Current jobs related to Customer Service Supervisor - Aurora - OSI Group
-
Customer Service Supervisor
2 months ago
East Aurora, New York, United States Rite Aid of New York Full timeAbout the RoleRite Aid of New York is seeking a highly motivated and customer-focused Lead Service Associate to join our team. As a key member of our store operations, you will be responsible for supervising and assisting Store Associates with daily tasks, ensuring a seamless customer experience, and maintaining a safe and clean store environment.Key...
-
Customer Service Supervisor
2 months ago
Aurora, United States OSI Group Full timeThis role is responsible for managing the daily administration of customer service activities involving sales administration and support; customer orders and inquiries, and the processing of customer payments and credits associated with sales ordering.Job Responsibilities Job supervises a team, has authority to hire and performance-manage a team. Job...
-
Customer Service Supervisor
3 weeks ago
Aurora, United States OSI Group Full timeThis role is responsible for managing the daily administration of customer service activities involving sales administration and support; customer orders and inquiries, and the processing of customer payments and credits associated with sales ordering.Job Responsibilities Job supervises a team, has authority to hire and performance-manage a team. Job...
-
Lead Guest Services Supervisor
2 weeks ago
Aurora, Oregon, United States Pilot Company Full timeJob Title: Lead Guest Services SupervisorPilot Company is a leading network of travel centers with a strong commitment to customer service. We are seeking a highly motivated and experienced Lead Guest Services Supervisor to join our team.Job Summary:The Lead Guest Services Supervisor is responsible for supervising employees and general operations of the...
-
Construction Supervisor
2 months ago
Aurora, Colorado, United States Adams Stove Company Full timeJob SummaryWe are seeking a skilled Construction Supervisor to join our team at Adams Stove Company. As a Construction Supervisor, you will be responsible for installing and servicing a range of stoves, fireplaces, and hearth products.Key ResponsibilitiesInstallation and Service: Install and service various stoves, fireplaces, and hearth products to ensure...
-
Bilingual Customer Service
2 months ago
Aurora, United States Waste Connections Full timeGroot has an immediate opening for aBilingual Customer Service Rep. Our Customer Service Rep will work directly with the Customer Service Supervisor to field calls from customers and work to resolve problems they raise concerning service or billing. We seek individuals with a leadership mentality and desire to grow with promotional opportunities in this...
-
Retail Customer Service Associate
2 weeks ago
Aurora, United States FedEx Full timeFedEx - JobID: PDX_FEC_7FC61C0F-EFFE-4D53-BBB3-3E1608564EB3_241681 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Front End Service Team Supervisor
4 weeks ago
Aurora, Ohio, United States Walmart Full timeJob OverviewAs a Front End Service Team Supervisor at Walmart, you will play a critical role in ensuring a positive customer experience. Your primary responsibilities will include processing returns and refunds, handling financial transactions, and providing exceptional customer service. You will be the face of Walmart, and your smile and greeting will set...
-
Customer Service Team Lead
3 weeks ago
Aurora, Colorado, United States STRIDE COMMUNITY HEALTH CENTER Full timeJob Title: Customer Service Team LeadWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at STRIDE COMMUNITY HEALTH CENTER. As a key member of our Customer Care Center, you will be responsible for ensuring that our patients receive exceptional customer service and support.Key Responsibilities:Conduct monthly call...
-
Customer Service Representative
2 weeks ago
Aurora, Colorado, United States Premier Rental Purchase Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Premier Rental-Purchase team, you will be responsible for delivering exceptional customer service, ensuring timely and professional delivery of merchandise, and maintaining a high level of communication with...
-
Customer Service Representative
1 month ago
Aurora, Colorado, United States CSL Plasma Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at CSL Plasma. In this role, you will be responsible for ensuring the smooth operation of our pheresis process, providing exceptional customer service to donors, and maintaining a clean and efficient work environment.Key...
-
Logistics Customer Service Delivery Driver
4 weeks ago
Aurora, Colorado, United States Kroger Full timeJob DescriptionServe as a brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle, demonstrating safe and efficient driving behavior, and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and...
-
Customer Service
5 months ago
Aurora, United States Maersk Company Limited Full timeAbout Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA...
-
Customer Service Representative
4 months ago
Aurora, United States Premier Rental Purchase Full timeGeneral Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer's residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field,...
-
Aurora, United States 22nd Century Technologies Full timeDuration: 6 Months Shift Timing (Day/ Evening/ Night).- Day Roles and Responsibilities: Analyzing and screen documentation/applications for accuracy and performing data entry and recordkeeping activities of all necessary information; Utilizes various departmental computer systems for research, input, and tracking of relevant information; Performs...
