![MVP Health Care](https://media.trabajo.org/img/noimg.jpg)
Professional, Clinical Coordinator LTSS
1 month ago
625 State St, Schenectady, NY 12305, USA • Rochester, NY, USA • Tarrytown, NY, USA Req #1770
Tuesday, October 17, 2023
Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP
Status: Full Time, Exempt
The Clinical Coordinator (CC) will work directly with customers, their families and/or advocates to ensure that the member has access to MVP resources offered through the Long-Term Support and Services (LTSS) Program. The CC works collaboratively with the RN case manager to support, promote, and facilitate engagement in the LTSS Case Management Program. The CC will work as a bridge between the customer, the health plan, and the Community based Organizations to create a seamless and positive experience to fulfill their unmet care needs. The CC will build individual capacity by increasing health and wellness self-management skills and sufficiency through a series of activities such as outreach, education, encouragement t, social supports, and advocacy. The CC is responsible to evaluate the needs and of the customer in between assessment timeframes and I accountable to inform the RN case manager of any changes in member status between formal assessments. The CC will empower the customer to make informed decisions and advocate on their behalf when deemed necessary.
The CG will collaborate with a broader team, including but not limited to Case Management, Social Work and the Medical Director. T he CC will develop care plan interventions which maintain cost effective care and reduce/resolve challenges or barriers so that the customer may achieve their optimal level of health, independence, safety, and well-being. In this role, the CC will communicate regularly (as determined by the RN Case Manager) with the member to promote member engagement, utilization of Plan benefits to enhance their health and access while supporting overall satisfaction.
Responsibilities:
- Build lasting relationships with members, families, and caregivers.
- Conduct new Member Medicaid Long Term Support Services (LTSS) follow up calls and completion of the members ongoing SDOH assessments.
- Ensure complete communication feedback to/from customers regarding service delivery, their ongoing health status, and other post-enrollment activities.
- Promote customer understanding of their diagnosis and treatment plan.
- Assist customers in addressing unmet needs and recommend community-based supports as necessary.
- Facilitate reduction of care disruption or delays in care.
- Facilitate access to services which are culturally appropriate, meet the customers' stated need for service and enhance the quality-of-service delivery.
- Promote knowledge of health delivery system(s) to empower member into self-care management.
- Support patient-centric strategies to improve health and wellness in collaboration with the RN Case Manager,
- Collaborate with MVP Quality Management to support performance measurements.
- Facilitate resolution of real and perceived disruptions of care as the customer enrolls in MVP LTSS program.
- The CC will perform other duties as assigned by management.
Position Qualifications:
Minimum Education:
Bachelor's Degree in a Health or Human Service field preferred or combination of an Associate's Degree in a health or human services field and two years of experience working within managed care or health services environment or five years of experience as a service coordinator with any population.
Minimum Experience:
Working knowledge of Medicaid l programs.
Extensive knowledge and experience with Medicaid LTSS benefits community organizations, social services, and public resources.
Experience in Managed Care and/or working with Medicaid, or Social Service Agencies a plus.
Required Skills:
- practices and information into day-to-day customer engagement. Ability to incorporate Evidence Based Innovation (EBI)
- Ability to collaboratively work with team to assist and resolve member concerns and complaints.
- Ability to adhere to New York State Medicaid regulatory guidelines.
- Understanding of the time tasking tool, person centered plan of car and the NFloc scoring methodology.
- Highly organized; capacity to work independently and able to manage multiple priorities appropriately; strong ability to do follow-up.
- Ability to communicate independently and directly with members, providers and staff with calmness, assertiveness, diplomacy and in a non-confrontational manner.
- Strong communication skills, both verbal and written.
- Proficient in computer skills
- Valid driver's license and access to reliable daily transportation
- Ability to work independently and maintain flexibly in fast paced start up environment.
Preferred Skills:
- Bilingual communication (oral and/or written) is an asset.
