Desktop Support Specialist

2 weeks ago


Cerritos, United States Robert Half Full time

We are hiring for an onsite Desktop Support Specialist in Cerritos, CA to assist with day to day troubleshooting.

Pay Rate: $28/hour

Must-haves

  • O365 Support for 300-400 end users
  • Apple/Mac Support - Installation and maintenance of Windows or Mac OS and support IT equipment includes Servers/Desktop/ /Laptop/MacBook/Printer /Phones /Tablets/ Audio/Video conferencing/RF devices.
  • Active Directory Administration
  • Strong Troubleshooting skills
  • Great Customer Service

Day to Day Responsibilities:

  • Installation and maintenance of Windows or Mac OS and support IT equipment includes Desktop/Laptop/MacBook/Printer /Phones /Tablets/ Audio/Video conferencing/RF devices.
  • Assist in deployment IT equipment and updating inventory documentation.
  • Monitor ticket portal and assigned ticket to IT resource.
  • Install and support application software includes Microsoft Office, AutoCAD, Project, email, Infor XA Powerlink, Green Screen, Adobe, antivirus software, Ring Central, Microsoft Team, SharePoint.
  • Install and configure printer software/firmware, assist in basic maintenance & repairs for network/local/label printers.
  • Monitor & verify functionality of windows server, domain controller, file server & and software components installed on windows server.
  • Assist in Windows AD administrator & management which includes create/modify/delete user/group profile, assign file/folder permission.
  • Assist in office 365 portal administration & management which includes create/modify/delete user/group profile, distribution list.
  • Open incident with hardware/application software provider or vendor as needed and resolve issue as per recommendation.
  • May perform imaging tasks
  • Assist in project and other IT related duties assigned by manager.
  • Perform other duties as needed and directed by management.

by Jobble



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    We are hiring for an onsite Desktop Support Specialist in Cerritos, CA to assist with day to day troubleshooting. Pay Rate: $28/hour Must-haves: O365 Support for 300-400 end usersApple/Mac Support - Installation and maintenance of Windows or Mac OS and support IT equipment includes Servers/Desktop/ /Laptop/MacBook/Printer /Phones /Tablets/ Audio/Video...


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