-
Administrative Assistant/Customer Service
5 hours ago
Aurora, United States 22nd Century Technologies Full timeDuration: 6 Months Shift Timing (Day/ Evening/ Night).- Day Roles and Responsibilities: Analyzing and screen documentation/applications for accuracy and performing data entry and recordkeeping activities of all necessary information; Utilizes various departmental computer systems for research, input, and tracking of relevant information; Performs...
-
Customer Service Representative
2 weeks ago
Aurora, Colorado, United States SP+ Full timeJob Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative at SP+, you will be responsible for providing exceptional customer service and ensuring a seamless parking experience for our clients. You will work closely with the maintenance team to keep common areas clean and assist with day-to-day activities at the assigned...
-
Customer Service Representative
1 week ago
Aurora, Colorado, United States Maersk Company Limited Full timeAbout Us:At Maersk Company Limited, we foster a culture of honesty and integrity, allowing us to build trust with our customers and employees alike.Our focus on our people sets us apart and keeps our customers coming back to work with us.We handle end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage...
-
Power Systems Field Service Supervisor
2 weeks ago
Aurora, Colorado, United States Wagner Equipment Full timeJob SummaryWagner Equipment Co. is seeking a highly skilled and experienced Field Service Supervisor to join our team. As a Field Service Supervisor, you will be responsible for overseeing the efficient operation of contract field service technicians and CA technicians. You will also make recommendations to the Field Service Manager regarding overall...
-
Customer Service Leader
2 weeks ago
East Aurora, New York, United States Rite Aid of New York Full timeLead Service Associate Role SummaryAs a Lead Service Associate at Rite Aid of New York, you will play a vital role in ensuring exceptional customer experiences and driving sales growth. Your primary responsibility will be to supervise and assist Store Associates with daily operational tasks, while also providing top-notch customer service. You will be...
Customer Service Supervisor
2 months ago
Responsible for managing the daily administration of customer service activities involving sales administration and support; customer orders and inquiries, and the processing of customer payments and credits associated with sales ordering.
• Job supervises a team, has authority to hire and performance-manage a team.
• Job leads/supervises/manages 1-5 employees.
• May supervise and/or oversee customer service reps/clerks including, but not limited to, hiring, training, assigning work, managing performance, and making employment related recommendations.
• Be familiar with all company policies and procedures; uphold/enforce them in order to maintain fairness and consistency of treatment.
• Collaborates with Sales and Manufacturing to maintain customer accounts and establishing a close business relationship with customers, by ensuring that customer orders, inquires and complaints are properly entered, recorded and addressed.
• Respond to customer inquiries involving complex and sensitive situations. Take ownership of customers’ issues and follow problems through to resolution.
• Utilizing the ERP system, maintains a log of all consumer contacts and issues.
• Provide guidance in resolving unusual or high dollar order discrepancies; conduct additional research and analysis as required.
• Review monthly, quarterly and other routine and ad hoc reports to ensure that orders, payments and credits are being processed correctly; provide feedback and direction to employees when discrepancies are identified.
• Utilize customer proprietary replenishment systems to monitor and manage customer order volumes and out of stocks.
• Works closely with Logistics department to ensure orders are delivered by the expected date. Any issues are communicated to the customer.
• This role has the responsibility to understand and places in practice appropriate safety procedures. This responsibility is achieved through education, training, use of protective equipment (as applicable) and by following safety policies, regulations, standards, and laws.
• Perform other duties as assigned.
Required Skills
• 3-5 years of experience in related field is preferred.
• Ability to communicate clearly, verbally and in writing, with key levels of management and external customers.
• Ability to lead a high-performing, customer-focused team and foster a high level of morale.
• Demonstrated initiative, detail oriented, and significant decision-making skills.
• A creative and analytical problem solver with a passion for excellent customer service
• Enjoy a fast-paced, high energy environment and variety in duties
• Ability to multitask under pressure
• High School Diploma and/or equvalent work experience is required.
• Work is generally performed within a business professional office environment, with standard office equipment available.
• Work conditions are typical of an office & plant environment.
• This role does not require any domestic travel
• Position may require the physical agility of lifting up to 15 pounds
• Position may require frequent and/or infrequent of bending, squatting, pushing, pulling, stretching/reaching, use hands or fingers, talk, hear, feel objects, tools, controls and standing/walking on concrete flooring.
• Position may require the physical ability to stand/walk for Less than 4 hours.
OSI Industries is an Equal Employment Opportunity employer that believes everyone has the right to be treated with dignity and respect. OSI does not discriminate on the basis of national origin, gender, race, color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable law. All applicants will receive consideration for employment based on merit, qualifications, and business needs. OSI participates in the E-Verify program.
Required Experience
