Care Management Support Coordinator II

1 day ago


Latham NY United States Fidelis Care Full time

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

This role will be in the Albany, NY area and is a field based position.
Position Purpose: Supports administrative care management activities including performing outreach, answering inbound calls, and scheduling services. Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines.

* Provides outreach to members via phone to support with care plan next steps, community or health plan resources, questions or concerns related to scheduling and ongoing education for both the member and provider throughout care/service
* Provides support to members to connect them to other health plan and community resources to ensure they are receiving high-quality customer care/service
* May apply working knowledge of assigned health plan(s) activities and resources
* Serves as the front-line support on various member and/or provider inquiries, requests, or concerns which may include explaining care plan procedures, and protocols
* Supports member onboarding and day-to-day administrative duties including sending out welcome letters, related correspondence, and program educational materials to assist in the facilitation of a successful member/provider relationship
* Documents and maintains non-clinical member records to ensure standards of practice and policies are in accordance with state and regulatory requirements and provide to providers as needed
* Knowledge of existing benefits and resources locally and make referrals to address Social Determinants of Health (SDOH) needs
* Performs other duties as assigned
* Complies with all policies and standards

Education/Experience: Requires a High School diploma or GED
Requires 1 - 2 years of related experiencePay Range: $17.17 - $26.97 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act



  • Latham, NY, United States Fidelis Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. This role will be in the Albany, NY area and is a field based...


  • Latham, United States Fidelis Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. This role will be in the Albany, NY area and is a field based...


  • Latham, United States Fidelis Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. This role will be in the Albany, NY area and is a field based...


  • LATHAM, United States Fidelis Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. This role will be in the Albany, NY area and is a field based...


  • Latham, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.**This role will be in the Albany, NY area and is a field based...


  • Latham, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility. **This role will be in the Albany, NY area and is a field based...


  • Philadelphia, PA, United States Amerihealth Caritas Health Plan Full time

    RN Care Manager II, Member SupportYour career starts now. We are looking for the next generation of health care leaders. At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nations leaders in health care solutions, we offer our associates the opportunity to impact the lives of...


  • Philadelphia, PA, United States Amerihealth Caritas Health Plan Full time

    RN Care Manager II, Special Needs, BSN (must reside within 30 minutes Philadelphia County, PA)Your career starts now. We are looking for the next generation of health care leaders. At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nations leaders in health care solutions, we offer...


  • Philadelphia, PA, United States AmeriHealth Caritas Full time

    Job Brief Bachelor's degree and unencumbered PA RN. Qualified candidates will reside in Philadelphia, Montgomery, Lower Bucks, or Delaware counties as there is a potential to meet with members in person. 3+ years of telephonic case management exp. Your career starts now. We are looking for the next generation of health care leaders. At AmeriHealth Caritas,...

  • Care Coordinator II

    2 days ago


    Clayton, MO, United States Home State Health Plan Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Must reside in Missouri. Centene is currently hiring a remote Care...


  • East Syracuse, NY, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. This is a 100% field based role with multiple openings that can accept...


  • East Syracuse, NY, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. This is a 100% field based role with multiple openings that can...

  • Care Coordinator II

    3 weeks ago


    Conway, AR, United States Arkansas Total Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. This is a field role. Candidate must reside Monroe/Phillips...

  • Care Coordinator II

    4 weeks ago


    Little Rock, AR, United States Arkansas Total Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. This is a field role. Candidate must reside Monroe/Phillips counties ...

  • Coordinator

    1 month ago


    Latham, NY, United States Fidelis Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. This role will be in the Albany, NY area and is a field based...


  • Beaverton, OR, United States Mountain Ltd. Full time

    Mountain Ltd. has an opening for a Coordinator/Support Specialist II to work remotely!Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across...


  • Sterling, VA, United States PLIANT Management Services, LLC Full time

    PLIANT Management Services needs the PERFECT person to provide customer-focused IT support, resolving issues related to enterprise hardware, software, and networks. Increase your chances of an interview by reading the following overview of this role before making an application. They need excellent problem-solving, communication, technical troubleshooting,...


  • , OH, United States Modern Office Methods Full time

    Job Title: Order Processing Coordinator IIJob Summary:As an Order Processing Coordinator II at Modern Office Methods, you will be responsible for administrative duties determined by or in conjunction with management, relieving officials of clerical work and administrative tasks. You will work closely with the sales and operations teams to improve the overall...

  • Admin Support II

    4 weeks ago


    McCall, ID, United States Mountain Ltd. Full time

    Mountain Ltd. is seeking an Admin Support III to work in McCall, ID!Want to apply Read all the information about this position below, then hit the apply button. MOUNTAIN, LTD. is a telecommunications service provider that has been in the industry for over 40 years. We are a proven leader in engineering solutions and recruitment with a record for success...

  • Management Analyst II

    5 hours ago


    Washington, DC, United States Quality Support, Inc. Full time

    Management Analyst II - Washington, D.C. (Spanish Language, optional) QSI is seeking a Management Analyst II to support our government client in Washington, D.C.  The Management Analyst II provides support to the Government staff and prepares letters, reports, and specialized correspondence. S/he will be primarily assigned to the National Visa Center...