Contact Center Engineer Sr Contact Center Engineer Consultant
2 weeks ago
Key Responsibilities:
Serve as SME for ACD training and support
Ensure reliability of telephony platforms and troubleshoot issues
Administer ACD configuration, routing, and design
Required Qualifications:
Experience with Nice InContact and CXOne engineering
Knowledge of ACD configuration and call routing
Experience in migrating to a different ACD platform
Proficiency in analyzing SIP call flow and troubleshooting
Willingness to participate in a 24/7 on-call rotation
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Vice President Contact Center
2 weeks ago
Akron, OH, United States VirtualVocations Full timeA company is looking for a Vice President of the Contact Center to provide strategic leadership and oversight for client and financial professional interactions. Key Responsibilities Lead the strategic direction and execution of contact center activities to enhance customer service and operational efficiency Oversee the management of the Contact...
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Contact Center Administrator
5 days ago
Oklahoma City, OK, United States Paycom Payroll Llc Full timeManages and maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related hardware and software; documents the network and telecommunications infrastructure, and works to maximize up time and efficiency.**RESPONSIBILITIES**Telecom/Networking:Establishes network and...
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Contact Center Administrator
3 weeks ago
Oklahoma City, OK, United States Paycom Payroll Llc Full timeJob DescriptionManages and maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related hardware and software; documents the network and telecommunications infrastructure, and works to maximize up time and efficiency.RESPONSIBILITIESTelecom/Networking:Establishes network and...
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Contact Center Knowledge Manager
2 weeks ago
Washington, DC, United States Highlighttech Full timeOverviewHighlight is seeking a Knowledge Manager to support a contact center for a federal civilian customer.Responsibilities Maintain contact center knowledge management processes related to content analysis, document management, data capture, portal operations & maintenance, shared storage locations, and data warehousing. Develop Standard Operating...
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Sales Engineer
3 days ago
Hamilton, Ohio, United States Diedre Moire Corp. Full timeJob Title: Sales Engineer - CNC Machining Centers & Machine ToolsWe are seeking a highly motivated and experienced Sales Engineer to join our team at Diedre Moire Corp. The successful candidate will be responsible for selling CNC Machining Centers and Machine Tools to manufacturers in the region.Key Responsibilities:Conduct sales activities, including...
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AWS Contact Center Developer
3 weeks ago
Orange, CT, United States Cognizant Full timeAt Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong. Cognizant is looking to hire AWS Connect...
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AWS Contact Center Developer
3 weeks ago
Orange, CT, United States Cognizant Full timeAt Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong. Cognizant is looking to hire AWS Connect...
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Sr. Network Engineer
4 days ago
Carlisle, PA, United States TEKsystems Full timeTop Skills' DetailsRemote but needs to be within 2 hours of Carlisle, PA 1) F52) ACI3) Infoblox Sr. Network Engineer with 1 or mix of the three following Network Technologies (ACI, F5, Infoblox) Excellent Communication skills - Working with Managed Services providers in past is a plusDescription:TEKsystems Global Fortune 500 Grocery Client is looking to...
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Contact Center Member Service Associate
2 weeks ago
Montpelier, VT, United States New England Federal Credit Union Full timeNew England Federal Credit Union is recruiting for Member Service Associates to join our Contact Center in South Burlington OR Montpelier! These team members will provide efficient, accurate, and polite interactions with members and follows policies and procedures over the phone, chat, and email while conducting transactions and servicing members....
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Solution Center Engineer II
2 weeks ago
Vienna, VA, United States R3 LLC Full timeAs a Solution Center Engineer II, you, and your team of are the face of R3 to our clients. You should bring a high level of customer-centric focus blended with technical expertise that aligns what we do as a business to our client's mission.Responsibilities and Duties:Your responsibilities will be broad and will include, but are not limited to the...
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Risk Engineering Consultant
2 weeks ago
Mesa, AZ, United States VirtualVocations Full timeA company is looking for a Risk Engineering Consultant/Sr. Risk Engineering Consultant. Key Responsibilities Perform property/natural hazard risk assessments and risk improvement services Manage account risk portfolio and provide account-level risk engineering Provide advanced property consultative services and assist in marketing risk engineering...
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Data Center Technical Operations Engineer I
4 months ago
Hamilton, United States Intelliswift Full timeJob ID: 23-05100 Pay rate range - $38/hr. to $40/hr. on W2 Responsibilities: •Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.•Establish performance benchmarks, conduct analyses, and prepare...
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Solution Center Engineer II
2 weeks ago
Glenview Nas, IL, United States R3 LLC Full timeAt R3, we are committed to providing our clients with best-in-class solutions for all of their IT needs. We are relentless in our pursuit of excellence and dedicated to providing our clients with unsurpassed quality, service, and value day in and day out. As we continue to grow and innovate, we are seeking passionate and dedicated individuals to join our...
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Sr. Staff Engineers – Continuous Improvement
7 days ago
Kohler, WI, United States KOHLER Full timeKohler Co. seeks Sr. Staff Engineers – Continuous Improvement for its Kohler, WI location to provide training and leadership in robust process improvement methods, process standardization, and the development or use of quality systems and tools. Align the efforts and develop the capabilities of plant element owners through coaching, teaching, and sharing...
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Mechanical Engineer
1 day ago
, CO, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Mechanical Engineer to join our team as a Project Design Engineer for AWS Infrastructure. As a key member of our team, you will be responsible for designing and developing mechanical systems for our data centers, ensuring they meet the highest standards of safety, security, and efficiency.Your primary focus will...
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Contact Center Coach and Performance Manager
1 month ago
Chapman Hwy, Knoxville, TN, United States, 37920 First Horizon Bank Full timeLocation: On site at location listed in job posting. THIS ROLE IS LOCATED ON-SITE IN KNOXVILLE, TN. IT IS NOT A REMOTE NOR HYBRID ROLE. SUMMARY The Performance manager's primary focus is coaching, development and performance of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately...
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Lactation Consultant
4 days ago
Newark, NJ, United States Cooperman Barnabas Medical Center Full timeSince 1865, Cooperman Barnabas Medical Center, formerly known as Saint Barnabas Medical Center, New Jersey s oldest nonsectarian hospital, has worked to exceed our community s highest expectations for compassionate, comprehensive health care. The 597-bed institution is one of the largest health care providers in the state, treating more than 32,000...
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MA Clinical Care Coordinator
4 months ago
Mcdonough, GA, United States Aylo Health Full timeAt Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We...
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MA Clinical Care Coordinator
5 days ago
Mcdonough, GA, United States Aylo Health Full timeAt Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We...
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Sr. Assoc. Quality Engineer
4 weeks ago
Huntsville, AL, United States L3Harris Technologies Full timeJob Title: Sr. Assoc. Quality EngineerJob Code: 13064Job Location: Huntsville, AL, or Toney, ALJob Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off Job Description: We are seeking a Sr. Associate, Quality Engineer to work at either our existing state-of-the-art Advanced Manufacturing...