Current jobs related to Concierge Sales Representative - Melbourne - Percepta

  • Concierge Sales Representative

    2 months ago

    Melbourne, United States Percepta Full time

    At Percepta, we bring first-class service across each market we support. As a Concierge Sales Representative working onsite in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.What You'll Be DoingThe Concierge Sales Representative is the Subject...

  • Concierge Sales Ambassador

    4 weeks ago

    Melbourne, Florida, United States Percepta Full time

    About the RoleWe are seeking a highly skilled and experienced Concierge Sales Representative to join our team at Percepta. As a Concierge Sales Representative, you will be responsible for delivering exceptional customer experiences and driving sales growth in the luxury automotive market.Key ResponsibilitiesProvide multi-channel communication with customers...

  • Sales Representative

    1 month ago

    Melbourne, Florida, United States 3 Day Blinds (Sales) Full time

    Unlock Your Potential as a Design Sales RepresentativeAt 3 Day Blinds, we're on a mission to revolutionize the way people experience their homes and workplaces. As a Design Sales Representative, you'll play a crucial role in helping our clients achieve their vision by providing expert guidance and exceptional customer service.What You'll DoExpertly match our...

  • SAS Representative in Retail

    1 week ago

    Melbourne, Florida, United States Advantage Sales and Marketing Full time

    Unlock Your Potential as a SAS Representative in RetailAt Advantage Sales and Marketing, we're shaping the future of shopping experiences and delivering on our purpose of connecting people with the products and experiences that enrich their lives. As a SAS Representative in Retail, you'll play a key role in helping us achieve this goal.Key...

  • Sales Representative

    1 week ago

    Melbourne, Florida, United States Consolidated Water Group, LLC Full time

    Job Title: Household Sales RepresentativeJob Summary:We are seeking a highly motivated and results-driven Household Sales Representative to join our team at Consolidated Water Group, LLC. As a key member of our sales team, you will be responsible for prospecting for new customers, generating appointments, and closing sales.Key Responsibilities:Prospect for...

  • Sales Representative

    2 weeks ago

    Melbourne, Florida, United States Hero Facility Services Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at Hero Facility Services. As a Sales Representative, you will play a crucial role in expanding our customer base by identifying, pursuing, and securing new business opportunities.Key Responsibilities:Lead Generation: Proactively source and qualify new leads...

  • HVAC Sales Representative

    1 month ago

    Melbourne, Florida, United States gpac Full time

    Job Title: HVAC Sales RepresentativeWe are seeking a highly motivated and experienced HVAC Sales Representative to join our team at GPAC. As a Sales Representative, you will be responsible for generating and securing new business opportunities in the commercial HVAC industry.Key Responsibilities:Promote and sell HVAC systems to new and existing...

  • Outbound Sales Representative

    4 weeks ago

    Melbourne, United States Percepta Full time

    SummaryThe Outbound Sales Representative will recommend, quote and exchange product knowledge with customers while identifying and handing sales opportunities. The Outbound Sales Representative will quickly provide answers, consulting on products or resolving issues for customers. Outbound Sales Representatives will be reaching out to targeted business leads...

  • HVAC Sales Representative

    2 weeks ago

    Melbourne, Florida, United States Aire Serv Full time

    Job Summary: We are seeking a highly motivated and results-driven HVAC Sales Representative to join our team. As a Sales Representative, you will be responsible for generating leads, building relationships with customers, and closing sales deals. This is an excellent opportunity for someone who is passionate about sales and wants to work for a company that...

  • Outside Sales Representative

    2 weeks ago

    Melbourne, Florida, United States Stark Exterminators Full time

    Job Title: Outside Sales RepresentativeStark Exterminators is seeking a highly motivated individual to fill a full-time Outside Sales Representative / Home Evaluator position. As a representative, you will be responsible for meeting new clients, working on prospective business deals, and providing excellent customer service.Responsibilities:Meet with clients...