Level of Supervision:
- Minimal
About MVP
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve.
At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors , including but not limited to geographic location ; relevant experience, education, and training; and the nature of and demand for the role.
In addition, we offer a comprehensive benefits package that includes:
- Considerable paid time away from work including PTO (Paid Time Off), s ick t ime, service t ime o ff, p aid h olidays, and f loating h olidays , allowing you to take time off when it suits you best.
- Competitive 401(k) employer matching and profit-sharing program to help you save for your retirement.
- Low premium health benefits including medical, dental, and vision coverage to support your well-being and that of your family.
- Life insurance and disability coverage to ensure financial security for you and your dependents.
- An array of optional benefit plans such as accident insurance and specified disease coverage to protect you from the unexpected.
- Full tuition reimbursement (up to the IRS limit) for approved courses and programs that support continuous learning.
- A best-in-class employee Well-Being program to support all dimensions of your health and wellness.
MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com
Please apply and learn more - including how you may become a proud member of our team.
Other details
- Job Family Medical Management/Clinical
- Pay Type Salary
- Min Hiring Rate $44,850.00
- Max Hiring Rate $81,717.00
-
Professional, Clinical Coordinator LTSS
4 weeks ago
Schenectady, United States MVP Health Care Full timeProfessional, Clinical Coordinator LTSS 625 State St, Schenectady, NY 12305, USA Rochester, NY, USA Tarrytown, NY, USA Req #1770 Tuesday, October 17, 2023 Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a...
-
Professional, Clinical Pharmacist
1 month ago
Schenectady, United States Mvp Health Plan Inc Full timeOver 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working...
-
Professional, Clinical Pharmacist
2 weeks ago
Schenectady, New York, United States MVP Health Care Full timeOver 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working...
-
Behavioral Health Professional
4 weeks ago
Schenectady, United States Professional Care Medical Practice PC Full timeProfessional Care Medical Practice, P.C., is currently looking for a **Licensed Mental Health Counselor (LMHC)** or** Licensed Social Worker (LMSW or LCSW)** to work as a Behavioral Health Professional in the medical department at the **Schenectady County Jail in Schenectady NY.** **This is a full-time, 40 hour per week position - Sunday - Thursday, during...
-
Clinical Resources Coord
2 weeks ago
Schenectady, New York, United States Ellis Medicine Full timeThe Registered Professional Nurse (or similar) functioning in a Clinical Resource Coordinator position cares for patients by diagnosing and treating actual or potential health problems in the ambulatory setting without discrimination to age or gender through implementation of the nursing process. Coordinates care of other disciplines, delegates tasks to...
-
Case Manager, Medicaid Long Term Support Program
3 weeks ago
Schenectady, United States MVP Health Care Full timeCase Manager, Medicaid Long Term Support Program625 State St, Schenectady, NY 12305, USA - Rochester, NY, USA - Tarrytown, NY, USA Req #1769Tuesday, October 17, 2023Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning...
-
Clinical Resources Coord
1 month ago
Schenectady, United States Ellis Medicine Full timeThe Registered Professional Nurse (or similar) functioning in a Clinical Resource Coordinator position cares for patients by diagnosing and treating actual or potential health problems in the ambulatory setting without discrimination to age or gender through implementation of the nursing process. Coordinates care of other disciplines, delegates tasks to...
-
Schenectady, United States MVP Health Care Full timeCase Manager, Medicaid Long Term Support Program All potential applicants are encouraged to scroll through and read the complete job description before applying. 625 State St, Schenectady, NY 12305, USA • Rochester, NY, USA • Tarrytown, NY, USA Req #1769 Tuesday, October 17, 2023 Over 35 years strong and fueled by 1,700 smart, passionate employees across...
-
Professional, Care Guide
2 weeks ago
Schenectady, United States MVP Health Care Full timeProfessional, Care Guide625 State St, Schenectady, NY 12305, USA Req #2098Monday, June 24, 2024Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of...
