Current jobs related to Employee Benefits Client Success Associate - Deerfield - Alera Group
-
Employee Benefits Client Success Associate
1 month ago
Deerfield, United States Alera Group Full timeJob Description Alera Group Midwest, formerly GCG Financial LLC is seeking a Client Success Associate to join our Employee Benefits team. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?Join a team where each employee is empowered to listen generously, speak straight, collaborate,...
-
Employee Benefits Client Success Associate
2 months ago
Deerfield, United States Alera Group Full timeAlera Group Midwest, formerly GCG Financial LLC is seeking a Client Success Associate to join our Employee Benefits team. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each...
-
Employee Benefits Client Success Associate
2 months ago
Deerfield, United States Alera Group Full timeAlera Group Midwest, formerly GCG Financial LLC is seeking a Client Success Associate to join our Employee Benefits team. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each...
-
Employee Benefits Client Success Associate
2 months ago
Deerfield, IL, United States Alera Group Full timeAlera Group Midwest, formerly GCG Financial LLC is seeking a Client Success Associate to join our Employee Benefits team. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each...
-
Deerfield, United States Alera Group Full timeAlera Group Midwest is looking for a Client Relations Coordinator to join our Employee Benefits team. Office Locations:Deerfield, IL Downers Grove, ILWe are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 15th...
-
Employee Benefits Producer
2 weeks ago
Deerfield Beach, Florida, United States Alera Group, Inc. Full timeJob Title: Employee Benefits ProducerAlera Group, Inc. is seeking a highly motivated and experienced Employee Benefits Producer to join our team. As a key member of our sales team, you will be responsible for generating new business opportunities and building a book of business comprised of local, regional, or state-wide clients.Responsibilities:Develop and...
-
Account Executive Employee Benefits
3 weeks ago
Deerfield, United States Alera Group Full timeAlera Group Midwest, formerly GCG Financial LLC is seeking an Account Executive to join our Employee Benefits team. Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services,...
-
Account Manager Employee Benefits
2 months ago
Deerfield, United States Alera Group Full timeAlera Group Midwest, formerly GCG Financial LLC is seeking an Account Manager - Employee Benefits (Key Accounts) to join our Employee Benefits team. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?Join a team where each employee is empowered to listen generously, speak...
-
Account Manager Employee Benefits
4 weeks ago
Deerfield, United States Alera Group Full timeAlera Group Midwest, formerly GCG Financial LLC is seeking an Account Manager - Employee Benefits (Key Accounts) to join our Employee Benefits team. Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty...
-
Account Executive
2 months ago
Deerfield Beach, Florida, United States Alera Group, Inc. Full timeAbout the RoleAlera Group, Inc. is seeking an experienced Account Executive to join our Employee Benefits team. As a key member of our team, you will be responsible for leading client relationships and providing exceptional service to our clients.Key ResponsibilitiesClient Relationship ManagementDevelop and maintain strong relationships with clients to...
-
Employee Benefits Account Manager
2 days ago
Deerfield Beach, Florida, United States Alera Group, Inc. Full timeAbout the Role:Alera Group Midwest, formerly GCG Financial LLC, is seeking a skilled Employee Benefits Account Manager to join our team. As a key member of our Employee Benefits team, you will be responsible for leading client relationships and providing exceptional service to our clients.Key Responsibilities:Develop and implement plans to achieve measurable...
-
Account Executive Employee Benefits Specialist
1 month ago
Deerfield Beach, Florida, United States Alera Group, Inc. Full timeAccount Executive Employee Benefits Job DescriptionOverview:Alera Group Midwest, formerly GCG Financial LLC, is seeking an experienced Account Executive to join our Employee Benefits team. As a key member of our team, you will be responsible for leading client relationships, providing exceptional service, and driving business growth.Key...
-
Customer Success Manager
4 months ago
Deerfield, United States Revenova LLC Full timeBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Vision insurance Customer Success Manager Revenova is a Chicago-area leader in the development of Trucking Management Systems (TMS) software, providing cutting-edge solutions that optimize and streamline operations for freight brokers, third-party logistics (3PL) companies,...
-
Deerfield, United States Spartan Placements LLC Full timeOur Client Accounting Services Group performs a full range of accounting, reporting, consulting and general ledger support functions for our clients. We are looking for candidates with strong accounting, business development and personal relationship skills who are looking to grow in a positive, challenging & successful environment. Responsibilities: ...
-
Employee Benefits Temporary Position
1 month ago
Deerfield, United States Alera Group Full timeAlera Group Midwest, formally known as GCG Financial, LLC is seeking to fill a Temporary position on our Employee Benefits mid-market segment team. The individual in this position will report to the Manager of Client Services, Mid-Market, while partnering with the mid-market segment team in a supporting role. Create benefits summaries and open...
-
Client Relations Coordinator Hybrid
2 weeks ago
Deerfield, United States Alera Group Full timeJob Description Alera Group Midwest is looking for a Client Relations Coordinator to join our Employee Benefits team. Office Locations:Deerfield, IL Downers Grove, ILWe are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to...