  • Sales Representative

    1 month ago

    Melbourne, Florida, United States KIS Consulting Full time

    Job DescriptionAs a Sales Representative for KIS Consulting, you will be responsible for meeting with homeowners to discuss potential stucco issues and explain the process of compensation for these issues. This is a sales position that requires no payment from homeowners and is not through their insurance company.This is a great opportunity for a motivated...

  • Outside Sales Representative

    4 weeks ago

    Melbourne, Florida, United States Thryv Full time

    About ThryvAt Thryv, we're a team dedicated to helping small businesses succeed. With over 100 years of experience, we provide the technology, software, and local business automation tools that small business owners need to manage their time, communicate with clients, and get paid.Job DescriptionWe're seeking a highly motivated and results-driven Outside...

  • Project Sales Representative

    1 month ago

    Melbourne, Florida, United States Accord Group Full time

    Join the Accord Group TeamWe are seeking a highly motivated and dedicated Project Sales Representative to join our team. As a Project Sales Representative, you will play a key role in facilitating our construction work with homeowners and helping them navigate the insurance claims process.About the RoleThe successful candidate will be responsible for:Working...

  • Solar Sales Representative

    4 weeks ago

    Melbourne, Florida, United States Vital Energy Full time

    Job OpportunityWe are seeking a dynamic and driven individual to join our team at Vital Energy as a Solar Sales Representative. As a door-to-door sales professional, you will play a crucial role in promoting and selling premium solar energy systems directly to homeowners.Key Responsibilities:Develop and execute sales strategies to meet or exceed sales...

  • Sales Representative

    1 week ago

    Melbourne, Florida, United States Hero Facility Services Full time

    Job OverviewWe are seeking a highly motivated and results-driven Sales Representative to join our team at Hero Facility Services. In this role, you will play a crucial part in expanding our customer base by identifying, pursuing, and securing new business opportunities.Key Responsibilities:Lead Generation: Proactively source and qualify new leads through...

  • Sales Representative

    2 weeks ago

    Melbourne, Florida, United States Maise Studio LLC DBA Stephanie Industries Full time

    Job DescriptionWe are seeking a Commission Sales Representative to join our team at Maise Studio LLC DBA Stephanie Industries. The ideal candidate will have a strong sales background and be comfortable working in a fast-paced environment.The Commission Sales Representative will be responsible for selling beach-themed jewelry from our website,...

  • Solar Sales Representative

    1 week ago

    Melbourne, Florida, United States Sunrun Full time

    About the RoleSunrun is a leading provider of solar energy solutions, and we're seeking a skilled Solar Sales Representative to join our team. As a key member of our retail sales team, you will be responsible for building relationships with potential customers, educating them on the benefits of renewable energy, and scheduling appointments to discuss our...

  • Appliance Sales Representative

    4 weeks ago

    Melbourne, Florida, United States Topline Appliance & Mattress - 2 Full time

    Job OpportunityTopline Appliance & Mattress is seeking a skilled sales professional to contribute to our team in West Melbourne. As a sales representative, you will play a crucial role in engaging prospective customers and promoting our products and services.We are looking for a results-driven individual with a passion for customer acquisition and a drive to...

  • Sales Development Representative

    1 week ago

    Melbourne, Florida, United States Percepta Full time

    Job SummaryThe Sales Development Representative at Percepta will be responsible for identifying and pursuing sales opportunities through targeted business leads via phone and email. This role requires strong product knowledge, excellent communication skills, and the ability to work in a team environment.Key ResponsibilitiesAchieve assigned revenue quotas...

  • Automotive Sales Representative

    4 weeks ago

    Melbourne, United States Gator Chrysler Dodge Jeep Full time

     Automotive Sales Consultant Gator Chrysler Dodge Jeep is looking for talented and outgoing Sales Representatives to join their dynamic sales team.  If you’re ready for a new challenge with high earning potential and career growth, Apply Today!   Job Responsibilities: Complete extensive training regarding the product line (Chrysler, Jeep, Dodge &...

