![Via](https://media.trabajo.org/img/noimg.jpg)
Ride Plan Optimizer
3 months ago
Via is using technology to transform transportation around the world. From changing a single persons daily commute to reducing humanitys collective environmental footprint weve got huge goals.
We operate multiple paratransit services across the U.S. and are committed to offering reliable and efficient transportation solutions for individuals with special mobility needs. Our focus is on maintaining high standards of service, ensuring punctuality, and providing a frictionless experience for our passengers.
As a Ride Plan Optimizer, you will be involved with every component of our game-changing paratransit transit deployments - from initial setup, daily process execution and continuous improvement, to our highest priority - serving the drivers who make our services possible and getting our riders where they need to goRide Plan Optimizers like you are the masterminds behind day-of ride plan adjustments to respond to unexpected events like vehicles going out of service or drivers calling out sick at the last minute to ensure 100% of rides are served on time. As a Ride Plan Optimizer you therefore play a critical role in ensuring rides across the U.S. are served with the highest quality possible. The ideal candidate will love brain teasers, have strong analytical skills, and operate calmly under pressure.
Note: this is a shift-based position requiring availability in early mornings (beginning 4AM Eastern Time) or late-nights (until 2AM Eastern Time). This is a contract position through our partner, HireArt.What You'll Do:
- Maintain and enhance a service's On-Time Performance by proactively identifying and resolving issues that may prevent drivers from reaching assigned riders on schedule.
- Optimize a services manifest (ride plan) with the aim of ensuring all rides can be completed with the available fleet, identifying late rides and reallocating to available drivers to ensure an on-time arrival
- Proactively identify changes in same-day driver schedule changes and trigger front line outreach to drivers for shift extensions or new shifts
- Ensure no rider is left behind by escalating to supervisors when no solutions are found for riders not assigned to drivers
- Coordinate with scheduling and front line teams to ensure effective communication to riders where relevant
- Propose and implement improvement strategies to optimize ride plans, ensuring better alignment of rides with driver shifts.
- Lead a night-before ride plan process and preparation to ensure rides correctly assigned to drivers and vehicles
- Recommend technological solutions or process enhancements to improve operational efficiency.
- Respond to service issues and implement corrective actions in a timely manner.
- Participate in training and development programs to stay updated with industry best practices and advancements in paratransit operations.
- Travel to Vias markets to provide support/training on ride plan optimization to personnel on a short-term basis
- Tech-savvy; strong computer and technical skills, including experience with numerous software programs (including video games) and the more standard Microsoft Office, the Google Suite. CRM tools like Salesforce are a plus
- Strong mental acuity and analytical problem-solving skills, with a love of brain teasers and/ or computer games
- A comfortable multitasker who enjoys live operations and can quickly prioritize and switch between tasks.
- A clear communicator with excellent reading comprehension and writing skills
- A well-rounded team player who takes ownership of (and pride in) your work
- An entrepreneurial spirit with strong work ethic
- Dynamic; willing to wear multiple hats and work on projects of all types
- An action-oriented executor: you take initiative to solve problems and get the job done
- Final salary will be determined by the candidates experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
- Salary Range: $19 - $21 per hour
Were Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.
We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
by Jobble
We have other current jobs related to this field that you can find below
-
Ride Plan Dispatcher
3 months ago
Detroit, United States Via Full timeVia is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. We operate multiple paratransit services across the U.S. and are committed to offering reliable and efficient transportation solutions for individuals...
-
Materials Planning
3 days ago
Detroit, Michigan, United States Magna International Full timeAbout usWe see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.Forward. For all.Group SummaryThe Magna Exteriors portfolio of products includes access systems such as liftgates,...
-
Detroit, United States Tenet Healthcare Full time*This position is 40 hours a week, Monday through Friday, 8 am to 4:30 am**Travel or Local contract available for 13 weeks and maybe renewable*The RN Case Manager is responsible to facilitate care along a continuum through effective resource coordination to help patients achieve optimal health, access to care and appropriate utilization of resources,...
-
Detroit, United States Tenet Healthcare Full time*This position is 40 hours a week, Monday through Friday, 8 am to 4:30 am**Travel or Local contract available for 13 weeks and maybe renewable*The RN Case Manager is responsible to facilitate care along a continuum through effective resource coordination to help patients achieve optimal health, access to care and appropriate utilization of resources,...
-
CDL A Truck Driver
3 months ago
Detroit, United States Rouse Trucking Full timeJob DescriptionJob DescriptionAverage $1400-$1700 per week based on experience and performance. 3-month drivers accepted upon approval. No Touch Freight.Details: CDL-A/Class A Truck DriverHiring Area: Detroit, MIStates you will drive and deliver: 48 states with a good portion of the freight being delivered East of I-35Averages:2500+ Miles per week$1,400 to...
