Medical Assistant
1 day ago
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Member Support Specialist/Lab Service Specialist, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture, dispensary responsibilities, as well as other clinical support services. You will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. This includes support for the office with a focus on active daily management, scheduling, inventory , and facilities support. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Leads, Office Manager, or in office providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
-
What you'll work on:
- Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics
- Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, -ear lavages, vaccines, PPD tests, and swabs
- Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization -
- Dispensary responsibilities include verifying counts, maintaining inventory, placing orders, receiving and stocking, filling, packaging and labeling prescriptions for patient pick-up.
- Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
- Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
- All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
- Assist our senior patients by performing other administrative tasks such as answering phone calls, sending faxes, and coordinating transportation for patients
- Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. -
- Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
- Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work
-
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. - They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. - Other job related duties may be assigned by management.
-
What you'll need:
At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment- Strong written and verbal communication skills -
- A High School Diploma or equivalent -
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
- Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) -
- A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care -
- A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
- Phlebotomy experience and/or certification preferred
- Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals, -ear lavages, vaccines, PPD tests, and swabs preferred
Benefits designed to aid your health and wellness:
Taking care of you today- Paid sabbatical after 5 and 10 years
- Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Free One Medical memberships for yourself, your friends and family
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
- Competitive salary: starts at $19.00 per hour based on a full time schedule
Protecting your future for you and your family- 401K match
- Credit towards emergency childcare
- Extra contributions toward maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-5pm based in our Dadeland office in Kendall, FL.One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. - Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.
-
-
Medical Assistant
1 day ago
Kendall, FL, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Assistant
7 days ago
Kendall, FL, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Assistant
2 days ago
Kendall, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Assistant
6 days ago
Kendall, United States One Medical Full timeAbout UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Clinic Medical Assistant
1 day ago
Kendall, FL, United States One Medical Full timeOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks....
-
Medical Healthcare Professional
23 hours ago
Kendall, FL, United States One Medical Full timeAbout the RoleWe are seeking a highly skilled and compassionate Medical Assistant to join our team at One Medical. As a key member of our staff, you will provide exceptional patient care and support, ensuring a seamless and positive experience for our members.Key Responsibilities:Provide high-quality venipuncture services to patients of all agesAssist with...
-
Medical Assistant
3 weeks ago
Miami, FL, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Assistant
7 days ago
Aventura, FL, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Assistant
1 month ago
Winter Park, FL, United States Sterling Medical Group Full timeWe are currently seeking a Bilingual Medical Assistant (English and Spanish) to join our team, with at least 1 year of phlebotomy experience to perform PRPs. This is an opportunity within healthcare to learn about multiple specialties. We are in need of a Medical Assistant, experience with assisting in Pain Management Injections, Orthopedic & Neurology is...
-
Medical Assistant
5 days ago
Jupiter, FL, United States Jupiter Medical Center Full timeRanked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of...
-
Medical Assistant
6 days ago
Jupiter, FL, United States Jupiter Medical Center Full timeRanked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.All potential candidates should read through the following details of this job with care before making an application.Outstanding physicians, state-of-the-art facilities,...
-
Medical Assistant
3 weeks ago
Miami, FL, United States One Medical Full timeAbout the RoleWe are seeking a highly skilled Medical Assistant to join our team at One Medical. As a Medical Assistant - Patient Care Specialist, you will play a critical role in providing exceptional patient care and support to our members.Responsibilities:Provide best-in-class venipuncture services to patients of all agesPerform and assist with extended...
-
Medical Assistant
2 weeks ago
Miami, FL, United States One Medical Full timeAbout the RoleWe are seeking a highly skilled Medical Assistant to join our team at One Medical. As a Medical Assistant, you will play a critical role in providing exceptional patient care and support to our members.Responsibilities:Provide best-in-class venipuncture services to patients of all agesPerform and assist with extended scope duties, including...
-
Medical Assistant
2 weeks ago
Miami, FL, United States One Medical Full timeAbout One MedicalWe're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.The OpportunityAs a Medical Assistant - Patient Care...
-
Medical Assistant
3 weeks ago
Miami, FL, United States One Medical Full timeAbout UsAt One Medical, we're revolutionizing the way healthcare is delivered. Our mission is to provide exceptional care, making quality healthcare more accessible, affordable, and enjoyable for everyone. We're not just a doctor's office - we're a team of dedicated professionals working together to transform the healthcare experience.The OpportunityWe're...
-
Medical Assistant
3 weeks ago
Miami, FL, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Assistant
1 month ago
Miami, FL, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Assistant
3 weeks ago
, CO, United States OnPoint Medical Group Full timeJob Title: Medical AssistantWe are seeking a highly skilled and detail-oriented Medical Assistant to join our team at OnPoint Medical Group. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering high-quality services.Key Responsibilities:Assist healthcare providers...
-
Medical Assistant
1 month ago
Sarasota, FL, United States Centerplace Health Inc Full timeCenterPlace Health believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to highlight the primary duties, qualifications, and scope of the position, but not limit the incumbent nor the Company to only the work...
-
Medical Assistant Senior
3 weeks ago
, FL, United States Orlando Health Full timeJob SummaryOrlando Health is seeking a Senior Certified Medical Assistant to join our team. As a key member of our healthcare team, you will provide exceptional patient care and support to our physicians and staff.ResponsibilitiesProvide patient care under the direction of physicians and advanced practice providersAct as a leader and mentor to drive quality...
