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Automotive Sales Professional New and Preowned

2 months ago

Hicksville, United States Grand Prix Subaru Full time
Grand Prix Subaru is a member of the VIP Automotive Group of Long Island provides a rare blend of outstanding leadership and a culture that is distinctively customer service-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the most successful auto groups on long island.

Full Time Opportunity - 5/6 Day Work Week - Must have weekend availability

OPPORTUNITY FOR A SIX FIGURE INCOME

PAID TRAINING

Previous sales experience is a plus But will train motivated candidates.

Benefits Include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

Medical and Dental Insurance

401(k)

Employee discounts on vehicle purchases, parts and service

Paid-time-off

We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance

Comprehensive employee recognition programs.

Opportunities for career advancement.

VIP's Purpose is to create value and unparalleled experience for every customer, far superior than our competitors. Our mission is to be the biggest and best provider of automotive sales and service. We want to empower our staff to provide every customer with the most memorable experience possible.

VIP CODE OF CONDUCT:

1. You are empowered to make every customer's experience memorable, especially if they have a unique request.

2. Our process will be warm and inviting in all customer interactions always using the words 'my pleasure' and 'thank you'.

3. We will always assist the customer with a smile even if we must step outside our primary duties.

4. If a guest needs directions, you will make sure they are assisted to the area they are looking for without ever pointing.

5. Phones will be answered promptly, with a smile in your voice, always asking permission to transfer or place the customer on hold.

6. You will assist in identifying any flaw in providing our customer the best possible service. You will either fix the problem immediately or use our CPR process to report it to a manager.

7. You are empowered to fix any safety concern. If you cannot correct it, you will make a manager aware immediately.

8. Your appearance, grooming, choice of words and actions represent the image of our business. You are required to follow the company's dress code, the company code of conduct and always use words consistent with professional conduct.

9. Knowledge is the key to assisting our customers. If there is a question you don't know the answer to you need to find the answer and inform the customer.

10. As a service professional you must always be gracious and respectful to your coworkers and guests.

Job Profile: Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.

Job Description:

Essential Duties include the following. Other duties may be assigned.

Satisfies the transportation needs of vehicle purchasers.

Sells/leases and delivers a minimum of 12 units per month.

Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.

Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.

Explains fully product performance, application, and benefits to prospects.

Describes all optional equipment available for customer purchase.

Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.

Utilizes dealership sales control and follow-up system.

Exhibits high level of commitment to customer satisfaction.

Knows and understands the federal, state, and local laws which govern retail automobile sales.

Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

Attends product and sales training courses as requested by sales manager.

Keeps abreast of new products, features, accessories, etc., and their benefits to customers.

Knows and understands equity and values, and is able to explain depreciation to the customer.

Ensures that the sales manager has an opportunity to meet each customer.

Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).

Writes complete sales orders and processes paperwork in accordance with established dealership policies.

Prepares sold vehicles for customer delivery prior to customer arrival.

Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.

Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

Schedules first service appointment.

Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.

Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Maintains a prospect development system.

Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Attends sales meetings.

Maintains professional appearance.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

No prior experience or training.

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License

Environmental conditions include circumstances of weather, heat, cold, wet, fumes, electricity, explosive materials, and vibration

Physical Activity

While performing the duties of this job, the employee is (occasionally/frequently/regularly) required to:

Stand

Walk

Sit

Handle, or feel

Reach with hands and arms

Occasionally climb or balance

Stoop, kneel . click apply for full job details