Office Assistant, Women's Health at Silverside

4 days ago

Wilmington, United States ChristianaCare Full time

ChristianaCare Women's Health at Silverside is looking for an Office Assistant.

ChristianaCare Women's Health at Silverside is located at 3509 Silverside Road, Suite 201 in Wilmington, Delaware. At ChristianaCare, women's health is our priority, and so is giving our patients the safest and most effective care when they need it using the best practices and technology available. You will be here to support them as expert, caring partners in their health and to guide them to total wellbeing.

As an Office Assistant you will field phone calls, answer patient questions, schedule new and follow-up appointments, register patients, update record, and represent the entire practice every time there is interaction with a patient.

Work Schedule:

  • Monday through Friday from 8am to 4:30pm
  • May be times when required to cover other practices.

Women's Health at Silverside ChristianaCare

Compensation / Benefits:

  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions.
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12 week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more

Job duties & responsibilities:

  • Schedules appointments.
  • Answers multi line telephones and retrieves accurate messages.
  • Manages front desktop.
  • Collects payments according to insurance requirements.
  • Applies ICD9 & CPT4 codes to encounter forms for billing purposes.
  • Performs outreach calls for the team.
  • Interacts between physicians, staff, and patients to provide accurate communication and customer service.
  • Excellent time management skills, ability to multi-task, and prioritize work.
  • Excellent written and verbal communication skills.
  • Ability to build and foster professional relationships in a team environment.
  • Performs other related duties as required.


Education Requirements:

  • High School Graduate or GED required.
  • Medical receptionist or medical assistant degree preferred but not required.
  • Experience in a medical office setting or customer service environment is preferred but not required.

When we lead with love, excellence is inevitable.

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