Concierge Sales Representative

3 months ago

Melbourne, United States Percepta Full time

At Percepta, we bring first-class service across each market we support. As a Concierge Sales Representative working onsite in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing
The Concierge Sales Representative is the Subject Matter Expert (SME) for all pre-sales inquiries/questions regarding the automotive purchase of luxury vehicles. The goal of a Concierge is to enhance the customer experience and increase our client's Brand Loyalty and Recognition by proactively promoting their luxury vehicles and services from pre-sales through purchase.

The Concierge Sales Representative will also provide support from initial vehicle reveal through customer reservation to purchase (either via eCommerce or linking them with a dealer). Throughout the sales process, support may include (but is not limited to) the following: troubleshooting technical difficulties in the eCommerce process; providing product comparisons or other sales/marketing information; answering questions related to retailer information; brochure fulfillment; test drive appointment scheduling; incentive certificate verification; vehicle information, and updating opt-out/privacy preferences (including, not limited to, subscription and marketing inquiries).

During a Typical Day, You'll

  • Multi-channel communication with current or potential customers via chat, phone (inbound/outbound), email, and SMS to assist customers with inquiries related to luxury automotive products and/or services
  • Explain services and special promotions to customers, including working with local retailers to support locating vehicles while adhering to all guidelines and regulations
  • Document every customer interaction, including follow-up requirements and resolutions or outcomes
  • Required to meet specified targets related to program metrics, as set by Operations Management
  • Participate in projects, duties, and other tasks assigned by Operations Management and Supervisors
  • Assist customers experiencing technical issues related to online vehicle build tools, and supporting questions regarding vehicle build, configuration, and pricing
  • Provide feedback/recommendations to management concerning possible problems or areas of improvement
  • Strive to achieve white-glove customer service with each consumer (white-glove is defined as providing or involving meticulous care, attention, or service so the consumer is instilled with knowledge from a competent professional thereby increasing the probability of a vehicle purchase)
  • Provide customer support with various online tools, eCommerce process, subscription support and charging functionality queries
  • Knowledge, understanding, and compliance with Percepta policies and procedures

What You Bring to the Role

  • A High School Diploma (required); an associate or bachelor's degree (preferred)
  • Minimum 1 year demonstrated sales experience in luxury brands - required
  • 3-5 years' experience in contact center environment - required
  • Experience in automotive industry, hospitality and/or luxury environment preferred
  • Experience with dealer operations preferred
  • Previous exposure to highly professional office environments (medical, financial investments) a plus
  • Strong Active Listening skills, accompanied with ability to deliver effective probing questions
  • Excellent oral and written communication skills, including strong reading and comprehension skills, spelling and punctuations and proven email etiquette in a business environment
  • Demonstrated interpersonal skills along with excellent written and oral communication skills including the capability to persuade
  • Ability to work in a team fostered environment
  • Genuine desire for interacting and building relationships
  • Ability to prioritize and organize work
  • Ability to adapt to a flexible schedule
  • Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Chat, Microsoft Excel, and Word

What You Can Expect

  • Competitive salary
  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) with company match
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)

A Bit More About Your Role

  • Must represent Percepta professionally with all internal/external departments, contacts, clients, and organizations
  • Shift work, hours of Operation M-F 8PM-10PM (EST)

About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them

every

day

. As a Percepta team member, you can expect:
  • Culture of Service
    • to be treated like you are the customer from day one
  • Teamwork
    • belonging to a supportive family team environment that encourages growth, fosters trust and open communication and acknowledges the value of your contributions
  • Respect
    • a team that is accountable, dependable and gives you their full attention
  • Proactive
    • to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
  • CareerGrowth
    • lots of learning opportunities for aspiring minds
  • Diversity
    • be a part of our growing diverse and community-minded organization that is all about having fun
  • Competitive Compensation
    • we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.

Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

LI-Onsite

by Jobble