Care Management Support Coordinator II

1 month ago

Latham, United States Fidelis Care Full time

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

This role will be in the Albany, NY area and is a field based position.

Position Purpose: Supports administrative care management activities including performing outreach, answering inbound calls, and scheduling services. Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines.

  • Provides outreach to members via phone to support with care plan next steps, community or health plan resources, questions or concerns related to scheduling and ongoing education for both the member and provider throughout care/service
  • Provides support to members to connect them to other health plan and community resources to ensure they are receiving high-quality customer care/service
  • May apply working knowledge of assigned health plan(s) activities and resources
  • Serves as the front-line support on various member and/or provider inquiries, requests, or concerns which may include explaining care plan procedures, and protocols
  • Supports member onboarding and day-to-day administrative duties including sending out welcome letters, related correspondence, and program educational materials to assist in the facilitation of a successful member/provider relationship
  • Documents and maintains non-clinical member records to ensure standards of practice and policies are in accordance with state and regulatory requirements and provide to providers as needed
  • Knowledge of existing benefits and resources locally and make referrals to address Social Determinants of Health (SDOH) needs
  • Performs other duties as assigned
  • Complies with all policies and standards
Education/Experience: Requires a High School diploma or GED
Requires 1 - 2 years of related experiencePay Range: $17.17 - $26.97 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

by Jobble

  • Care Management Support Coordinator II

    2 months ago

    LATHAM, United States Fidelis Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. This role will be in the Albany, NY area and is a field based...

  • Care Management Support Coordinator II

    3 months ago

    Latham, United States Centene Corporation Full time

    Supports administrative care management activities including performing outreach, answering inbound calls, and scheduling services. Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accord Support, Management, Coordinator, Healthcare, Health

  • Care Management Support Coordinator II

    1 month ago

    Latham, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.**This role will be in the Albany, NY area and is a field based...

  • Care Management Support Coordinator II

    3 weeks ago

    Latham, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility. **This role will be in the Albany, NY area and is a field based...

  • Care Management Support Coordinator II

    1 month ago

    Latham, NY, United States Fidelis Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. This role will be in the Albany, NY area and is a field based...

  • Care Management Support Coordinator II

    2 weeks ago

    Latham, NY, United States Fidelis Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. This role will be in the Albany, NY area and is a field based...

  • Housing and Support Coordinator

    5 days ago

    Latham, Kansas, United States RISE Housing and Support Services Full time

    About the PositionWe are looking for a dedicated Housing and Support Coordinator to join our team at RISE Housing and Support Services in Ballston Spa, NY. As a Housing and Support Coordinator, you will play a vital role in supporting program residents and maintaining a safe and supportive environment.The estimated annual salary for this position is $43,200...

  • Compassionate Care Coordinator

    3 weeks ago

    Latham, New York, United States Society of the Sisters of St. Joseph Full time

    The Society of the Sisters of St. Joseph is seeking a Compassionate Care Coordinator to join their team in providing exceptional care to sisters living independently.As a key member of the health and wholeness team, you will work collaboratively with other professionals to develop and implement holistic care plans that enhance the overall well-being of our...

  • Community Health Outreach Coordinator

    24 hours ago

    Latham, New York, United States Fidelis Care Full time

    Key ResponsibilitiesAs a Community Health Outreach Coordinator, you will sell Fidelis Care products and services by identifying membership growth opportunities in your assigned territory and meeting or exceeding production goals through enrollment.You will interact directly with individuals, conducting needs-based analyses to recommend the best product for...

  • Compassionate Care Coordinator

    3 weeks ago

    Latham, New York, United States Society of the Sisters of St. Joseph Full time

    We are seeking a skilled and compassionate Holistic Care Partner to join our team at the Sisters of St Joseph, located in Latham. This is an exciting opportunity for a dedicated professional who wants to make a positive impact in the lives of our sisters.About the RoleThe Holistic Care Partner will be responsible for coordinating health and wellness services...

  • Long Term Care Coordinator

    3 weeks ago

    Latham, New York, United States Society of the Sisters of St. Joseph Full time

    About UsThe Sisters of St. Joseph, Albany Province is a community of women religious that operates out of the Provincial House in Latham.This position is the care coordinator for Sisters of St. Joseph who reside at Teresian House.Job DescriptionAs a Long Term Care Coordinator, you will build relationships between the individual sister, her health providers,...

  • Coordinator

    3 weeks ago

    LATHAM, United States Fidelis Care Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. This role will be in the Albany, NY area and is a field based...

  • Data Management Coordinator

    3 days ago

    Latham, New York, United States FSA Full time

    About the RoleWe are seeking a highly skilled Data Management Coordinator to join our team. As a Data Management Coordinator, you will play a key role in supporting the overall mission of the DEA by providing administrative support to their Asset Forfeiture Program. This is a unique opportunity to work with a dynamic team and contribute to the success of the...

  • Coordinator - Healthcare

    2 months ago

    Latham, United States Fidelis Care Full time

    Job DescriptionYou could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.This role will be in the Albany, NY area and is a field...

  • Membership Rep II

    3 weeks ago

    Latham, United States Elevance Health Full time

    Anticipated End Date: 2024-12-16 Position Title: Membership Rep II Job Description: Membership Rep II Location: This is a virtual position with virtual training required for the first 12 weeks. We are hiring for our office location in Latham, New York, and you must live within 50 miles of our site. Work Schedule: 8:00 am - 4:30 pm, EST from Monday -...

  • Clerk II

    4 weeks ago

    Latham, United States Elevance Health Full time

    Anticipated End Date: 2024-12-02 Position Title: Clerk II Job Description: Clerk II Location: Latham, NY The Clerk II is responsible for performing routine but varied clerical duties in accordance with standard procedures. How you will make an impact: Receives, classifies, reconciles, consolidates and summarizes documents and information; processes and...

  • Membership Rep II

    1 month ago

    Latham, United States Elevance Health Full time

    Anticipated End Date: 2024-12-16 Position Title: Membership Rep II Job Description: Membership Rep II Location: This is a virtual position with virtual training required for the first 12 weeks. We are hiring for our office location in Latham, New York, and you must live within 50 miles of our site. Work Schedule: 8:00 am - 4:30 pm, EST from Monday - Friday....

  • Peer Support Specialist

    3 weeks ago

    Latham, United States RISE Housing and Support Services Full time

    Job DescriptionJob DescriptionRISE Housing and Support Services has an opportunity for an empathetic, dedicated, and compassionate individual to provide peer support to the residents of our recovery program. A successful candidate will be able to assist residents in cultivating the skills they need to build self-confidence and gain independence. This...

  • Community Long Term Care Coordinator

    1 month ago

    Latham, United States Society of the Sisters of St. Joseph Full time

    The Sisters of St. Joseph, Albany Province are a community of women religious that operates out of the Provincial House in Latham. The person in this position is the care coordinator for Sisters of St. Joseph who reside at Teresian House. In this position, the Care Coordinator builds relationship between the individual sister, her health providers and the...

  • Community Long Term Care Coordinator

    4 weeks ago

    Latham, United States Society of the Sisters of St. Joseph Full time

    The Sisters of St. Joseph, Albany Province are a community of women religious that operates out of the Provincial House in Latham. The person in this position is the care coordinator for Sisters of St. Joseph who reside at Teresian House. In this position, the Care Coordinator builds relationship between the individual sister, her health providers and the...