-
Scheduling Coordinator Ii
3 weeks ago
Schenectady, United States Ellis Medicine Full time**SECTION I**: **BASIC FUNCTION**: The Scheduling Coordinator II is responsible for the coordination of business office activity. This position involves knowledge of all computer software programs, which are utilized in daily operations. The Scheduling Coordinator II may be called upon to perform registration and check out in addition to scheduling....
-
Administrative Assistant
2 weeks ago
Schenectady, United States Conifer Park Inc. Full timeJob DescriptionJob DescriptionDescription:Conifer Park is looking for an Administrative Assistant to work to support senior managers support on the day to day clerical tasks. If you are the right fit for the role, see below a description of the regular workload:Screens incoming telephone calls for the Executive Director, relays to other parties when...
-
Youth Violence Prevention Coordinator
4 weeks ago
Schenectady, United States Ywca Of Schenectady Full time**YOUTH VIOLENCE PREVENTION COORDINATOR** **About Us**: YWCA NENY, established in 1888, is committed to addressing community needs through innovative solutions. Our core mission is to eradicate racism, empower women, and promote peace, justice, dignity, and freedom. We are keen to engage skilled individuals from various backgrounds. **Role Summary**: As a...
-
Clinical Informatics Analyst III
4 weeks ago
Schenectady, United States Ellis Medicine Full timeThe Clinical Informatics Analyst III is a subject matter expert in assigned departments and possess a breadth of knowledge across the service line. Works independently to effectively scope, plan for, and deliver on customer requests. Focus on complex workflow analysis, implementation of tools and workflows, and support and maintenance of end user tools for...
-
Professional, Concurrent Review
2 weeks ago
Schenectady, New York, United States MVP Health Care Full timeOver 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working...
-
RN infusion Care Coordinator
4 days ago
Schenectady, United States Ellis Medicine Full timeOur Day ONE benefits package is more than competitive, offering health and wellness, dental, vision, AND tuition reimbursement. Join our team and GROW with Ellis! RN Infusion Care Coordinators are registered nurses who specialize in administering medications, therapies, and fluids through peripheral intravenous lines, PICCs, central venous catheters, or...
-
Mobile Clinical Site Supervisor
3 weeks ago
Schenectady, United States Northern Rivers Family of Services Full time**Clinical Site Supervisor, Mobile Crisis** Licensed Social Workers are eligible for $7500 signing bonus! Relocation package available within New York State As a Mobile Clinical Site Supervisor, you will oversee daily management and oversight of all staff to ensure management of the crisis line and onsite response to all 6 counties is coordinated. You...
-
Professional, Concurrent Review
1 month ago
Schenectady, United States MVP Health Care Full timeProfessional, Concurrent Review - RN625 State St, Schenectady, NY 12305, USA • Rochester, NY, USA • Tarrytown, NY, USA • Vermont, USA Req #2035Tuesday, May 21, 2024Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning...
-
Health Services Administrator
5 days ago
Schenectady, United States Personalcare Registered Professional Nursing PC Full timePersonalcare Registered Professional Nursing P.C. is looking for enthusiastic and hard-working **Registered Nurse (RN)** to work as the **Health Service Administrator (HSA)** in the medical department at the Schenectady County Jail located in Schenectady, NY. In this role the HSA is the designated health authority whose responsibility is administratively...
-
Clinical Nurse I
4 weeks ago
Schenectady, United States Albany Medical Center Careers Full timeDepartment/Unit:Operating RoomWork Shift:Evening (United States of America)Registered Nurse (RN) Operating Room (Main Campus) Albany, NY Position Summary: The Registered Professional Nurse assesses, coordinates, plans, directs, implements and manages the needs of surgical patients throughout the episode of care with a focus on progress toward discharge,...
-
Professional, Concurrent Review
4 weeks ago
Schenectady, United States MVP Health Care Full timeOver 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working...