Dental Receptionist
2 weeks ago
We are seeking a professional, friendly, and energetic Dental Front Office Coordinator to join our team. We are a small private dental practice in the vibrant Woodland Hills community. We pride ourselves on offering exceptional dental care in a warm and welcoming environment. Our dedicated team is committed to making every patient's experience comfortable and pleasant. As a valued member of our front office staff, you will play a crucial role in ensuring the quality service our patients have come to expect. (Friday and Saturday will be one to two days a month.)
Key Duties and Responsibilities:
- Greet and check in/out patients, providing a warm and welcoming environment.
- Schedule patient appointments.
- Handle incoming calls.
- Verify insurance benefits and coverage.
- Post treatments to insurance.
- Update and maintain daily patient records.
- Generate and send patient statements, following up on any outstanding balances.
- Collect payments and post transactions.
- Follow up on outstanding and rejected insurance claims.
- Manage collections and accounts receivable.
Requirements:
- Experience in a dental front office role
- Knowledge of billing practices and insurance protocols (at least 5 years)
- Familiarity with dental software, specifically Eaglesoft.
- Exceptional communication and interpersonal skills, with the ability to interact positively with patients and team members.
Job Type: Full-time
Pay: depends on experience, negotiable.
Expected hours: 35 – 4o per week
Work Location: Woodland Hills
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