Infrastructure /Security/Operations Engineer

2 months ago


Charlotte, United States Aloden, Inc. Full time
Infrastructure/ Security/ Operations Engineer with Ricoh/Client Products Exp.
Location: Charlotte, NC (Hybrid - 3 days onsite, 2 days remote)

Candidate Preference: Local to Charlotte, NC or nearby areas.

Must-Have Skills & Experience:
  • Print Management Expertise: Demonstrated experience engineering and supporting print management implementations and integrations for large-scale enterprises.
  • Print Solution Proficiency: Solid understanding of key tools:
    • Client Web Jetadmin
    • Client Security Manager
    • Ricoh Streamline NX
    • Pharos Blueprint Enterprise and Secure Print
    • Other similar printing management/configuration tools/applications
  • Scripting: Ability to write basic scripts using PowerShell and/or Python for automation and support tasks.
  • Microsoft Infrastructure: Working knowledge of core Microsoft technologies:
    • DNS
    • DHCP
    • Active Directory
    • Exchange
    • SQL Server
    • Group Policies
    • 802.1x
    • SMS (System Management Server)
    • Client (Distributed File System)
  • Virtualization: Experience with non-persistent Virtual Desktops and Microsoft Windows 365 Cloud PC.
Key Responsibilities:
  • Manage and support enterprise-wide printing solutions, focusing on Ricoh and Client products.
  • Engineer and integrate new print management solutions, ensuring seamless operation within the existing infrastructure.
  • Configure and maintain print servers, queues, and devices.
  • Troubleshoot printing issues and provide timely resolutions.
  • Develop and implement automation scripts to streamline print management processes.
  • Collaborate with IT teams to ensure the security and compliance of printing solutions.
  • Stay up-to-date on the latest printing technologies and industry best practices.
Additional Considerations:
  • Strong problem-solving and analytical skills
  • Excellent communication and collaboration abilities
  • Proven track record of managing complex printing environments


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