Dental Receptionist

2 weeks ago


Woodland Hills, United States Princess Dental Staffing Full time

We are seeking a professional, friendly, and energetic Dental Front Office Coordinator to join our team. We are a small private dental practice in the vibrant Woodland Hills community. We pride ourselves on offering exceptional dental care in a warm and welcoming environment. Our dedicated team is committed to making every patient's experience comfortable and pleasant. As a valued member of our front office staff, you will play a crucial role in ensuring the quality service our patients have come to expect. (Friday and Saturday will be one to two days a month.)

Key Duties and Responsibilities:

  • Greet and check in/out patients, providing a warm and welcoming environment.
  • Schedule patient appointments.
  • Handle incoming calls.
  • Verify insurance benefits and coverage.
  • Post treatments to insurance.
  • Update and maintain daily patient records.
  • Generate and send patient statements, following up on any outstanding balances.
  • Collect payments and post transactions.
  • Follow up on outstanding and rejected insurance claims.
  • Manage collections and accounts receivable.

Requirements:

  • Experience in a dental front office role
  • Knowledge of billing practices and insurance protocols (at least 5 years) 
  • Familiarity with dental software, specifically Eaglesoft.
  • Exceptional communication and interpersonal skills, with the ability to interact positively with patients and team members.

Job Type: Full-time

Pay: depends on experience, negotiable.

Expected hours: 35 – 4o per week

Work Location: Woodland Hills

#CB

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