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Infrastructure Operations Specialist

5 months ago

Charlotte, United States Vanguard Full time

Vanguard's Windows & Azure Infrastructure Operations team is responsible for ensuring the smooth operation and maintenance of our Azure Cloud infrastructure, in addition to on-premise Windows Server Operating Systems, Compute and Storage. We are seeking a platform engineer specialist passionate about troubleshooting, diagnosing, and resolving hardware or software issues that span multiple technology domains across modern systems, management tools, and practices. Experience with Windows Server OS, Virtualization, Converged Infrastructure, Azure, networking, and scripting is needed.

In this role you'll:

  • Monitor, manage and maintain Windows, Compute, Storage and Azure resources.

  • Contribute strategically to the evaluation of infrastructure cloud readiness.

  • Administer systems by actively managing patching, routine maintenance, and backups to include the scheduling and execution of related tasks.

  • Maintain comprehensive technical knowledge of software and infrastructure platforms.

  • Collaborate with engineering teams to develop and drive platform improvements.

  • Provide intermediate level technical support for small to mid-size projects.

  • Participate in special projects and performs other duties as assigned.

What it takes:

  • Bachelor’s degree and/or 5+ years of overall IT experience.

  • 3+ years of experience in Azure cloud administration/operations

  • Azure Administrator certification

  • Experience with Microsoft products including Active Directory, SQL, SCCM, DFS and FTP experience.

  • Converged Infrastructure experience

  • Strong experience in scripting languages like PowerShell and Terraform for automation/administrative purposes.

  • Understanding of cross-platform (Windows and Linux) systems within an enterprise environment - preferably Windows.

  • Must be a highly motivated individual with strong analytical, problem solving and multitasking skills complimenting a passion for learning/sharing information from and with peers.

Special factors: This role is part of our hybrid work model with Tuesdays – Thursdays required in our offices to foster collaboration and relationships. On Mondays and Fridays, our crew will have the option to work remotely, or continue working from one of our offices in Wayne PA or Charlotte NC.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.