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Retail Operations Manager

1 month ago

Mill Valley, United States Muir Woods Trading Co Full time

Muir Wood National Monument and Muir Woods Trading Company is seeking a passionate and skilled Cafe Associate to join our team. As a Cafe Associate, you will be responsible for preparing delectable food and beverages while delivering extraordinary hospitality to our guests. You will be the heart of our operation, contributing to the unique Muir Woods experience.

Summary of Position:

Collaborate with the General Manager, Retail Manager and the V.P. of Merchandising, to provide exemplary support of any and all functions related to retail operations, both front and back of house.

Duties and Responsibilities:

  • Learn and understand Retail Pro ensuring accurate pricing, transaction, and issues resolution in a timely manner.Effectively develop and lead the front and back of
  • house retail operations to include merchandising and warehousing.
  • Collaborate with Retail Operations and location Retail Manager to maximize product sales performance utilizing Retail Pro reports, analyses and weekly review meetings.
  • Create and manage customer service training programs to ensure the highest level of service.
  • Assist with store execution and set up to include merchandising displays, staff training, etc.and participate in annual on-site physical inventories.

Position Requirements:

  • Must be self-motivated with the ability to perform with the highest professional and ethical standards andwork independently with little or no supervision.
  • Must respond well to a changing work environment, and effectively manage multiple tasks through completion.
  • Must possess strong leadership and managerial skills that include the ability to coach, develop, and communicate.
  • Intermediate Retail Pro or comparable POS/planning software (POS, Sysadmin, reporting).
  • Ability to lift 25 lbs frequently, 50 lbs occasionally and handle physical exertion involving bending, twisting, squatting and standing for long periods of time.

Knowledge and Experience:

  • Education: College Degree or equivalent experience.
  • Experience: Minimum 3-5 years retail operations experience required.
  • Minimum five years management or supervisory experience preferred.
  • National Park/Resort experience preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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