-
Technical Trainer
3 weeks ago
Detroit, United States MAT Holdings Full timeJob Description Have you got what it takes to succeed The following information should be read carefully by all candidates.Job SummaryThis position is with GRI Engineering and Development, LLC, a division of MAT Holdings, Inc. GRIE holds a significant market share of the aftermarket braking segment. Offering a complete line of brake rotors, drums, and...
-
Transportation Coordinator
4 weeks ago
Detroit, United States PACE Southeast Michigan Full timeJob DescriptionJob DescriptionTRANSPORTATION COORDINATORUnder supervision of the Transportation Manager, is responsible for coordinating and implementing new hire and ongoing training and accompanying documentation. Maintains records around Driver Licensing, DOT physicals, and BLS Certifications. Attends IDT Team daily and communicates all Transportation...
-
Supply Chain Master Scheduler
1 month ago
Detroit, United States Detroit Manufacturing Systems LLC Full time(Detroit, MI) Responsible for implementing and driving the Master Schedule for manufacturing facility and ensuring customer delivery programs are met and achieved. Lead, implement and drive the Master Production Schedule to ensure a level production plan as well as to ensure production line provisions for variations of customers demand are met. Analyze,...
-
Digital Marketing Manager
2 months ago
Detroit Lakes, United States Lakeshirts Full timeMARKETING | MAKING THINGS BETTER BY MAKING BETTER THINGS. THE OPPORTUNITY:Marketing matters and we use it across all of our brands to share why "Life's Better in a T-shirt." We're looking for a goal-driven, marketing-minded team member who is ready to help us take our brand to the next level & help us continue to WOW Our Customers through the digital content...
-
eCommerce Merchandising Manager
3 weeks ago
Detroit, United States Shinola Full timeAt Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well-loved. Our thoughtful craftsmanship, timeless design, and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key...
-
Service Carpenter
2 weeks ago
Detroit, United States ALLIED BUILDING SERVICES Full time+-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | Position: Carpenter ...
-
eCommerce Merchandising Manager
1 month ago
Detroit, United States Shinola Full timeAbout us At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well-loved. Our thoughtful craftsmanship, timeless design, and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a...
-
Clinic Operations Manager
3 weeks ago
Detroit, United States Concentra Full timeOverview: Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a...
-
Market Development Manager
4 weeks ago
Detroit, United States good2grow Full timeJob DescriptionJob DescriptionUnder the direction of the Regional Sales Manager, the incumbent is responsible for collaborating with a group of independent direct store delivery distributors to advance good2grow sales within the assigned territory. This individual uses their existing experience in the food/beverage/DSD sales sectors to own and drive business...
-
Retail Sales Advisor
1 month ago
Detroit, United States Spectrum Brands Full timeDivision Information The Pet Care business unit of Spectrum Brands is based in St. Louis, Missouri with distribution, manufacturing and sales offices throughout the US and globe. Owners of dogs, cats, birds, small animals, fish and reptiles rely on our brands for exceptional value and trusted results. Our industry-leading brands include Tetra, Instant Ocean,...
-
Advanced Industrial Engineer
2 months ago
Detroit, United States Resource Search Inc Full timeJob DescriptionJob DescriptionOur client is looking for an Advanced Industrial Engineer to join their team! This is apermanent/direct-hire position with full benefits and great work environment. Become a part ofa fantastic company to work for and join a good group of people who work together to provideexcellence!Job Overview:As an Advanced Industrial...
-
Digital Marketing Manager
1 month ago
Detroit Lakes, United States Lakeshirts Full timeMARKETING | MAKING THINGS BETTER BY MAKING BETTER THINGS. THE OPPORTUNITY: Marketing matters and we use it across all of our brands to share why "Life's Better in a T-shirt." We're looking for a goal-driven, marketing-minded team member who is ready to help us take our brand to the next level & help us continue to WOW Our Customers through the digital...
-
Technical Trainer
4 weeks ago
Detroit, United States MAT Holdings Full timeWelcome to the exciting world of MAT Holdings, Inc. We are an entrepreneurial manufacturer and distributor leveraging a vast network of global and domestic resources to deliver quality and value to our customers. You will find our products in home improvement centers, big box retailers, hardware stores and automotive parts chains. They can also be found in...
-
Service Carpenter
2 weeks ago
Detroit, Michigan, United States ALLIED BUILDING SERVICES Full time| || Position: Carpenter || || Location: Grand Rapids, MI || || Remote Status: On-Site || Job Id: 137 || # of Openings: 1 | | | | || || || || || || About the job you'll be doing || || As a Service Carpenter at Allied you'll start and end each day || dispatching from home with an assigned company van, completing || commercial service jobs assigned...
-
Case Management Nurse
4 weeks ago
Detroit, United States N2S Healthcare Staffing Solutions LLC Full timeQUICK OFFER REQUEST!!!!Job: Integrated Case ManagerShift: Day Location: Detroit, MIHours per week: 40 Contract duration:13 WEEKS. Duties: GENERAL SUMMARY:The Integrated case Manager for Population Health is an interdependent member of the patient-centered care team or treatment team responsible for the collaborative practice of assessment, planning,...