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Customer Service Representative

3 months ago

Walnut Creek, United States Smart Solutions Inc Full time
DescriptionWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. This entry-level position offers a fantastic opportunity to start your career in a fast-paced and exciting industry.Responsibilities:Provide accurate information about our marketing events and services.Resolve customer issues and complaints promptly and effectively.Assist in the planning and execution of marketing events, including coordinating logistics and engaging with attendees.Maintain customer records by updating account information and tracking interactions.Gather customer feedback to help improve our services and event experiences.Collaborate with team members to enhance overall customer satisfaction.Provide administrative support, such as data entry, scheduling, and report preparation.Qualifications: High school diploma or equivalent required; associate's or bachelor's degree preferred.Strong written and verbal communication skills.Excellent problem-solving abilities and attention to detail.Ability to multitask and work effectively in a fast-paced environment.Proficiency in Microsoft Office Suite and basic computer skills.Prior experience in customer service, event marketing, or a related field is a plus but not required.Positive attitude and a strong desire to help others.

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