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Customer Service Representative

2 months ago

Santa Ana, United States Local Hiring Firm Full time

Our company is hiring a Customer Service Representative to support our rapidly growing customer service, marketing and sales team. We are looking for an individual that has amazing leadership skills, a dynamic personality that can run a team, make great connections, and have an impact in the community. We provide training in professional representation and mentorship.

Customer Service Representative Responsibilities:

  • Outreach to customers in local target market to increase customer base
  • Completes a full assessment of consumer needs and passes lead info to a senior sales team member for closing
  • Monitors and evaluates customer conversion and satisfaction
  • Work with other team members to determine the necessity of targeting locations that are in high demand for our services
  • Maintains accurate record keeping via a customer database and account management
  • Other duties as assigned by the center director and program directors

We Provide Extended Training In:

  • Mentoring others
  • Professional Representation
  • Community Outreach
  • Building connections with participants
  • Organizational planning and event coordinating
  • Public Speaking
  • Program development
  • Team building
  • Brand Regulation/ Approach
  • Target Audience Research

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