-
Client Service Representative
1 month ago
Deerfield, United States Heartland Veterinary Partners LLC Full timePractice: We at Northwest Animal Hospital have more than 90 years of combined experience, offering a wide range of veterinary services. Our caring staff provides many services to your furry friends, such as wellness exams, boarding, nail trimmings, surgical and dental services. Position Purpose: Reporting into the Practice Manager, the Client Service...
-
Client Relations Coordinator Hybrid
2 weeks ago
Deerfield, United States Alera Group Full timeAlera Group Midwest is looking for a Client Relations Coordinator to join our Employee Benefits team. Office Locations:Deerfield, IL Downers Grove, ILWe are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 15th...
-
Senior Accounting Associate
2 days ago
Deerfield, Massachusetts, United States Spartan Placements LLC Full timeJob Summary: We are seeking a highly skilled Senior Accounting Associate to join our Client Accounting Services Group. As a key member of our team, you will be responsible for providing exceptional accounting, consulting, and general ledger support to our clients.Responsibilities:Review and analyze client accounting records to ensure accuracy and...
-
Customer Success Manager
1 month ago
Deerfield, United States Logik Full timeAbout Logik.io Get in on the ground floor of our fast growing startup founded by proven entrepreneurs. Logik.io was founded in 2021 by Christopher Shutts and Godard Abel who together co-founded two prior CPQ pioneers - BigMachines in the early 2000s (sold to Oracle) and Steelbrick (sold to Salesforce). Logik.io provides a "Commerce Logic Engine" - a solution...
Employee Benefits Client Success Associate
2 months ago
Alera Group is seeking a Client Success Associate to join our Employee Benefits team.
Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?
Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success.
If that is what you’re looking for, this is your chance to be part of an amazing organization
Alera Group is an independent, national insurance and financial services firm created in 2016 through a merger of 24 like-minded, high-performing, entrepreneurial firms. Our founding firms worked together to leverage powerful relationships, industry expertise and resources with the goal of elevating the client experience. We laugh, we have fun, we support our community, and we are the driving force behind the company’s 45+ years of success. Now, all we need is you
The Client Success Associate coordinates the services of employee benefits for clients and works collaboratively with internal and external teams to ensure a best-in-class experience. This position is client-facing and leverages competencies and intermediate knowledge of benefits insurance services, HR administrative functions and plan design to best service GCG clients. This person must excel in providing client focused service to existing clients while working collaboratively with producers and all internal teams supporting client services.
Collaborate with producers and service team, and other internal departments to plan, execute and track all client services and deliverables for each client, designed to create measurable value and efficiencies in their business:
• Serve as the primary point of contact for the clients ongoing service delivery through coordination with all internal and external resources supporting the client
• Build personalized client relationships through demonstrated ownership of the service plan and multiple channels of communication such as phone, email and in-person meetings
• Create proposals which provide a summary of programs and options, service plan and other specific deliverables designed to support clients in making decisions about insurance programs
• Analyze risk and coverage program structure and recommend options; execute coverage and program changes
• Evaluate coverage, terms and conditions of quotes received present coverage comparisons as requested to producer and participate in the client presentation as appropriate
• May lead open enrollment meetings to present coverages and benefits to client’s workforce
• Collaborate with the service team to manage and oversee new business and renewal processes by following workflow procedures and best practices
• Create submissions for underwriters by engaging with clients and prospective clients on their exposures, coverages, and program needs, assembling into submission package following best practices
• Communicate with underwriters on submissions and negotiate premium, coverage, and other terms on behalf of clients
• Ensure accurate maintenance of complete client files including the clear documentation of account detail in agency management systems, including policy information, activities, attachments, and correspondence
• Develop and maintain positive working relationships with insurance carriers, attend meetings and events as appropriate and proactively learn about their products and underwriting approaches
• Advocate for each unique client
• Oversee the accuracy and display of information in client portals; consult with and enact client decisions regarding access to portal by their staff
• Work with internal departments and teams to ensure cohesiveness and timeliness of service execution, and create report of service plan execution
• Take an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experience
• Remain current on forms, coverage insurance carriers, industry trends and legislation
• Undergraduate college degree preferred or equivalent work experience
• Life and Health Insurance State License – required
• Minimum 2 years insurance carrier, benefits administration, and/or insurance brokerage experience preferred.
• Intermediate to advanced knowledge of the following:
• HMO, PPO, HDHP for health plans
• Wellness programs, dental, life, short- and long-term disability
• Regulatory environment of employee benefit plans
• Ability to establish priorities, work independently and proceed with objectives with little or no supervision
• Computer skills with proficiency in Word, Excel and PowerPoint including strong proficiency in creating and verifying financial spreadsheets
• Strong relationship management skills and excellent customer service skills
• Highest integrity in as it pertains to confidentiality of client data
Locations: Deerfield, IL, Chicago, IL, Downers Grove, IL, Greenwood Village, CO
We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.
#L1-KB1
#L1-Hybrid
PandoLogic. Category:Customer Service, Keywords:Client Success Specialist, Location:Deerfield, IL-60015
