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Digital Experience Associate

1 month ago

Addison, United States Paladin Inc Full time
Job Title: Digital Experience Associate
Work Location: Addison, TX
Duration: 1 year contract
Education/Experience Required: Experience with, Jira, Trello, or Asana, Figma, Analytics software

Job Description:

  • As a Digital Experience Associate Contractor, you will play a supportive role in enhancing our digital product ecosystem.
  • Your focus will be on assisting the global team by leveraging data analysis, gathering requirements, and conducting user-centric research.
  • You will extract insights and apply these learnings to help iterate and improve upon digital products throughout the innovation cycle.
  • Working under the guidance of the global DX Manager, you will collaborate with various teams and stakeholders across the global organization.
  • Your role will be crucial in ensuring our digital offerings align with both business objectives and user expectations.

Responsibilities:

  • Supporting the Digital Experience team by collaborating with cross-functional product teams, developers, designers, and business partners to assess regional and market needs, deliver value, and contributing to a variety of products across the company.
  • Understanding and advocating for customer needs to help determine the minimum viable product (MVP) and future needs, while empathizing with and understanding user needs.
  • Monitoring research and the competitive landscape to recommend the best solutions and ensure that products remain or become best in class.
  • Supporting the formulation, testing, and refining of assumptions and hypotheses through user research and testing, creating and prioritizing features for design and development.
  • Documenting, reviewing, and ensuring that all quality and change control standards are met, creating, documenting, and posting product artifacts to centralized repositories.
  • Working with the Digital Experience team to continuously assess progress, disseminate lessons learned, and determine next steps.

Skills & Qualifications:

  • Jira, Trello, or Asana
  • Figma
  • Analytics software such as Google Analytics or Adobe Analytics
  • Confluence or Google Docs
  • Understanding of the end-to-end product lifecycle
  • Ability to empathize with users and incorporate user feedback into product decisions
  • Ability to use quantitative and qualitative data to inform product decisions
  • Ability to work effectively with different teams across a global organization (e.g., IT, design, marketing)
  • Strong problem-solving skills to tackle product-related challenges
  • Strong attention to detail
  • Excellent written and verbal communication skills for conveying product visions and decisions to different stakeholders
For more information or to view other opportunities, visit us at www.paladininc.com.
Paladin Consulting is an EEOC employer.

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