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Internal Operations Manager Electrical Construction

3 months ago

Portland, United States Mill Plain Electric Full time

Mill Plain Electric Inc

POSITION PROFILE: INTERNAL OPERATIONS MANAGER

Date: 7/22/2024

ABOUT MPE:

At Mill Plain Electric, we are in the people business. For over 55 years in the Pacific Northwest, we have built a reputation as a premier electrical contractor for both the quality of our work and our people. We are extremely proud of our teams for creating a no-drama environment that fosters a strong team culture and encourages future development. Our commitment to a work hard, play hard mentality ensures that our employees find job satisfaction while having the time to pursue their personal interests. We serve a diverse range of industries, including Commercial, Industrial, Transportation, Healthcare, Data Centers, E-commerce, and Manufacturing. Our dedication to excellence and our team-centered approach define the WHY behind what we dodelivering exceptional service by empowering our people to excel and grow.

Background:

To identify the right candidate for this key leadership role, the Choosing Winners System will be utilized. During the initial brainstorming phase, DEFINE, the team considered three criteria for this search: WHO (behaviors, values, characteristics, traits); WHAT (duties, responsibilities, performance expectations); and TICKET (experience, education/training, skills). This profile is divided into four sections: Who, What, overall Performance Expectations, and the Ticket.

PART ONE: WHO

The Who defines the behaviors, characteristics, traits, and values desired in the new leader. It is expected that the new leader will accept and apply the Companys Core values:

  1. 'Do the right thing, even when no one is looking'
  2. 'Be respectful'
  3. 'Composure under fire'
  4. 'Give a Rip, Show you care'
  5. 'Got some Fire in the belly'

THE NARRATIVE:

This leader is an exceptional communicator who uses various management and leadership methods and techniques depending on the person and the situation. He/she is an excellent active listener. Being highly respectful of others, this empathetic listener asks the right questions and takes detailed notes to ensure timely and effective follow-through.

This sensible and practical leader operates from a base of common sense, keeping things simple, relevant, and real. Honest, and always acting with integrity, this humbly confident person leaves his/her ego at the door, is understanding, and quickly responds to the needs of others. Valuing the worth and dignity of all people, he/she keeps politics and drama out of the organization, fostering an environment of mutual respect for the ideas and opinions of others.

A hard worker, he/she is smart, efficient, productive, and very process-driven to (GSD) 'Get Stuff Done.' Recognizing the importance of placing decision-making at the knowledge base, this person is a servant leader who puts the needs of MPE and others first, helps individuals develop and optimize their performance, and is willing to learn from others. A calm and patient leader, he/she is self-aware and always exercises self-control, leading by example and building trusting relationships among team members.

Enthusiastic and highly energetic, this person enjoys coaching and is also coachable. Having fire in the belly and a strong personal drive, this person is friendly but firm, and (GSD) Gets Stuff Done. Not a yes person, he/she fully understands accountability for self and others and is highly effective in dealing with conflicts within the organization. A strategic thinker, well-organized, and always prepared, this person is highly effective at translating the vision into action and is a motivating force to solve issues at the root.

PART TWO: DUTIES & RESPONSIBILITIES

This is a listing of the specific duties and responsibilities for the role of Internal Operations Manager. The list is not all-inclusive and is intended to assist in the hiring process and as a foundation for a job description with clear and specific responsibilities.

  • Lead and manage the following functions to support the Company's craft labor force:
  • Shop & Yard
  • Tools
  • Equipment and Fleet
  • Prefab
  • Purchasing
  • Lead the weekly 'Internal' Operations meeting.
  • Ensure a morning huddle is conducted for all teams under their direction.
  • Attend the weekly Operations meeting.
  • Serve as the leader of the Internal Operations team, providing coaching and mentoring as needed on an individual basis.
  • Establish sound accountability processes, including clear and specific means of consistent follow-through.
  • Conduct performance reviews, and when necessary, hire new team members and make staffing and assignment changes.
  • Develop processes and systemize processes within the Internal Operations Team, ensuring accountability to follow the processes.
  • Work with the Operations Team to develop and implement SMART goals with clear and specific measurables.
  • Create a motivating environment so that team members are involved in issue-solving, decision-making, planning, and implementation, resulting in a low turnover rate.

PART THREE: PERFORMANCE EXPECTATIONS

  • Continued, positive growth for the company and increased levels of profitability.
  • Focused goals with clear and specific metrics.
  • Improved team relationships leading to a high-performing team characterized by:

P Productive

E Empowering

R Roles/Goals Clear

F Flexible

O Open Communication

R Recognition

M Morale

  • Team members work smarter, not harder.
  • Support operations are smoother, operating efficiently, and resulting in a happier team.

PART FOUR: TICKET

The Ticket consists of the skills, experience, and education/training required, preferred, or desired for the person selected for this position.

REQUIRED:

  • A minimum of 5 years of experience in the construction industry.
  • A minimum of 3 years of experience in a key leadership position with supervisory authority and evidence of having been a coach/mentor to team members.

PREFERRED:

  • Experience in electrical construction, including hands-on field experience.
  • Experience in the electrical supply chain.
  • Experience in fleet management.
  • Experience with prefab.

DESIRED:

  • Experience working for an IBEW contractor.

BENEFITS:

  • PTO
  • Paid Holidays
  • Premium Health Care
  • Retirement
  • Company Pickup

by Jobble