prior to seeing the provider.JOB DUTIES: (This list may not include all of the duties assigned.)Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.Provide check in process for patients.Verify and update necessary demographic information.Maintain provider schedules.Keep a neat and orderly work and lobby area.Maintain relevant office supplies for department effectiveness.Distribute mail to appropriate staff members.Schedule referral visits, tests, labs and appointments, as requested.Ensure patient completes all paperwork pertaining to the office visit including insurance information, etc. prior to patient seeing provider.Post any payments including co-payments, payments toward account balances, collections, etc.Change financial class for charges on a patient's account that need filed to update insurance.Maintain and balance payment drawer at end of day including cash, checks and charges.Enter adult history forms into the electronic medical record.Fax signed documents and maintain file system for Radiology, Physical Therapy and Cardiology orders, mail order prescriptions, routers from office visits and any other faxed papers.Maintain file for sample medications and vouchers/coupons.Prepare patient charts for patient check in for office visits, labs, etc.Stamp all papers, results, medical records, etc. and send to HIS to be scanned.Obtain signatures on corresponding forms and document any other material received or requested into the electronic medical record.Assist patient to exam room, clean exam room after appointment and help to restock room with supplies.Maintain list of patients that are outsourced to facilities.Perform occasional light maintenance such as snow or ice removal, small mechanical fixes, etc.Perform related work as required.TYPICAL PHYSICAL DEMANDS:Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds.Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.TYPICAL WORKING CONDITIONS:Work is performed in a medical office setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment.Requirements may include working irregular hours.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Patient Services Representative
3 months ago
Urbana, United States CARLE Full timeThe Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.Come join Carle Health...
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Patient Services Representative
2 weeks ago
Urbana, Illinois, United States Carle Foundation Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our clinical services.Key ResponsibilitiesCoordinate and participate in daily clinic preparation processes, including patient identification,...
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Patient Services Representative
2 weeks ago
Urbana, Illinois, United States Carle Foundation Hospital Full timePatient Services RepresentativeAt Carle Health, we are seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare professionals.Key...
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Patient Services Representative
3 months ago
Urbana, United States Carle Health Full timePosition Summary: The Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met....
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Patient Services Representative
2 weeks ago
Urbana, Illinois, United States Carle Foundation Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our clinical services.Key ResponsibilitiesCoordinate and participate in daily clinic preparation processes, including patient identification,...
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Patient Service Representative Lead
1 month ago
Urbana, Illinois, United States Carle Health Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Service Representative Lead to join our team at Carle Health. As a key member of our surgical department, you will be responsible for coordinating staffing and activities, providing leadership and expertise in all aspects of service, and performing as a Patient Service Representative in all...
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Patient Service Representative Lead
2 weeks ago
Urbana, Illinois, United States Carle Foundation Hospital Full timeJob Title: Patient Service Representative LeadCarle Foundation Hospital is seeking a highly skilled and experienced Patient Service Representative Lead to join our team. As a key member of our healthcare team, you will be responsible for coordinating staffing and activities for the Plastic Surgery, General Surgery, and Oral Surgery departments.Key...
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Patient Service Representative Lead
2 weeks ago
Urbana, Illinois, United States Carle Foundation Hospital Full timeJob Title: Patient Service Representative LeadCarle Foundation Hospital is seeking a highly skilled and experienced Patient Service Representative Lead to join our team. As a key member of our department, you will be responsible for coordinating staffing and activities for the Plastic Surgery, General Surgery, and Oral Surgery departments.Key...
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Patient Services Representative- Float
4 days ago
Urbana, United States CARLE Full timeThe FLOAT Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. As a member...
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Patient Services Representative
4 weeks ago
Urbana, Illinois, United States Carle Health Full timeJob SummaryThe Patient Services Representative plays a vital role in ensuring the smooth operation of our clinic. This position is responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient appointment scheduling.Key...
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Patient Services Representative- Float
4 weeks ago
Urbana, United States CARLE Full timeThe FLOAT Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. As a member...
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Patient Services Representative- Float
4 days ago
Urbana, United States Carle Full timePatient Services Representative- Float + Department: Float Staff - CPG + Entity: Champaign-Urbana Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 46809 + Experience Required: 3 - 5 Years + Education Required: Not Indicated + Shift: Day + Location: Urbana, IL + Usual Schedule: Monday-Friday, 8a-5p + On Call Requirements:...
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Patient Services Representative
2 weeks ago
Urbana, Illinois, United States Carle Foundation Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Carle Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare professionals.Key ResponsibilitiesProvide...
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Patient Service Representative Lead
2 weeks ago
Urbana, Illinois, United States Carle Foundation Hospital Full timeJob SummaryThe Patient Service Representative Lead plays a crucial role in coordinating staffing and activities for the Plastic Surgery, General Surgery, and Oral Surgery departments. This leadership position requires a strong understanding of healthcare access and patient service operations.Key ResponsibilitiesAssist in coordinating staffing and activities...
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Patient Services Representative- Float
3 weeks ago
Urbana, United States Carle Full timePatient Services Representative- Float + Department: Float Staff - CPG + Entity: Champaign-Urbana Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 42358 + Experience Required: 3 - 5 Years + Education Required: Associates Degree + Shift: Day + Location: Urbana, IL + Usual Schedule: M-F + On Call Requirements: None + Work...
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Patient Services Representative
3 weeks ago
Urbana, United States Carle Full timePatient Services Representative - Rheum + Department: Rheumatology - SWC + Entity: Champaign-Urbana Service Area + Job Category: Clerical/Admin + Employment Type: Part - Time + Job ID: 46528 + Experience Required: 3 - 5 Years + Education Required: Not Indicated + Shift: Day + Location: Champaign, IL + Usual Schedule: Flexible + On Call Requirements: No +...
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Patient Services Representative- Endo
4 weeks ago
Urbana, United States Carle Health Full timePosition Summary: The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are...
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Patient Services Representative- Float
4 weeks ago
Urbana, United States Carle Health Full timePosition Summary: The FLOAT Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are...
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Patient Services Representative- Float
2 days ago
Urbana, United States Carle Health Full timePosition Summary: The FLOAT Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs...
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Patient Services Representative
3 weeks ago
Urbana, United States Carle Full timePatient Services Representative - OccMed + Department: Occ Med - CFH + Entity: Champaign-Urbana Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 45807 + Experience Required: 3 - 5 Years + Education Required: Not Indicated + Shift: Day + Location: Urbana, IL + Usual Schedule: Monday-Friday, 8:30am- 5:30pm + On Call...
